MINI of West Chester

Easy to work with and low-key I haven't bought a car in fifteen years. Kyle was helpful in explaining to me the options for the Cooper Mini S, and walked me through all the xxxxxx I haven't bought a car in fifteen years. Kyle was helpful in explaining to me the options for the Cooper Mini S, and walked me through all the xxxxxxand con's in the manual vs. automatic debate. Overall, this was a relaxed, (almost enjoyable!) car-buying experience. More

Flory Very efficient , all papers were ready for me when I arrived. Kyle went over everything in the car; however I can’t remember all of it. Very efficient , all papers were ready for me when I arrived. Kyle went over everything in the car; however I can’t remember all of it. More

Great service (thanks Preston) but prices are very high Preston is awesome to work with. Very honest and up front about the service. He is also very accommodating for those with a busy schedule. Preston is awesome to work with. Very honest and up front about the service. He is also very accommodating for those with a busy schedule. More

Winterizing Mini I’m very impressed with the service offered at Otto’s MINI. Everyone is courteous and makes you feel special for being a MINI owner! I’m very impressed with the service offered at Otto’s MINI. Everyone is courteous and makes you feel special for being a MINI owner! More

Great Experience! I went to Otto's to test drive a used 2012 Subaru Outback. Pete had me out test driving the vehicle within five minutes of me being there and gave me I went to Otto's to test drive a used 2012 Subaru Outback. Pete had me out test driving the vehicle within five minutes of me being there and gave me a great deal on it when I got back. This was my first time buying from a dealer and it was a very pleasant experience. I'd recommend Otto's and especially working with Pete to anyone who asks. More

Excellent service I gave Preston this rating because he was personable and listened to my concerns about my car. Also, he set me up in a loaner car when it was discover I gave Preston this rating because he was personable and listened to my concerns about my car. Also, he set me up in a loaner car when it was discovered that my car needed more work than anticipated. He made everything about my appointment easy and pleasant. Thank you! More

Great service and easy to work with! Preston is great to work with. He explained the issues with the car very well and kept me informed of the status, arranged a loaner and adjusted drop Preston is great to work with. He explained the issues with the car very well and kept me informed of the status, arranged a loaner and adjusted drop off, pick up and the work to be done with my complicated and hectic personal schedule and made it easy for me to fit it all in. Thanks More

Excellent first experience I recently purchased a used Mini and took it to Otto's for service. I will definitely go back. From the service greeter to Preston the entire experien I recently purchased a used Mini and took it to Otto's for service. I will definitely go back. From the service greeter to Preston the entire experience was very pleasant and professional. More

Love the salesman love the car when I walked into the mini dealership I wasn’t sure what car I wanted at the time. I test drove quite a few cars from different dealerships The s when I walked into the mini dealership I wasn’t sure what car I wanted at the time. I test drove quite a few cars from different dealerships The salesman Michael Dixion was so down to earth didn’t try to push any thing on me He was funny and easy to get alone with I ended up buying the countryman S All 4 And I love it so much , it is the best car Soooooo much fun to drive ?? More

Scheduled mantainance Due for oil change, checked brakes (needed rear) . Great experience from minute I arrived, got into loaner, and returned next day (scheduled service a Due for oil change, checked brakes (needed rear) . Great experience from minute I arrived, got into loaner, and returned next day (scheduled service appointment). Charlotte, was extremely accommodating, when checking out. Charlotte also managed to get me hooked up with the hands- on cell phone link on my phone to my car after phone had virus, and could not manage to reconnect.. Again, a very nice experience.. Thanks to any & all who were involved.. More