MINI of West Chester

Preston was great! Drop off was quick and easy, the loaner car was fun to drive. Preston filled me on the services that would happen clearly and simply. When I needed Drop off was quick and easy, the loaner car was fun to drive. Preston filled me on the services that would happen clearly and simply. When I needed to request an early finish time he was able to do that for me. More

Fantastic Pete Barcus is wonderful. He took the time to listen and quickly communicate with us. The car we purchased was for my wife and he made sure that she Pete Barcus is wonderful. He took the time to listen and quickly communicate with us. The car we purchased was for my wife and he made sure that she was educated on all of it's capabilities. I highly recommend him. More

Outstanding experience We always go back to Otto's to get service. We purchased our first Mini in 2005 and have received outstanding service. We purchase our second car due We always go back to Otto's to get service. We purchased our first Mini in 2005 and have received outstanding service. We purchase our second car due to our experience with this dealership. More

Great Dealership and Great Dealer! Kyle was kind, helpful and efficient. It was the easiest car-buying experience we've ever had! We got the car we wanted, and the price we were comfort Kyle was kind, helpful and efficient. It was the easiest car-buying experience we've ever had! We got the car we wanted, and the price we were comfortable with, within a day! More

My yearly service I can't say enough about the level of service I received. Preston went so above and beyond for me when I had so many issues after bringing it in. I can't say enough about the level of service I received. Preston went so above and beyond for me when I had so many issues after bringing it in. More

Exemplary Service The education, the individual service, and attention to details were exemplary. Keeping me informed while I waited. The service manager offered solu The education, the individual service, and attention to details were exemplary. Keeping me informed while I waited. The service manager offered solutions above and beyond my knowledge. I was very pleased. More

A+ Experience I felt that I as the customer was more important than just the sale. There was a effort to meet my specific needs with a sense of respect and efficent I felt that I as the customer was more important than just the sale. There was a effort to meet my specific needs with a sense of respect and efficentcy. Overall, this was a very positive experience. More

Excellent Service I have serviced my car at Otto’s Mini for years. They’re realiable, polite, professional service continues to bring me back. I would recommend them to I have serviced my car at Otto’s Mini for years. They’re realiable, polite, professional service continues to bring me back. I would recommend them to anyone who drives a Mini. More

Easy peasy Michael D. was awesome, he made buying my Countryman easy and stress free. I got the car of my dreams after looking at a few options. I would honestly Michael D. was awesome, he made buying my Countryman easy and stress free. I got the car of my dreams after looking at a few options. I would honestly say my buying experience was fun and it was great working with someone who actually drives a MINI. I LOVE my new car! Thanks, Michael! More

Good Job Very responsive and comprehensive in diagnostics. Timely completion of work too. Work appears to be competently done after a week of driving in all ki Very responsive and comprehensive in diagnostics. Timely completion of work too. Work appears to be competently done after a week of driving in all kinds of weather. More