MINI of West Chester

The Best Around My experience at Otto’s Mini was superb. They were professional, welcoming, accommodating, honest, ethical, and friendly. I am thrilled with my BMW X5 My experience at Otto’s Mini was superb. They were professional, welcoming, accommodating, honest, ethical, and friendly. I am thrilled with my BMW X5 and would recommend the Otto’s Exton team to anyone. More

Helpful, Knowledgeable & Flexible! Pete was extremely helpful in helping me pick a car. He was very knowledgeable in all things MINI! In addition, Pete was flexible and understanding wh Pete was extremely helpful in helping me pick a car. He was very knowledgeable in all things MINI! In addition, Pete was flexible and understanding when I changed my mind on a model and found me another one that suited my needs within minutes! More

Get it done After bringing in my Countryman for service and it needing yet more work, we decided it was time for a new car. We got to work early Saturday morning After bringing in my Countryman for service and it needing yet more work, we decided it was time for a new car. We got to work early Saturday morning with Michael, who we loved right from the start. He was down-to-earth and very knowledgeable about the brand and cars. He was also very patient with us, as I went back and forth between which model, style, color, packages, etc. He never once rushed us and I didn't feel forced into a decision. This is my third MINI from Otto's and first time working with Michael and he didn't disappoint. From Michael, to Joe F. and Preston J, we love dealing with Otto's and we're happy to still be part of the MINI family. More

Great experience Honest, helpful, patient. Knew what he was talking about. Without pushing, he gave guidance about what I truly wanted, and helped me find just that ca Honest, helpful, patient. Knew what he was talking about. Without pushing, he gave guidance about what I truly wanted, and helped me find just that car. Would refer to anyone buying a car!! More

Professional and down-to-Earth I love this dealership. Everyone is down-to-Earth and professional. They go out fo their way to make sure you are happy! If you live between two deale I love this dealership. Everyone is down-to-Earth and professional. They go out fo their way to make sure you are happy! If you live between two dealerships I would recommend making the choice to go to Otto's Mini; it's worth it. Your experience will be a positive one. Mine was. This is my second Mini from this dealership and both experiences were seemless. More

Making the right decision Michael Dixon was very helpful. Unfortunately, the vehicle I came in to see was not the right one for me. He was honest, trustworthy, and helped me ma Michael Dixon was very helpful. Unfortunately, the vehicle I came in to see was not the right one for me. He was honest, trustworthy, and helped me make the right decision. More

Excellent experience Impressive knowledge of cars and car features. Clear explanations. Patient. Felt heard and cared for - that the desire was to sell me a care that best Impressive knowledge of cars and car features. Clear explanations. Patient. Felt heard and cared for - that the desire was to sell me a care that best suited me needs. Highly recommend dealership, manager and salesman. More

Quick and pleasant I was helped out of a car I hated into the car I had my eyes set on. I was not pushed into a deal, and the entire process was smooth, fair, and afford I was helped out of a car I hated into the car I had my eyes set on. I was not pushed into a deal, and the entire process was smooth, fair, and affordable. More

Excellent buying experience Low,pressure, flexible dealership. Treated with respect and patience by Liam and Chad wand ended purchasing a Coopr S from them. A very good dealershi Low,pressure, flexible dealership. Treated with respect and patience by Liam and Chad wand ended purchasing a Coopr S from them. A very good dealership experience and we highly recommend this Mini team. More

Wonderful This is my 3rd time purchasing from Otto's Mini. I believe that proves a point. \ From the time of the sale to post sales service and maintenance, This is my 3rd time purchasing from Otto's Mini. I believe that proves a point. \ From the time of the sale to post sales service and maintenance, I am always treated as if I am the most important customer. I would like to add that we had the pleasure of working with Micheal Dixon as our sales representative for our last purchase. More