MINI of Wesley Chapel
Wesley Chapel, FL
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good fast service Always take my mini to this dealership, staff friendly and they even take me to the mall and pick me up when service is complete. Always take my mini to this dealership, staff friendly and they even take me to the mall and pick me up when service is complete. More
Great follow through Eric followed through to make sure they found the water leak in my MINI, even after others could not. As always Eric made sure that all maintenance se Eric followed through to make sure they found the water leak in my MINI, even after others could not. As always Eric made sure that all maintenance services were done at the same time. More
Complimentary Service I purchased a Mitsubishi Outlander from Mini of Wesley Chapel last winter, after my Clubman blew the engine....:( Just as I was getting ready to ge I purchased a Mitsubishi Outlander from Mini of Wesley Chapel last winter, after my Clubman blew the engine....:( Just as I was getting ready to get an oil change I received a complimentary service from Mini for the Outlander. I made an appt online then arrived a bit early and they took care of me right away. The service dept Staff are outstanding. The only disappointment was I did not get a car wash like I used to when I had my Mini serviced. More
Great Customer Service I have been servicing my 2012 Mini here for the past 3 years. The experience is always super. Even when there were issues with a computer update on I have been servicing my 2012 Mini here for the past 3 years. The experience is always super. Even when there were issues with a computer update on my car, they took care to make sure I had what I needed while my car was in the shop! Really fantastic customer service! More
Friendly and Honest Service Department. Nick and Jay, Super,......Good personality and willing to help. Great communicators and knowledgeable about the subject presented to them. They have Nick and Jay, Super,......Good personality and willing to help. Great communicators and knowledgeable about the subject presented to them. They have taken care of my 2018 Subaru Forester and my 2014 Kia Soul Plus ??? Serafin A. gaudens More
Always Awesome Mini of Wesley Chapel is always awesome. The service guys are always personable, knowledgeable and helpful. I always have my Mini Convertible servic Mini of Wesley Chapel is always awesome. The service guys are always personable, knowledgeable and helpful. I always have my Mini Convertible serviced here. Thanks for being a GREAT dealership. More
Service Management is Great Jorge Mere has been the Service Manager of my two Mini's. Neither purchased at this dealership, however, Jorge's service advice and support has been f Jorge Mere has been the Service Manager of my two Mini's. Neither purchased at this dealership, however, Jorge's service advice and support has been first rate! He communicates with you via text/telephone to keep you advise of the status of the work. He is trustworthy-a prize in this business-to be honest and forthright in recommendations for service work. Jorge was recommended to me and that was the best advice I received in 10 years! Ask for Jorge, he will take care of business. More
new passat purchase I was amazed at the service and staff when buying my new Passat here. I even got my windows tinted onsite! Would purchase here again and am positive w I was amazed at the service and staff when buying my new Passat here. I even got my windows tinted onsite! Would purchase here again and am positive when I go back all my needs will be met! More
Made things right Our Salesperson, Anna Pearson was extremely helpful and patient as she spent time with us letting my wife test drive multiple cars with different engi Our Salesperson, Anna Pearson was extremely helpful and patient as she spent time with us letting my wife test drive multiple cars with different engines. Once we decided on one, there was a bit of negotiating, but finally we agreed on what I felt was a fair price. When we were finished, Anna spent another good amount of time explaining everything about the car to my wife. Although we had a little misunderstanding about the Maintenance prepayment option, the General Manager got involved to make things right and that was greatly appreciated. Overall, it was good experience and my wife is enjoying her car. More
Service Appointment I brought my 2015 Mini S in for service.Eric service advisor found numerous recalls.They gave me a car to drive no charge.When the car was ready I wen I brought my 2015 Mini S in for service.Eric service advisor found numerous recalls.They gave me a car to drive no charge.When the car was ready I went to pick it up and they told me they fixed my rear brakes no charge.Also did some front end work at no charge.I would recommend them to anybody.Great dealership. More
