MINI of Westchester

Great service experience each and every time we go there! !!!! Everyone cares for the car as if it was their own. From Michael, to Bill, to Raymond and Edwin, their care and concern is incredible. Best servic !!!! Everyone cares for the car as if it was their own. From Michael, to Bill, to Raymond and Edwin, their care and concern is incredible. Best service experience we have ever had on any car- ever!! More

Purchased my car at lease end along with the extended warranty and maintenance contracts. The dealership could not have made the process easier and been more accommodating and caring in the process. My t warranty and maintenance contracts. The dealership could not have made the process easier and been more accommodating and caring in the process. My thanks to Clinton, Paola and Eric for going above and beyond! More

They are very helpful, not pushy and professional. I’ve had 4 minis all arranged through Patrick Forman who is extremely organized, professional and a good communicator. I’ve had 4 minis all arranged through Patrick Forman who is extremely organized, professional and a good communicator. More

Very pleasant, helpful and honest. Didn’t try to sell me something I didn’t need. Maintenance was timely and the facility immaculately clean. something I didn’t need. Maintenance was timely and the facility immaculately clean. More

Ray Tavares is Always helpful; Always receptive and Always responsive! Ray makes the Servicing of my Mini a pleasant and valuable event! He’s “Simply The Best!” Always responsive! Ray makes the Servicing of my Mini a pleasant and valuable event! He’s “Simply The Best!” More

Always excellent service from the Service Advisor, the technicians, all the workers to the cashier! technicians, all the workers to the cashier! More

The service is always good and the timelines are accurate. The people who work there are professional, polite and accommodating. I’ve never had a bad experience. accurate. The people who work there are professional, polite and accommodating. I’ve never had a bad experience. More

Just bought new mini. from Mini of Westchester.my salesman Ray Catena.cannot say how wonderful and proficient he is.my 2nd mini.thanks Pat. salesman Ray Catena.cannot say how wonderful and proficient he is.my 2nd mini.thanks Pat. More

I've leased for years and it was finally time to buy a car. I looked at a few dealerships and had horrible experiences at each one from super pushy, rude salesmen with tons of hidden and outrageous fees. car. I looked at a few dealerships and had horrible experiences at each one from super pushy, rude salesmen with tons of hidden and outrageous fees. Mini of Westchester was my last call and in hindsight should have been my first call. From the very moment I spoke with my salesman Danny Diaz, I knew I'd finished my search. Not only was he kind, but he was calm, patient and straight forward with everything. From the moment I arrived at the dealership, the red carpet was rolled out. The car that I wanted to see was freshly detailed and waiting for me to test drive and all the employees that I came across was super cheerful, kind, and helpful. The pricing was fantastic and the additional fees were fair (DMV, etc). No crazy fees that other dealerships were piling on. When I returned to finish my financing paperwork, my car was out front, sparkling clean - they detailed it again! and it had a giant red bow on top. It was all the little details that really set this dealership apart. Save yourself a headache and give your business to this dealership. You won't regret it! More

Only because there's no way to give zero stars does this end up with 1. I went there looking for a car, saw one that was available that I was ready to move on. Made it very clear to my salesman that I was end up with 1. I went there looking for a car, saw one that was available that I was ready to move on. Made it very clear to my salesman that I was very interested, ready to move and wanted to purchase this car. Salesman had Sunday Monday off and told me he would give me numbers when he returned on Tuesday. Never mentioned or offered to pass me on to prevent losing the car I wanted. Tuesday came and no news, I had to write to get a follow up only to be told the car I was looking for was sold. Considering it was an electric model there are no others currently available. A tough xxxx approach given and I got screwed due to a salesman that wanted to make sure he got his commission instead of watching out for the client. Not only have they lost the sale for this car but I will not being dealing with a Ray Catena dealership again for any of my car purchases. Save yourself the headache and work with a dealership where it's not all about commission but also about doing right by the client. More