MINI of West Chester

The reason I am so pleased with my mini is Holly hopkins !!! My first experience with her was the very day I decided to check mini's out which was about Aug 2009 ?? Becuse of Holly I decided to purchase my !!! My first experience with her was the very day I decided to check mini's out which was about Aug 2009 ?? Becuse of Holly I decided to purchase my "Agatha" my mini's real name is Agatha Christie. In driving AgaTHA I feel very confident, safe and secure. Not to mention I love the look Holly was very easy to discuss my issues in driving. All her assurances were well met. I live in Delaware and drove up to Otto's several times the staff was very pleasant. My wait was never long. Will I ever buy another car??? I am only 66yrs young so indeed I shall and you can bet I will be looking for Holly to help me out once again in purchasing Agatha II. Once again, a pleasure dealing at Otto's and Holly. Meeting with, I believe his name was Mike, to explain reason I brought Agatha there, was very respectful, understanding and helpful. So thanks Otto! great staff besides great autos. I know Agatha is also happy wwwith me. I do take special care of her. More

Holly Hopkins is such a fun, likable & friendly salesperson that we test drove together for 2 miles before we realized we hadn't even discussed the car yet - we were just chatting. But when it did salesperson that we test drove together for 2 miles before we realized we hadn't even discussed the car yet - we were just chatting. But when it did come time to discuss the car, she knew exactly what she was talking about. Wonderful service - never pushy, but always attentive and thorough. I love how she looked at my "ideal" car (based on my online submission) and was able to find one on the lot that came close. I'd recommend Holly, and Otto's, to anyone. More

This was our first time buying a new car. We debated many months before we pulled the trigger. Otto's Mini and Holly Hopkins exceeded our expectations from a dealer and sales person They made the experience months before we pulled the trigger. Otto's Mini and Holly Hopkins exceeded our expectations from a dealer and sales person They made the experience fun and excited, not stressful as we were expecting. They were not pushy and we really felt as though they were looking out for our best interests. They take the time to sit down with you before, during and after your car buying experience. We couldn't have been happier, and because this experience has been so pleasant we would stronger recommend to others Otto's and look forward to working with them in the future. More

We were treated with so much friendliness while buying our awesome Mini Cooper! Thanks for all your help and input, Holly. This is our third time doing business with Otto's dealership. We always experienc our awesome Mini Cooper! Thanks for all your help and input, Holly. This is our third time doing business with Otto's dealership. We always experienced a welcoming and helpful staff. Holly, you did a great job helping my husband and I make our final decision! Thank you! More

Otto's has done routine maintenance on my car twice and both times I was pleased with the results. They always great me with a smile and take great care with my lovely little car. Scheduling the appointmen both times I was pleased with the results. They always great me with a smile and take great care with my lovely little car. Scheduling the appointments is easy (by phone or on their website) and they met their promised completion time. Otto's is also a very good corporate citizen, supporting local non-profit organizations. Thanks again, Otto's! More

My overall experience was amazing. I checked out Otto's first and then went to the dealership in Bala Cynwood. Holly Hopkins' at Otto's by far was such a better salesperson. She did not sell me she was j first and then went to the dealership in Bala Cynwood. Holly Hopkins' at Otto's by far was such a better salesperson. She did not sell me she was just honest. At Bala Cynwood it was a very unconfortable situation. I would recommend Otto's to anyone who was looking to buy a mini. My moved liked my experience so much that she is thinking of going to Otto's to buy a mini there. More

The MINI is an awesome car with fantastic mileage. So much fun to drive that I bought a Clubman a few months after my wife bought the MINI cooper, from the same salesperson. Michele Dewey was a great sa much fun to drive that I bought a Clubman a few months after my wife bought the MINI cooper, from the same salesperson. Michele Dewey was a great salesperson, no hassles, great price, expert advice, and handled all the paperwork with no problems. Everything was delivered as promised. I had a very frustrating experience the week before at A DIFFERENT MINI dealership in North Jersey and I stormed out after they tried to slide in some hidden charges during closing. So I was very pleased with Michele's laid back but very knowlegable sales approach, everything was up front and exactly as discussed. More

I enjoyed purchasing a new Mini from Otto's. Michelle Dewey was my salesperson and let me tell you, she is excellent at her job. She was extremely friendly and a pleasure to work with. I came in with a s Dewey was my salesperson and let me tell you, she is excellent at her job. She was extremely friendly and a pleasure to work with. I came in with a set budget and and she worked hard in finding me the perfect Mini with the extras I was looking for. A big thanks to Michelle Dewey for helping in my purchase. Also Otto's is a really cool dealership. It's a fun atmosphere and it's laid-back but extremely professional as well. I will definitely purchase another car from them and highly recommend them. More

My car buying experience at Otto's was the best I have ever had, thanks to Holly. She is a great spokesperson for MINI. Holly is professional, knowledgeable and dedicated to giving excellent customer serv ever had, thanks to Holly. She is a great spokesperson for MINI. Holly is professional, knowledgeable and dedicated to giving excellent customer service. She was fair and worked hard to make sure that I got the car I wanted when I wanted it ,for the price I wanted! Next time I am looking to buy a new car, she will definitely be the first person I contact. I couldn't be happier with my new MINI and the experience I had at Ottos. More

I visited Otto's back in February JUST to test drive. I was in the market for a 3 year old Mini. Michelle showed me why (resale value, financing, warranty) it would make sense to buy new vs. used....she w was in the market for a 3 year old Mini. Michelle showed me why (resale value, financing, warranty) it would make sense to buy new vs. used....she was absolutely right. To make a long story short, i purchase a brand new 2010 Mini that day. Michelle guided me thru all the extras. She is a pro! Knows the product 100%, puts the customer totally at ease and has a winning personality. My brother may be in the market for a Mini and will definitely buy from Michelle at Otto's. More