MINI of West Chester

My Out of State Purchase So after searching online for months for a used/CPO/Ex-Loaner Mini Countryman Cooper S ALL4, Island Blue with low mileage within the right price range So after searching online for months for a used/CPO/Ex-Loaner Mini Countryman Cooper S ALL4, Island Blue with low mileage within the right price range I finally found it online at Otto's, despite them being over 260 miles away from where I live in MA. Hesitant as three previous attempts to purchase at other dealerships closer to me led me to missing the vehicle by hours, Michael Dixon put me at ease that it was still available and within minutes I knew I wanted to buy this car from this very courteous, no nonsense Brit!! Michael was completely straight forward with me and as I like that being a fellow Brit, by the end of the day we had the sale ironed out and I placed a deposit on the car I love!! It was the last day of the month so having arrived early Saturday afternoon Michael was very busy but extremely attentive, kind and helpful. Within just over an hour or more I had traded my car in for my brand new Mini and I was on my way back on my long drive to MA - it was that simple. Thank you Michael!! The only reason I fell slightly short of 5 stars in my review was because there was a little snafu with my MA registration which was sorted out the week after as Otto's title person worked diligently with my MA agent to get my car properly registered. To be fair, they hardly have many customers driving over 260 miles from MA but it was well worth it!! More

Preston took care of it all! Preston took great care of us last week. Helped with replacing a valve stem for the second time, credited me for the PhillyMINI discount from my previ Preston took great care of us last week. Helped with replacing a valve stem for the second time, credited me for the PhillyMINI discount from my previous visit and when I went to leave I got the message to replace the remote battery which he quickly took care of as well. More

We love our new Mini Countryman! My wife has always wanted a Mini so when the time came to buy a new car, Otto's was our first stop. After one test drive, I knew we found our car. In My wife has always wanted a Mini so when the time came to buy a new car, Otto's was our first stop. After one test drive, I knew we found our car. In the time it took to circle back to the dealership, Pete had shown us all the features necessary to bring us onboard. A few days later we finished off the paperwork and we've been overjoyed since to have our new Mini Countryman. Our friends are impressed, our neighbors are jealous, and our 7-year old son loves it as much as we do. The Countryman provided us with everything we wanted, a safe, roomy interior, along with a high-performance sports car that is so fun to drive! Thank you for making our purchase so fun and easy. We feel great that we can cross that off our bucket list and look forward to years of enjoyment behind the wheel. More

Love my new Countryman My husband and I recently purchased a pre-owned Countryman with the help of Kyle Brown. We actually met him about 6 months ago when we were beginning My husband and I recently purchased a pre-owned Countryman with the help of Kyle Brown. We actually met him about 6 months ago when we were beginning our search and really liked him. We saved his business card and when we were ready to purchase we contacted him. He was awesome to work with! Kyle is knowledgeable, kind, patient and extremely low keyed which we loved! He made the whole buying experience painless. After our purchase, he took a great deal of time to go over all of the details of the car which we really appreciated. We would absolutely love to work with him again when we are ready to purchase our next Mini. More

Great dealership! We were given first class treatment start to finish. Our salesman was knowledgable and very straightforward and honest. The finance manager was the s We were given first class treatment start to finish. Our salesman was knowledgable and very straightforward and honest. The finance manager was the same way. No xx and recommending the best options for our situation. More

Still classic service Purchased my Mini Coupe from Otto's in 2007 and will haven't even considered taking it somewhere else for service needs. Otto's Mini has always provi Purchased my Mini Coupe from Otto's in 2007 and will haven't even considered taking it somewhere else for service needs. Otto's Mini has always provide the best, prompt service...period. Thank you for excellent car care. More

Love my new MINI Kyle was the best helping me finds the right car for my next mini. I highly recommend him if you're considering a new car. Kyle was the best helping me finds the right car for my next mini. I highly recommend him if you're considering a new car. More

Great Service at Otto’s My service coordinator was exceptionally helpful. He kept me appraised of the progress on my car as I was waiting in the showroom. Thank you. My service coordinator was exceptionally helpful. He kept me appraised of the progress on my car as I was waiting in the showroom. Thank you. More

Easy to do business with ! The closest Mini dealer from where I live is 2 hours away. We started our search on the internet and found that Otto's was the best website to get inf The closest Mini dealer from where I live is 2 hours away. We started our search on the internet and found that Otto's was the best website to get info from. We requested some additional details on a couple of cars they had on their lot. Michael Dixon reached out to us and gave all of the information we needed to compare with the other dealers. It was a no brainer to make an appointment with Michael to drive the cars we were interested in. This Mini was our first, and the car was for my wife. Michael was very patient, and educated us on the strengths of the different models. My wife settled on the Clubman and she loves the car! The paperwork part of the delivery went smoothly as well. I highly recommend Otto's as a quality dealership that cares about it's customers. Thank you Micheal, Noel ( Business Manager ), and the whole crew at Otto's ! More

Lapis Blue Mini Micheal Dixon was wonderful and thorough in explain everything that’s awesome about the Mini Convertible. Noel was professional and detailed as well a Micheal Dixon was wonderful and thorough in explain everything that’s awesome about the Mini Convertible. Noel was professional and detailed as well as it relates to his role in my purchase Great experience and LOVE the car ! More