MINI of West Chester

Pleasant experience The sales person the dealership personnel were very professional. The overall dealership five stars. Would buy another vehicle from this dealership in The sales person the dealership personnel were very professional. The overall dealership five stars. Would buy another vehicle from this dealership in the future. Thank you to everyone at the dealership More

Attentive, accomadating & prompt I was immediately approached and told what would be taking place. They had my loaner ready and made sure i was comfortable in the vehicle before i lef I was immediately approached and told what would be taking place. They had my loaner ready and made sure i was comfortable in the vehicle before i left the lot. They also suggested items that could be taken care of during the service appt. Very efficient! More

FIXED and happy. Ottos Mini in exton is excellent. They’re always quick, friendly, accommodating and efficient. I’ve had poor experiences with other mini dealership Ottos Mini in exton is excellent. They’re always quick, friendly, accommodating and efficient. I’ve had poor experiences with other mini dealerships and this one exceeds my expectations. Thanks for always helping me out! More

Great experience at OTTO’s! Have purchased or leased 3 MINI’s during last 10 years, the most recent at OTTO’s. The lease turn-in pre-inspection was super quick and easy, thanks C Have purchased or leased 3 MINI’s during last 10 years, the most recent at OTTO’s. The lease turn-in pre-inspection was super quick and easy, thanks Chad! Worked with Pete on order of new model. Although a bit more complicated due to model year changeover and new option packages, Pete gave good advice and worked out all details perfectly with dispatch. Actual delivery occurred sooner than expected, good news to all involved. Again, very quick and easy transaction to turn lease in and drive off in new with able support from David and Ryan. Same great job from OTTO’s team that I’ve experienced in previous service visits. Looking forward to ongoing relationship. More

Ottos is consistently a 5 star dealership From selection to sales to service I have had an excellent experience for three years. Love my Countryman and Ottos Exton. Highly recommend you stop b From selection to sales to service I have had an excellent experience for three years. Love my Countryman and Ottos Exton. Highly recommend you stop by and take a test drive with Pete. More

2004 Mini Cooper in for Service I always like taking my car to Otto's mini. The work is always good and they work hard to make sure I understand any recommendations they have. I always like taking my car to Otto's mini. The work is always good and they work hard to make sure I understand any recommendations they have. More

Needed new tires and it was done in a timely fashion Nice clean shop and things are done in a friendly and timely fashion. Needed new tires and also had a new break light installed. Thank You. Nice clean shop and things are done in a friendly and timely fashion. Needed new tires and also had a new break light installed. Thank You. More

Great Experience for first time Mini Owner Michael was outstanding in helping us understand the options and walking us through the ordering and picking the necessary options for our 2019 Mini. Michael was outstanding in helping us understand the options and walking us through the ordering and picking the necessary options for our 2019 Mini. It arrived earlier than promised, and was all what we expected and more. More

Great service department Best dealer service experience to date. Easy scheduling, thorough communication, quality loaner. Preston was a fantastic SA. Tech was great. Cover Best dealer service experience to date. Easy scheduling, thorough communication, quality loaner. Preston was a fantastic SA. Tech was great. Covered service area, really nice. I will return. More

Well performed service Service experience could not be easier. Prompt courteous professional employees. Easy check in, timely work follow up and a clean done car at checkout Service experience could not be easier. Prompt courteous professional employees. Easy check in, timely work follow up and a clean done car at checkout what could be easier More