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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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July 11, 2023

Allen was able to get me in and take care of the problem in no time. He was able to take care of the problem with no delay. More

by doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolecut
Jul 13, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 10, 2023

Not a long wait -good customer service and treated with respect and like the review of car service by tec. More

by winonaadixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mamager
Jul 11, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 05, 2023

Allan Rolocut cares about his customers and works hard to explain options and save the customer money. Always a pleasure to work with him. More

by my78ranchero
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allan Rolocut
Jul 05, 2023 -

my78ranchero responded

Allan Rolocut cares about his customers and works hard to explain options and save customer money Always a pleasure to work with him.

Jul 06, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 04, 2023

Wayne and his team were very courteous and professional. The video they provided summarizing the condition of my car is also helpful. They offer fair and upfront pricing. More

by Phil R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Jul 05, 2023 -

MINI of Towson responded

Hi Phil, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Towson! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2023

I was on a trip and needed help. When I called, they had the parts available and they were also able to quickly schedule me for service. Wayne was professional and very helpful. Th More

by mrs.smeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Jul 05, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 02, 2023

Exceptional service as usual! !! Always exceed expectations. Allen is TOP NOTCH appreciate all he does. More

by cmw6812
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 04, 2023 -

MINI of Towson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

My very first experience with a Mini Cooper dealer and to say the least I was impressed. The courtesy extended to me and the care that was given to my visit was amazing. They listened to my needs and deliver More

by tim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki
Jul 03, 2023 -

MINI of Towson responded

Hi Tim, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 27, 2023

All of the staff was friendly and helpful with my service. I am really satisfied with their work. More

by sophiecorless
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne
Jun 29, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 27, 2023

They sold me my car and I brought it in for it's first oil change. Easy enough to schedule an appointment online, albeit a little slower than Jiffy Lube. More

by jlmyers11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Noname
Jun 29, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 26, 2023

this was my very first mini service since my 2023 cooper S purchase 11 months ago. everything was great - multi point inspection; tires, brakes and battery check; engine oil change; a telematics update; and More

by mlors
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne, Matt
Jun 28, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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