MINI of Warwick
Warwick, RI
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I've bought two Mini Coopers, from this dealership and Jessica Splendorio, and both experiences were great. Jessica and the dealership itself manage to combine class with a little bit fun and humor which Jessica Splendorio, and both experiences were great. Jessica and the dealership itself manage to combine class with a little bit fun and humor which makes the car buying experience all the more pleasurable. This attitude and responsiveness carries through into their service department as well, as the service staff is always both informative and helpful with the various questions I’ve had. I’m known to be fairly picky and comparative shopper, especially for big ticket items like cars, so I do not use the superlatives that I’ve used above lightly. Also, as another reviewer has written, I too have received a loaner while my Mini was being worked on, but mostly I just wait and take advantage of the free wireless while I do so. More
They were great to deal with. They were well below KBB on the purchased car (used, non-MINI), and were right on the expected value of the trade in. We had some paperwork problems on our end, but they were ab the purchased car (used, non-MINI), and were right on the expected value of the trade in. We had some paperwork problems on our end, but they were able to resolve them for us in just a few days. They even picked up our trade in from our house. We were very happy with the experience and will definitely look them up when its time to for another car. More
Jessica was extremely helpful and even though I was there to trade-in my Mini, she was very knowledgable about the used Jeep I purchased. I needed something bigger and my leg had been bothering me with all t to trade-in my Mini, she was very knowledgable about the used Jeep I purchased. I needed something bigger and my leg had been bothering me with all the shifting so the Jeep she found for me fit the bill nicely. Their business manager, Mark, tailored a credit program that fit my needs perfectly. I have purchased two Mini's here and I can't say enough about Inskip's excellent service. They always brought a loaner to Aquidneck Island and then returned the Mini to me when it was ready. I would not hesitate to purchase another car from them in the future. More
Donna was very friendly and nice. I would use her again or recommend her to a friend. She seemed to know a lot about the car and anything she didn't know, she knew where to go to get an answer for me. I or recommend her to a friend. She seemed to know a lot about the car and anything she didn't know, she knew where to go to get an answer for me. I felt like she listened to what I wanted and did not try to sell me something I did not want. More
I had a 2006 Passat with a less than great financing deal and was looking to trade for a new Mini at a reasonable lease rate. i.e. payoff the old car and get into a new car for about the same payment. We we and was looking to trade for a new Mini at a reasonable lease rate. i.e. payoff the old car and get into a new car for about the same payment. We were able to negotiate mostly by phone/email and got the whole deal wrapped up quickly. It would have only taken two trips to the dealership (one to look and one to buy) except for a last minute glitch that was entirely my fault, resulting in a third trip. The sign-the-papers-and-pick-up process only took an hour, which is pretty good by car dealership standards. I'm happy with the deal I got and the whole process was stress free. No last minute "changes" or other surprises. We also got a follow up call from the sales rep the next day to make sure we were happy and answer any questions that might have come up. More
This is the way a dealership should operate!! The people are honest, they answered all of my questions directly, and helped me along the way to a decision to purchase a Mini. There wasn't any of the normal are honest, they answered all of my questions directly, and helped me along the way to a decision to purchase a Mini. There wasn't any of the normal pressure tactics, pricing games and gimmicks, threats of future price increases or anything that you normally associate with car sales experiences. This was such a pleasure! My time frame to finally decide took a little while, and they were very patient with me, even holding the car I was interested in. The delivery process was also very easy and pleasant dealing with the finance side, and then Art spent ample time explaining all of the features and even called in Jaymes the service tech to answer some of my questions. I would HIGHLY RECOMMEND this dealership and it is worth the time to travel any distance to be treated this way. More
When my husband and I arrived we greeted by Donna. We told her that we wanted to know what the pay off and trade in on my '08 Chevy Colorado would be before we test drove a car. She said it wasn't a pro told her that we wanted to know what the pay off and trade in on my '08 Chevy Colorado would be before we test drove a car. She said it wasn't a problem and she would check into it. That impressed me. Any other dealer wants to know what I want to buy first. We were satisfied with the pay off and trade-in value, so Donna picked out a Mini Cooper for us to test drive. After the test drive, (wow, IT IS like a go cart!) Donna said that if we were interested, we could drive home with a car that day, but she left us on our own to talk about it. That day? WOW. Of course I wanted one, so after hubby and I talked about it(short discussion time) we told Donna we were ready to buy. It didn’t take long for Donna to find the one I wanted. When the car was ready and all the papers were signed, Donna sat in the car with me and explained all the “bells and whistles”. She said that if I had any questions later I could just call her, of which I did call, and she was as friendly and personable as when we first met. For the entire time we spent there I felt as if Donna went out of her way to please us. I can't say enough as to how well we were treated by all of the “crew” at Inskip Mini. This is how it should be when you’re buying a new or used vehicle. Yes, you are dealing with “Motoring Advisors” and not sales people. I was impressed by the friendly professionalism without the snobbishness. If you’re interested in a Mini Cooper, this is THE place to go. More
I just want to rave about my experience at Inskip Mini. If you have ever purchased a car elsewhere, you know what a pain it is to deal with the cunning tactics of the typical car sales associate, ugh! NOT If you have ever purchased a car elsewhere, you know what a pain it is to deal with the cunning tactics of the typical car sales associate, ugh! NOT at Inskip Mini!! Jessica Splendorio helped me with my most recent purchase, and she ROCKS (this is the 2nd MINI I purchased from INSKIP)!! She is approachable, friendly, enthusiastic, knowledgeable - She gets a perfect 10 as far as i am concerned when it comes to customer service. Working with her was a wonderful experience. Start to finish, she took care of everything!! I never had to call to follow up on anything. She was on top of her game and took the initiative to contact me and keep me in the loop! She even called a week or so after i purchased my car to follow up and make sure that I loved my car!! Of course the sale wouldnt be complete without Manny Sheikh (sales manager)! What a saint, seriously! He explained all the financial options/details multiple times to me, one could say ad nauseam, but he was very gracious with his time and incredibly patient!! He also gets a perfect 10 ...he's courteous, approachable, and honest! A pleasure to work with! Why would I go to any other dealer when I get treated so well at Inskip!? I would need to get my head checked! More
I had great experience buying my new mini coop convertible. Donna Kean was one of the best salesperson I have ever dealt with when buying a car. My last 3 cars have been Mercedes And by far I felt convertible. Donna Kean was one of the best salesperson I have ever dealt with when buying a car. My last 3 cars have been Mercedes And by far I felt the experience at Mini ecxeeded all my expectations. I would not hesitate to recommend this dealership. Donna was not only knowledgeable. She was friendly,personable and professional. More
Stopped by on a whim to trade my '07 Mini for a new '10 Mini convertible. Jessica helped me pick out the Mini that had all the options I wanted. Her courteous, friendly and professional demeanor sealed t Mini convertible. Jessica helped me pick out the Mini that had all the options I wanted. Her courteous, friendly and professional demeanor sealed the deal for me. At no time did I feell pressured into the purchase. On a quiet Sunday afternoon, between Jessica and Manny the Sales Manager, I walked into Inskip Mini traded in a Mini Hatch for a Mini Convertible in under two hours. I loved the '07 Mini. However, I am thrilled with the new '10 Mini Convertible. I recommend Inskip Mini to anybody looking to purchase a Mini and no matter which one he or she may buy, your experience will be an awesome one, really. More