MINI of West Chester

Single woman buying a Mini I found Otto Mini service to replace a part. My Mini needed other work. Preston in service gave me options as the cost to fix was more than I planned. I found Otto Mini service to replace a part. My Mini needed other work. Preston in service gave me options as the cost to fix was more than I planned. The communication between service and sales was nothing I ever experienced. I had to make a decision, fix the old Mini, or take the money and purchase a new to me Mini. The guys at Otto we're very helpful and allowed me to ask questions and make a decision. Being a single woman, I felt cared for and received good advice from Otto Mini and all the guys who helped me with my fear of buying a new to me Mini. If you want to experience a family atmosphere, try Otto Mini of Exton. Say hello to Preston in service and Pete in sales for me. Meredith More

Great experience! Just bought my 4th Mini, the 3rd from Otto’s. I loved my previous 2016 Park Lane Countryman, but decided to look at the 2019 Countryman Iconic builds Just bought my 4th Mini, the 3rd from Otto’s. I loved my previous 2016 Park Lane Countryman, but decided to look at the 2019 Countryman Iconic builds during a recent service visit.... the new features captured my attention. Michael Dixon was very easy to work with and made the experience enjoyable. All the staff at Otto’s was great! I highly recommend them to anyone considering a Mini. More

Repeat customer! This is my second Mini. It was sad to say farewell to my little Cooper but it served me well. My new Clubman drives like a dream! I am so happy with i This is my second Mini. It was sad to say farewell to my little Cooper but it served me well. My new Clubman drives like a dream! I am so happy with it. The neighbors are gushing. 😂 My experience with Pete and the whole Otto’s team has been nothing but A+ for the past 6 years. It was one of the factors in choosing another Mini after shopping around. Thanks Pete! Thanks Otto’s! 👍 More

Michael Dixon - Otto's Mini's BEST Saleperson This is our 3rd Mini from Otto's and 2nd from Michael (he was not working there for the 1st) - he is fair, efficient, informed and FUN - he takes you This is our 3rd Mini from Otto's and 2nd from Michael (he was not working there for the 1st) - he is fair, efficient, informed and FUN - he takes you through the entire process with a smile - we fell in love with this car yesterday & in under 24 hours we were driving it home - well done Michael and the Otto's TEAM. More

Quick and easy A lot of gorgeous Minis to choose from. Derek was very knowledgeable and was willing to work with us . He has a lot of cars ready to show me in my pri A lot of gorgeous Minis to choose from. Derek was very knowledgeable and was willing to work with us . He has a lot of cars ready to show me in my price range. Very easy to work with . More

Great dealership!!! Great time at Ottos Mini!!! We were looking at trading in 2 vehicles(Mercedes GL&2012 Courtyman) and scale down to 1. Ottos has the biggest selection Great time at Ottos Mini!!! We were looking at trading in 2 vehicles(Mercedes GL&2012 Courtyman) and scale down to 1. Ottos has the biggest selection of Minis that we've ever seen!!! We met Micheal Dixon, and told him what we were in the market for. Michael pulled 4 different Countrymans for us to sample, 4!!! Michael is a real car guy and thats a great asset to anyone selling cars. I told Michael that I wasn't there to waste his time and didn't want mine wasted in return. Told him what we needed to get the deal done. He replied with a "short and sweet" email and got the deal done! No hassles!!! Very happy with the purchase! Will definitely be back in the future!!! Great job Michael Dixon!!! More

Easy, honest, helpful, and friendly I recently bought a used car from Ottos Minis. They had all the paperwork I asked for on hand. They worked with me on the price and financing. The cos I recently bought a used car from Ottos Minis. They had all the paperwork I asked for on hand. They worked with me on the price and financing. The costumer service reps were attentive and responsive. No one tried to feed me a line - if they didn’t know an answer to one of my questions the response was “let me go find that out for you”. Lastly, no request was too small. They really want to get you what you want. More

Excellent Customer Service Michael and Otto's provided me with support and excellent service during the purchase of my auto. I give a strong recommendation to this outfit and es Michael and Otto's provided me with support and excellent service during the purchase of my auto. I give a strong recommendation to this outfit and especially Michael Dixon. Bernie Hyman More

Just bought our second of many more cars from Otto’s We just bought our second Mini from Pete at Otto’s Mini. The experience as always is easy, no pressure, good atmosphere and customer first all the way We just bought our second Mini from Pete at Otto’s Mini. The experience as always is easy, no pressure, good atmosphere and customer first all the way! More

Love my Mini and Ottos I just leased my third mini from Otto's and for all three my salesperson was Pete Barcus . . . a measure of how wonderful he is (and that is NOT hyp I just leased my third mini from Otto's and for all three my salesperson was Pete Barcus . . . a measure of how wonderful he is (and that is NOT hyperbole) I have sent a few friends to him, two which have purchased cars and others are considering them. He makes the car purchase experience fun and pleasant and he is incredibly knowledgeable about the vehicles so is able to answer any questions both before, during and after the deal is done. He helps explain everything you need to know to operate all the fun menus and features of the cars, and continues to be there for support down the road. I would highly recommend this dealership (their volume and availability of models and colors is really great!!) both for the experience and straight forward process - and Pete especially for making it fun and being responsive. More