MINI of Warwick

My husband and I made an appointment to go and look at MINIS with Donna Keene. Donna was warm, kind and sincere. We knew what we wanted and the exact model down to the body color was sitting out in their MINIS with Donna Keene. Donna was warm, kind and sincere. We knew what we wanted and the exact model down to the body color was sitting out in their well stocked lot. We immediately got the ball rolling. We had brought two vehicles with us to trade in. One was a 2006 Ford Super Duty turbo diesel dually. Not something they see everyday. Manny from finance went out of his way to check with several people to make sure he was giving us his highest and best. He honestly told us the truck was not in his area of expertise but he drove it to another part of the complex to show it to someone who would know more. Needless to say (I could go on and on...) it was the most low key, no pressure, pleasant experience we have EVER had buying a new vehicle. Another pleasant surprise was the MINI warranty and Inskip's service policy. They'll actually pick up the car(we live in MA) and drive it down for servicing and return it to us free of charge! Amazing! If you want a MINI this is definitely THE place to go. I can't say enough good about the staff, the dealership (sparkling restrooms :)and our new MINI itself. What a great day! More

My husband and I were interested in leasing a 2010 mini cooper S clubman. Upon our arrival we were greeted by Arthur Fontaine. His knowledgeable sales approach and friendly personality made our shopping ex cooper S clubman. Upon our arrival we were greeted by Arthur Fontaine. His knowledgeable sales approach and friendly personality made our shopping experience extremely pleasant. Financing, registration and delivery were executed with precision and expedience. It was a genuine pleasure to conduct our leasing experience with Inskip mini and their helpful staff. We LOVE our MINI and would recommend Inskip and Art to anyone! More

I called Inskip Mini and made an appointment to test drive the 2010 Mini. When I arrived, I was greeted by Donna Keane, with whom I had made the appointment. She was very friendly but, most of all, pr drive the 2010 Mini. When I arrived, I was greeted by Donna Keane, with whom I had made the appointment. She was very friendly but, most of all, professional. I test drove the Mini and immediately had to own one. Donna walked me through the process of ordering one to meet my requirements. I was told it would take six to eight weeks to have it built. I check on the progress of my mini on line. Donna also called to let me know the different stages. She was very reassuring and answered all my questions. I received my Mini in five weeks. The transfer was very smooth and painless. I buy a new car every five years. This is by far the best dealership I have ever experienced. I am so impressed! Thank you so much!! More

As a current Mini owner I was very much aware of the product and it's advantages. I have also been a customer at Inskip Mini for a few years as well. My latest visit to Inskip Mini was really to evalu product and it's advantages. I have also been a customer at Inskip Mini for a few years as well. My latest visit to Inskip Mini was really to evaluate a 2010 Mini Cooper S. I was greeted by Jessica and actually explained my visit objective. Jessica was very pleasant and knowledgable, so we began discussing what I wanted in my new Mini. We looked at a few cars and test drove one as well. When all was said and done, Jessica and I concluded we needed to order a special edition 50th anniversary Mini Cooper S Mayfair edition. The process was easy and quite casual. Jessica introduced me to Manny in Finance and we worked the financing details out in a pleasant and no pressure environment. While my car was being built I was able to track the information on-line and see it progress through the manufacturing plant in Oxford England. What was even better was getting updates from Jessica regarding the stage of the build. In essence if you don't care to track the process yourself, Inskip Mini keeps you updated through the process. It was not too long before my car was built and arrived at Inskip Mini, I believe it was about 6 weeks in total. Jessica coordinated a date and time for my pickup and a walk-through of the car features. I closed out the paper work in Finance in about 20 minutes and Jessica spent a good deal of time highlighting any feature I was unfamiliar with. My perception is that Jessica would go through each feature with anyone, however since I already had a Mini Cooper S, she fine tuned the process to address my needs. I drove off with my new car in short order and absolutely love the car. Truthfully, I point this out to anyone who would care to know, my experience with Jessica, and everyone in Finance, Service and Parts has been nothing short of first rate. They are focused on customer satisfaction and it shows in their interactions. I am very pleased with the entire team at Inskip Mini and plan on continuing a relationship with them well into the future. Regards, Ed More

