MINI of West Chester

Michael = The Bees Knees Michael: what a wonderful man. What an exquisite, knowledgeable, hysterical, honest, personable man. Not only does he clarify confusion (especially wi Michael: what a wonderful man. What an exquisite, knowledgeable, hysterical, honest, personable man. Not only does he clarify confusion (especially with regards to an in-between-the-leg conundrum with the seat), his joke rebuttals are on point. So obviously he’s the best thing since sliced bread. Btw, my Mini is a fantastic beautiful beast. Otto is where it’s at. Ask for Michael. You won’t regret it! More

Perfect Buying Experience !! This is the third Mini I have purchased from Ottos. I have also purchased BMWs from Ottos. Pete is first class. I made an online inquiry over a weeke This is the third Mini I have purchased from Ottos. I have also purchased BMWs from Ottos. Pete is first class. I made an online inquiry over a weekend and had a text message first thing Monday morning. I did the test drive at about 11 AM the same morning, had my trade in evaluated, and drove away at about 2 PM in my new Mini. He knows the Mini intimately. BTW I have had good experiences with Ottos service. More

Shoulder harness fixed Brought the recently-purchased Cooper S in with an issue with the belt folding and getting stuck in the retraction mechanism. It was my first trip to Brought the recently-purchased Cooper S in with an issue with the belt folding and getting stuck in the retraction mechanism. It was my first trip to Otto's service department for the new car. Preston and his crew solved the problem and sent me happily on my way! More

This was an overall wonderful experience. It is refreshing to deal with extremely knowledgeable and friendly sales associates who actually listen to your needs and is able to find the right car for refreshing to deal with extremely knowledgeable and friendly sales associates who actually listen to your needs and is able to find the right car for us. More

Preston is starting to feel like family. He walked over to meet me when I came in for an inspection. Reviewed my warranty and service plan. to meet me when I came in for an inspection. Reviewed my warranty and service plan. More

Great job! I always enjoy getting my car serviced at this center. Preston is a gentleman and very nice to work with. I am very pleased with the experience. I always enjoy getting my car serviced at this center. Preston is a gentleman and very nice to work with. I am very pleased with the experience. More

My 1st Mini I test drove some MINI’s in July and had time to ponder which certified used model worked for me between 4dr or awd Countryman. My sales rep gave the I test drove some MINI’s in July and had time to ponder which certified used model worked for me between 4dr or awd Countryman. My sales rep gave the right amount of attention and patience to my possible purchase. I’m so happy with my choice! Thanks Otto’s!! More

2005 Mini Cooper This was my first visit to Otto's. Preston was very easy to work with, and followed through with great competency, and proffessionalism. He was a plea This was my first visit to Otto's. Preston was very easy to work with, and followed through with great competency, and proffessionalism. He was a pleasure to work with. More

Raheem was very nice & direct sales advisor.He helps us to love the car we wanted. Actually all the employees in Otto’s mini are professional to love the car we wanted. Actually all the employees in Otto’s mini are professional More

Best experience yet and my third mini purchase! The reason is Kyle and his attention to detail. I appreciate everything he did to make it work for me. Love my new mini! reason is Kyle and his attention to detail. I appreciate everything he did to make it work for me. Love my new mini! More