MINI of West Chester

Purchase of a 2019 Mini Cooper We were very pleased with the service at Otto's Mini and working with MIchael Dixon. Our only recommendation would be that a sales representative g We were very pleased with the service at Otto's Mini and working with MIchael Dixon. Our only recommendation would be that a sales representative go over the details of our purchase, as ordered, to make us aware of key features that were not included, etc., such as the garage remote and choices for interior color. More

Great customer service Great service and good customer handling. Michael was helpful and co operative. We requested a delayed delivery and they were ok with it. While pickin Great service and good customer handling. Michael was helpful and co operative. We requested a delayed delivery and they were ok with it. While picking the vehicle we spent far less time than any other dealership. More

Second time buyer from Pete Barcus, well satisfied Pete is a great asset to Otto's Mini. A friendly, knowledgeable and patient salesman! We enjoyed our experience with Pete. We'll be back! Pete is a great asset to Otto's Mini. A friendly, knowledgeable and patient salesman! We enjoyed our experience with Pete. We'll be back! More

Easy - No pressure purchase! Michael Dixon was a pleasure to work with. He was friendly and accommodating during the entire process. Our ordered Mini arrived ahead of schedule. C Michael Dixon was a pleasure to work with. He was friendly and accommodating during the entire process. Our ordered Mini arrived ahead of schedule. Come delivery day, they had everything prepared before we arrived and were able to get us in and out quickly so we could spend the rest of the day driving and enjoying it. More

Very quick when we walked in knowing the used car we wanted I came to the dealership knowing the specific used car that I wanted to purchase. Liam and the team worked to make sure that I could make a purchase I came to the dealership knowing the specific used car that I wanted to purchase. Liam and the team worked to make sure that I could make a purchase easily. Because I didn't have the time to complete the purchase on the day I test drove the car, they helped me with a buyer's agreement so I could purchase the car over a week later. When it was time to purchase the car, they worked with an outside credit union for my financing and had the car and paperwork ready to go when I stopped by. It was all very quick. The only downside is that they expedited it so much that I didn't realize I would be getting an entirely new license plate number instead of transfering over my old one. More

Otto's is the best! I highly recommend Otto's MINI because of their great service and selection but most importantly because of their outstanding salesman - Michael Dixon I highly recommend Otto's MINI because of their great service and selection but most importantly because of their outstanding salesman - Michael Dixon. This is my second car purchase at Otto's and Michael worked with me on both. Michael knows the brand and gives you all the information you need without ever making you feel hustled. Perfect. It's a genuine pleasure working with him. So go to Otto's - and ask for Michael. J More

Best car buying experience Recently I purchased a Mini Countryman from Ottow’s. From start to finish, everyone at Otto’s made this car buying experience my best ever. My sales a Recently I purchased a Mini Countryman from Ottow’s. From start to finish, everyone at Otto’s made this car buying experience my best ever. My sales associate, Liam, was honest and friendly. He was prompt in responding and was very knowledgeable. The manager, Chad, I dealt with was straightforward and kept every part of the deal transparent. More

Best Car Buying Experience From the time I walked in to the next day that I drove out with my first mini my experience was amazing. The customer service is superior. They make From the time I walked in to the next day that I drove out with my first mini my experience was amazing. The customer service is superior. They make it the easiest experience for you. Michael is honest and super funny. I wish all my car buying experiences could be like this. More

Easy, stress-free, professional, straight-forward We had a great experience with Pete and Otto Mini. Getting a test drive was simple and easy. Negotiations were fair and QUICK without the usual sitt We had a great experience with Pete and Otto Mini. Getting a test drive was simple and easy. Negotiations were fair and QUICK without the usual sitting and waiting for the manager. Pete worked diligently to find the car meeting our specs. Delivery was on time and a breeze. It was probably the easiest and best car-buying experience we have ever had. More

Fantastic customer service from start to finish I can't say enough wonderful things about Otto's Mini. Michael was incredibly fair with his trade in offer after I had been lowballed by another deale I can't say enough wonderful things about Otto's Mini. Michael was incredibly fair with his trade in offer after I had been lowballed by another dealership. And when the car I had hoped to purchase was slightly out of my price range, Michael suggested an equally appealing offer that was below my budget! Fantastic customer service from start to finish. More