MINI of West Chester

Would purchase from again without hesitation! My wife and I had such a wonderful experience with Otto's, especially with Derek. He worked with our busy schedules, often staying late so that we cou My wife and I had such a wonderful experience with Otto's, especially with Derek. He worked with our busy schedules, often staying late so that we could test drive. The process of trading our old car and purchasing our Mini was flawless. I often cringe over the process of purchasing a car ... but no longer! Could not recommend highly enough. More

Service efficiency Just a note to say how much I appreciate the prompt and thorough job you guys did with my Mini this morning. Got in a bit early and waited. All was d Just a note to say how much I appreciate the prompt and thorough job you guys did with my Mini this morning. Got in a bit early and waited. All was done expeditiously, I was kept informed as to progress and changes. Congratulations on proving this great service. Regards, Donald K More

Great experience Pete and the team over at Otto's mini does a great job. They are helpful, knowledgeable, follow up and do what they say they are going to do while ne Pete and the team over at Otto's mini does a great job. They are helpful, knowledgeable, follow up and do what they say they are going to do while never being pushy or salesy. When they don't know something they take the time to go figure it out and get back to you with the answer. Highly recommend. More

friendly and informative experience Car shopping can be overwhelming, but this was painless. Liam and everyone at the dealership are super helpful and friendly. It was the first time I g Car shopping can be overwhelming, but this was painless. Liam and everyone at the dealership are super helpful and friendly. It was the first time I got a new car completely on my own without a family member tagging along. They worked with me to get a payment I was comfortable with and all the features I was looking for. Coming here was a great choice! More

Excellent experience. Otto's Mini and Derek were helpful, accommodating and flexible. This is our second Mini we purchased from Otto. Derek and the whole dealership offer Otto's Mini and Derek were helpful, accommodating and flexible. This is our second Mini we purchased from Otto. Derek and the whole dealership offered a very warm atmosphere to purchase a car. We will return for out next Mini buy. More

Outstanding customer service in welcoming environment Pete Barcus, Dave Busby, and Otto’s team were honest and agreed to an outstanding deal. The team maintained my trust throughout the process and follow Pete Barcus, Dave Busby, and Otto’s team were honest and agreed to an outstanding deal. The team maintained my trust throughout the process and followed up immediately to ensure that all of my questions were answered. I would recommend Otto’s MINI to any of my family and friends. Give Pete a call,and then make the trip to buy your next MINI from Otto’s. More

Great service at Otto's, as always I just purchased my third MINI after a brief, ill-advised time stepping away from the brand for something else. I regretted that decision, and came i I just purchased my third MINI after a brief, ill-advised time stepping away from the brand for something else. I regretted that decision, and came into my current deal prepared to take a serious loss, but Pete took excellent care of me. Chad Carey and Pete made it very clear that they wanted me back as a customer, and structured a deal that benefits all of us. Pete and Chad both worked with me on specs for my new vehicle, and Dave walked me through all of the paperwork at purchase. I am THRILLED to return to the Otto's family! Amy Hudak More

Great Service from Otto's I went to Otto's after not being satisfied with the MINI dealer closer to me. From the start the experience with Derek at Otto's was a positive one. H I went to Otto's after not being satisfied with the MINI dealer closer to me. From the start the experience with Derek at Otto's was a positive one. He followed up promptly with any questions I had. I now own my first MINI and could not be more satisfied with the entire team at Otto's. If you need to drive a little further to get to Otto's it is worth the trip! More

Best Car Shopping Experience I love Otto's mini, the people are nice, friendly, and very professional. Jeff Schmidt was a pleasure to deal with as he guided me through the proce I love Otto's mini, the people are nice, friendly, and very professional. Jeff Schmidt was a pleasure to deal with as he guided me through the process without any pressure and was very respectful of my time. More importantly got a great car at a great price, Would buy from here again and again More

Amazing Experience - Pete at Ottos Mini I had a great experience leasing my first car at Ottos mini! Pete was extremely helpful from beginning to end. I went in a few weeks ago to browse and I had a great experience leasing my first car at Ottos mini! Pete was extremely helpful from beginning to end. I went in a few weeks ago to browse and Pete was friendly and knowledgeable. I didn't feel rushed or pressured at all. He followed up with me throughout the process and thoroughly answered all of my questions. I love my Mini and couldn't have done it without Pete! More