MINI of West Chester

FIXED and happy. Ottos Mini in exton is excellent. They’re always quick, friendly, accommodating and efficient. I’ve had poor experiences with other mini dealership Ottos Mini in exton is excellent. They’re always quick, friendly, accommodating and efficient. I’ve had poor experiences with other mini dealerships and this one exceeds my expectations. Thanks for always helping me out! More

Great experience at OTTO’s! Have purchased or leased 3 MINI’s during last 10 years, the most recent at OTTO’s. The lease turn-in pre-inspection was super quick and easy, thanks C Have purchased or leased 3 MINI’s during last 10 years, the most recent at OTTO’s. The lease turn-in pre-inspection was super quick and easy, thanks Chad! Worked with Pete on order of new model. Although a bit more complicated due to model year changeover and new option packages, Pete gave good advice and worked out all details perfectly with dispatch. Actual delivery occurred sooner than expected, good news to all involved. Again, very quick and easy transaction to turn lease in and drive off in new with able support from David and Ryan. Same great job from OTTO’s team that I’ve experienced in previous service visits. Looking forward to ongoing relationship. More

Ottos is consistently a 5 star dealership From selection to sales to service I have had an excellent experience for three years. Love my Countryman and Ottos Exton. Highly recommend you stop b From selection to sales to service I have had an excellent experience for three years. Love my Countryman and Ottos Exton. Highly recommend you stop by and take a test drive with Pete. More

2004 Mini Cooper in for Service I always like taking my car to Otto's mini. The work is always good and they work hard to make sure I understand any recommendations they have. I always like taking my car to Otto's mini. The work is always good and they work hard to make sure I understand any recommendations they have. More

Needed new tires and it was done in a timely fashion Nice clean shop and things are done in a friendly and timely fashion. Needed new tires and also had a new break light installed. Thank You. Nice clean shop and things are done in a friendly and timely fashion. Needed new tires and also had a new break light installed. Thank You. More

Great Experience for first time Mini Owner Michael was outstanding in helping us understand the options and walking us through the ordering and picking the necessary options for our 2019 Mini. Michael was outstanding in helping us understand the options and walking us through the ordering and picking the necessary options for our 2019 Mini. It arrived earlier than promised, and was all what we expected and more. More

Great service department Best dealer service experience to date. Easy scheduling, thorough communication, quality loaner. Preston was a fantastic SA. Tech was great. Cover Best dealer service experience to date. Easy scheduling, thorough communication, quality loaner. Preston was a fantastic SA. Tech was great. Covered service area, really nice. I will return. More

Well performed service Service experience could not be easier. Prompt courteous professional employees. Easy check in, timely work follow up and a clean done car at checkout Service experience could not be easier. Prompt courteous professional employees. Easy check in, timely work follow up and a clean done car at checkout what could be easier More

Friendly Service My tire was replaced under the protection plan I purchased with the car. While at the dealership, they also worked on an intermittent noise problem. My tire was replaced under the protection plan I purchased with the car. While at the dealership, they also worked on an intermittent noise problem. More

Professional, friendly and dependable service. Your Otto's staff is very professional and helpful. I am pleased and will return. Like the digital updates but not a big fan of surveys in general. Th Your Otto's staff is very professional and helpful. I am pleased and will return. Like the digital updates but not a big fan of surveys in general. Thank you! More