I had been looking into buying a MINI for awhile and decided it was time to just go and do it. As soon as I walked I was greeted by Jessica who was very friendly and welcoming. I knew exactly what car decided it was time to just go and do it. As soon as I walked I was greeted by Jessica who was very friendly and welcoming. I knew exactly what car I was interested in and she brought me over to check it out. After showing me the car, I was given a test drive. Upon my return to the dealership, Jessica was not pushy in any way in trying to sell me the car. I informed her that I would like to make the purchase which Jessica made very easy and not stressful. While the car was being cleaned up and the paperwork was being completed, Jessica showed me a car with similar features and went over each and every thing that came with the car. Jessica was very informative and easy to talk to. She answered any questions I had and made sure I knew she would be available to talk to in the coming weeks if any questions arised. Jessica was great with her follow-up after the sell of the car and I was able to speak to her on a couple different occassions. Overall, it was a great experience and I look forward to doing business with not only INSKIP MINI but with Jessica as well. I would recommend this dealership and Jessica to anyone interested in purchasing a MINI. More

John and I want to thank Jessica and Inskip Mini for such a pleasant car-shopping experience. Had we known how this would be, we would've come in much sooner. We felt fortunate to have worked with Jessica a pleasant car-shopping experience. Had we known how this would be, we would've come in much sooner. We felt fortunate to have worked with Jessica who was absolutely wonderful. Not only was she very friendly and personable, but extremely knowledgeable and professional. We really appreciated that we were never pressured, although her obvious enthusiasm for the Mini, couldn't help but show through. Jessica was able to answer any questions we had, and pointed out many things about the Mini that we were not aware of. She took the time to give us a tour of the Service Area, and also, to show us the complete inventory. Prior to driving off in our new Mini, we were given a thorough explanation of all knobs, buttons and controls. She even set up my bluetooth connection. We truely felt pampered! Many thanks Jessica, to making our Mini search so pleasurable. We love our new Mini Cooper S, and look forward to our future relationship with Inskip. More

I worked with Donna Keane to buy my used Mini Cooper convertible. The whole deal was worked over the phone because I am in Connecticut. Both she and the dealership were great, I was on the phone one d convertible. The whole deal was worked over the phone because I am in Connecticut. Both she and the dealership were great, I was on the phone one day and in my new Mini Cooper the next. I would definitely recommend both Donna and Inskip to anyone. More

I visited Inskip MINI after hearing a Radio Ad on 98.1. My experience w/ Donna Keane far exceeded my expectations. Donna is polite, friendly, very personable, knowledgeable and is Not over agressive -whic My experience w/ Donna Keane far exceeded my expectations. Donna is polite, friendly, very personable, knowledgeable and is Not over agressive -which I appreciate. Donna makes you feel like you have known her for years. More

I have always wanted a Mini. My husband and I decided to take a ride to Inskip on a whim and "just look". We were greeted by Donna Keane who showed us the different models of cars. She asked if we wanted take a ride to Inskip on a whim and "just look". We were greeted by Donna Keane who showed us the different models of cars. She asked if we wanted to test drive and that was it. Once I drove the car I knew I would own one. However, even though Donna saw my enthusiasm (I actually drove two cars that day), there was no pressure, no pushiness, no "if you leave now the deal won't go through". Donna was helpful through the entire process without being bothersome. She continues to always be available for questions and is certainly going to be recommended by me as someone you should go to see if you want to buy a car. She is fabulous and made the buy experience very nice and stress free. Great dealership, great salesperson in Donna and definitely a great little car! More

Donna was terrific! I have a very strong aversion to sales people, especially car sales people, and most of all car salesMEN. So I was delighted to meet a tall, friendly, professional but non-aggressive sales people, especially car sales people, and most of all car salesMEN. So I was delighted to meet a tall, friendly, professional but non-aggressive woman who was happy to answer my questions but didn't push. I didn't buy the car on my first visit. Or even my second. And in the end, I preferred to do the final negotiation by phone and Donna was fine with that too. I would recommend Donna, and the manager Manny Sheik (nice as male car salespeople go :-) highly. More