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MINI of Towson - Service Center

Towson, MD

4.8
1,072 Reviews

1,072 Reviews of MINI of Towson - Service Center

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December 02, 2018

Thanks to Alan Rolocut Alan Rolocut always takes the best care of me and my Minis. He is always willing to answer my numerous questions. Gives me good advice. More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 03, 2018 -

MINI of Towson responded

Hi Connie, We appreciate your review and your loyalty. Thank you for entrusting your MINIs to us and we look forward to continuing to provide outstanding service to you.

November 30, 2018

Thank you Mr. Rolocut! Thank you for being helpful and courteous, and explaining step by step. I appreciate your extra ordinary, Mr. Rolocut!! Thank you so much again. Ha More

by Ssang321!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron, Jess Wildasin
Dec 05, 2018 -

MINI of Towson responded

Thank you for your awesome feedback! We're always here to answer any service questions you may have. Thanks for the kind words about Allen. He is truly awesome!

November 29, 2018

Excellent Customer Service And work Thank you to Alan Rolocut and the service technicians at Mini of Baltimore. The quality of work (to include the time needed) is always spot on. Eve More

by Kjmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 29, 2018 -

MINI of Towson responded

Thank you for taking the time to share with us and thank you for choosing us for your service needs! If you ever need anything else in the future, please feel free to reach out to us.

November 29, 2018

Great Service I have been coming to Mini for years and have always had marvelous service. For the past 6 times I have been working with Allen Rolocut and he has alw More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 12, 2018 -

MINI of Towson responded

Thank you so much for taking the time to review MINI of Baltimore and Allen in particular. We couldn't be happier to hear that you've continued to trust us with your MINI. We'll always be here for you! Thanks for the great review!

November 29, 2018

Yoni is the best. I have been taking my Minis to Yoni Baron for years, and even though getting your car serviced is usually a hassle, Yoni always makes sure it's painle More

by amandadigion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Dec 05, 2018 -

MINI of Towson responded

Thank you for taking the time to post your review. Your feedback goes a long way with us and we're glad you've been so happy with Yoni and our service department. We hope to see you when your MINI is ready for its next service!

November 29, 2018

The absolute best customer service! Client sensitive. Service of auto was prompt and timely. Getting the auto serviced at Mini of Baltimore is an absolute pleasant experience. Thanks Yon More

by nateb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Dec 05, 2018 -

MINI of Towson responded

Hi Nate. Thanks so much for your review. We are so happy to have Yoni on our team...he's truly an asset! We value your business and we're so happy you're a MINI of Baltimore customer!

November 29, 2018

Alan Rolocut, Service Manager - The Best! Alan Rolocut, Service Manager at Mini of Towson is without a doubt a breath of fresh air. He is professional, courteous, understanding, responsive an More

by Lois Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 05, 2018 -

MINI of Towson responded

Hi Lois, We really appreciate the time you took to review us on DealerRater. We're glad you have been enjoying the fantastic service Allen provides. He's certainly an asset to our team. Thank you for investing your trust in MINI of Baltimore for your service needs.

November 28, 2018

Top Servuce I bought my Mini at Mini of Baltimore because it had a larger inventory. Even though Annapolis is closer to me I always drive the extra miles to go b More

by BB24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 28, 2018 -

MINI of Towson responded

Good morning and thank you for taking the time to review our dealership. We're thrilled that you drove the extra miles to see us and glad you always get exceptional service from Allen! Thank you for being an awesome MINI client!

November 28, 2018

Allen Rolocut is the BEST! Allen in service is so smart about the Mini! I would buy another Mini because of Allen Rolocut Allen is not only so smart he is kind and extremely pro More

by Healthonthemove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Nov 28, 2018 -

MINI of Towson responded

Thank you so much for your kind words. We're so glad that Allen could provide you with top notch service. We pride ourselves on professionalism and we're glad you received just that. Have a great day!

November 28, 2018

Excellent Service Thanks MiNi service! They tried their best to help and always smile on face. They provide professional and effective service. My advisor Allen is also More

by xiya_wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 05, 2018 -

MINI of Towson responded

We are so happy to see your review! Thank you for taking the time to post your kind words. We're here for you when you need service! Count on us!

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