MINI of West Chester

Excellent service and speedy, too! Excellent service at Otto's mini! They were helpful, speedy to work with and offered a lot of different options. This was my first car purchase and fi Excellent service at Otto's mini! They were helpful, speedy to work with and offered a lot of different options. This was my first car purchase and first MINI - Pete was awesome to work with as I was a bit nervous to navigate the process! More

Best Car Buying Experience at Otto's! I came by to look at the Mini Cooper Countryman, uncertain if it was the car that I wanted. Pete willingly showed me all of the great features and ans I came by to look at the Mini Cooper Countryman, uncertain if it was the car that I wanted. Pete willingly showed me all of the great features and answered all of my questions. I absolutely love the car! Pete worked with us to get the price to a great point. This was by far the easiest and most pleasant car buying experience I have ever had. Dave with the finance team was so nice and filling out the paperwork was a breeze. I would highly recommend not only the car but the dealership! Thanks for everything!! More

Great Experience at Otto's! I just bought my first MINI at Otto's. Initially I was apprehensive about dealing with car salespeople but Liam was not at all pushy yet helpful and a I just bought my first MINI at Otto's. Initially I was apprehensive about dealing with car salespeople but Liam was not at all pushy yet helpful and attentive when needed, informative, and very accommodating to our needs. In fact, everyone at Otto's was extremely friendly and buying the car was overall a great experience. I highly recommend Liam, the dealership, and just LOVE my new MINI S! More

Good experience This was my first car purchase, and I was a little apprehensive given everything I know and have heard about car dealerships, but Pete and the rest of This was my first car purchase, and I was a little apprehensive given everything I know and have heard about car dealerships, but Pete and the rest of the team were great. They were helpful, friendly and I did not feel like I was being pushed at all in any way. Would recommend More

Second Mini from Otto's and I will be back! This is my second Mini from Otto's and both times were great experiences! The staff are all incredibly nice. The service department is state of the ar This is my second Mini from Otto's and both times were great experiences! The staff are all incredibly nice. The service department is state of the art and very helpful. I have leased both cars and it has been an incredibly easy transaction both times. Friends have told me horror stories about turning in leased cars at other Mini dealers! That doesn't happen at Otto's! Pete Barcus has helped me both times and went over all of my options with me so I had a range of choices. I never felt pressured about my decision and working with Pete is just a really pleasant experience. I don't live close to Otto's but it is definitely worth the trip! I will be back for my next Mini! More

Pleasant Experience My wife and I had the pleasure of purchasing our vehicle through Pete Barcus and from start to finish, it was painless. Chad Carey continued that posi My wife and I had the pleasure of purchasing our vehicle through Pete Barcus and from start to finish, it was painless. Chad Carey continued that positive experience, making the financial side of things seamless and easy to understand. No high pressure sales techniques....just honesty and helpfulness. I am hopeful that the rest of our dealings with Otto's is as pleasant when it comes time for service and so forth. More

Test Drive OVER NIGHT!! Otto's mini was excellent when it came to working with my wife and I. We were very indecisive, so it took us a bit of time to figure out what kind of Otto's mini was excellent when it came to working with my wife and I. We were very indecisive, so it took us a bit of time to figure out what kind of car we were interested in buying. After a test drive, Chad let us take a vehicle overnight so we could get a better feel for how it drove. That did it for us. Having a car overnight allowed us to test the lights, feel the experience of its power and see how the car would fit into our daily life, really helped make our decision. More

Always a great experience This past Saturday, December 9, 2017, my dreams came true thanks to Pete Barcus. I was able to drive home in really red 4 door 2018 Mini Cooper. Thi This past Saturday, December 9, 2017, my dreams came true thanks to Pete Barcus. I was able to drive home in really red 4 door 2018 Mini Cooper. This is my third Mini Cooper and I iwanted a four door so I could take my granddaughters to places and not have to borrow my daughter's large SUV. When you get used to driving a Mini - it becomes part of your DNA. Some people are "Can Do" kind of people and that is Pete. He does not presssure you - he just let's it all unfold. Peter makes things happen! More

Would purchase from again without hesitation! My wife and I had such a wonderful experience with Otto's, especially with Derek. He worked with our busy schedules, often staying late so that we cou My wife and I had such a wonderful experience with Otto's, especially with Derek. He worked with our busy schedules, often staying late so that we could test drive. The process of trading our old car and purchasing our Mini was flawless. I often cringe over the process of purchasing a car ... but no longer! Could not recommend highly enough. More

Service efficiency Just a note to say how much I appreciate the prompt and thorough job you guys did with my Mini this morning. Got in a bit early and waited. All was d Just a note to say how much I appreciate the prompt and thorough job you guys did with my Mini this morning. Got in a bit early and waited. All was done expeditiously, I was kept informed as to progress and changes. Congratulations on proving this great service. Regards, Donald K More