
MINI of Warwick
Warwick, RI
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Donna was always very helpful, but never pushy or overbearing. She always did what she said she would do i.e. verify any information that she was unsure of. The dealership was always professional and overbearing. She always did what she said she would do i.e. verify any information that she was unsure of. The dealership was always professional and polite. By far my interactions with Donna were the best I have ever experienced at any dealership I have been to either as a customer or as a tag-a-long. More
My wife and I purchased a MINI from INSKIP MINI in Warwick Rhode Island. The type of service the entire staff offered us was out of this world. The salesman was never pushy like most. Not only he work Warwick Rhode Island. The type of service the entire staff offered us was out of this world. The salesman was never pushy like most. Not only he worked hard at making a great deal for us but also made us feel like the deal was done before we even started going over the numbers. To make it even better, after we are all done with all of the signing of the paper work, Jessica takes us over to the car we've just purchased, ends up in the car with my wife and I and showed us all of the basic little gadgets that we would spent quite some time reading the owners manual to figure out. The entire experience was realy one to remember. Just as I thought this people have done all they should for a customer such as my self, Jessica fallows up about one year later, and I am stareing at my phone confused why would they be calling me, I answer the phone, Jessica's first words after introducing herself even though I didn't forget her were "how is your MINI doing?" and than tells me the reason for the phone call is to wish me happy birth day.I was so plesantly suprised and goes to show you it is obvious that just as thise people think they did enough for their customers, they do more. My wife and I love the MINI and will upgrade to newer versions as the years goes by and we will never even think twice about going else where. we thank you for an incredible experience and we will go back when the time comes. We can't thank enough. More
I recently moved from San Francisco and did not have a car while living out there so I needed one asap. I looked around at a number of makers and met a number of dealers- all of which were good when it ca car while living out there so I needed one asap. I looked around at a number of makers and met a number of dealers- all of which were good when it came to all the things that go with the car buying experience, except for agreeing on a price that I felt was a good deal. Upon walking in the door at Inskip for my appointment, I was greeted by both the general manager and a motoring advisor by name. The buying experience was personal, quick and thorough. They were expedient but personal, professional but easy going. I am living in Connecticut but will drive to Rhode Island for my next car and will recommend these guys to everyone. This is a different kind of car buying experience you can't appreciate until your in the midst of it and realize that there's no pressure, lots of knowledge and unmatched friendliness. Thanks Inskip! More
Jessica took the time neccessary on a very cold day to show be several vehicles. She has a thorough knowledge of the product and shared this knowledge with me. She is a professional in every aspect. show be several vehicles. She has a thorough knowledge of the product and shared this knowledge with me. She is a professional in every aspect. The dealership was very well set up with displays of accessories and MINI lterature and catalogs. More
Given unforeseen circumstances, I needed to buy a car in Rhode Island from my home in New York. Donna could not have been more helpful and accommodating. She took care of everything, was in frequent conta Rhode Island from my home in New York. Donna could not have been more helpful and accommodating. She took care of everything, was in frequent contact, and even stayed late in the evening to make the sale due to my travel schedule. Manny even stepped in to help with paperwork! I could not be happier with my experience. I wish this dealer were closer to home so I could use them for my service, too! More
This was my very first car buying experience, and I was very overwhelmed and stressed out about it. I was not familiar at all with the whole process, and it was a big step getting rid of my old car and tak very overwhelmed and stressed out about it. I was not familiar at all with the whole process, and it was a big step getting rid of my old car and taking on a new payment. When I met Donna she immediately picked up on all this and made things alot smoother. She took time to explain every detail of the process so I would understand it, and showed me the car inside and out to make sure I was comfortable with everything. She was easy to speak to, and had a great attitude the entire time even though I was very difficult to deal with. She even called the next day to make sure I was happy with everything. I'd recommend anyone I know to her, and hopefully I will pass more business on to her. Upon my return I would only want to deal with her, and plan to in the future. P.S. The finance guy, Bill, also was amazing. His attitude and confidence towards the entire process really helped as going through all that paperwork can be very stressful. More
I was very happy with the service I had at Inskip Mini. Jessica was very helpful from the first day I spoke to her on the phone to today when I bought my New mini cooper. She is very friendly and I think s Jessica was very helpful from the first day I spoke to her on the phone to today when I bought my New mini cooper. She is very friendly and I think she is a great asset to your company. I would do business with her and Inskip mini. I am very happy and I love my new Cooper. More
I have bought many cars and dealt with many dealerships I have bought many cars and dealt with many dealerships in my time. I would rate my experience with Inskip Mini as the the most positive I have ever I have bought many cars and dealt with many dealerships in my time. I would rate my experience with Inskip Mini as the the most positive I have ever had. The staff was very professional and extremely friendly. I was in and out with my new to me Mini in under three hours. Jessica was very instrumental in making sure the process was smooth and steady. She did a great job explaining all the features of the car. If you go to buy a Mini at Inskip, ask for Jessica. I highly recommend this dealership. More
This was the best car buying experience I have ever had. Beginning with Jessica, all the people I worked with were professional, friendly and courteous. I would highly recommend this dealership and would no Beginning with Jessica, all the people I worked with were professional, friendly and courteous. I would highly recommend this dealership and would not hesitate to purchase another car from them. More
From start to finish the the Mini team was nothing but From start to finish the the Mini team was nothing but professional and very accommodating. Mario, Donna and Manny answered all our questions in a v From start to finish the the Mini team was nothing but professional and very accommodating. Mario, Donna and Manny answered all our questions in a very relaxing atmosphere. They allowed us to take our time, make informed decisions, and walk out of the dealership in under 4 hours (test drive to keys in hand) with our new Mini. I was amazed how easy they made it for us! There were no high-pressure sales techniques! There was no "Let me go check with my mysterious manager behind the glass to see if I can offer that" routine. When is came down to haggling for a price the Mini team did something unique: Donna, the sales person, Manny, the GM, and my wife and I sat in the same room to review the numbers. Easy! BTW - the car is fantastic too. More