MINI of Towson - Service Center

Very helpful Allen was my service advisor. As always he was very helpful and explained what service was needed and kept me informed. The service was performed in a Allen was my service advisor. As always he was very helpful and explained what service was needed and kept me informed. The service was performed in a timely manner and I’m very happy with my vehicle. More

Excellent Customer Service Turned upo without an appointment and left 10minutes later in a loaner vehicle. Mini was fixed within 24hrs, whilst Allen kept me updated throughout. Turned upo without an appointment and left 10minutes later in a loaner vehicle. Mini was fixed within 24hrs, whilst Allen kept me updated throughout. It's this excellent continued customer service that makes me ponder on purchasing a new vehicle. More

Professional and helpful Yoni helped me with the service appointment and he is very professional and super helpful. He clearly explained what needs to be done and patiently an Yoni helped me with the service appointment and he is very professional and super helpful. He clearly explained what needs to be done and patiently answered all my questions. He estimated the time it would take and they finished ahead of schedule. Had a good experience. More

The Best of the Best! Recently went in because my tire kept deflating. Not only did they fix my tire for minimal cost but also recommended that I had my air filter and oil Recently went in because my tire kept deflating. Not only did they fix my tire for minimal cost but also recommended that I had my air filter and oil changed since I no longer live close to the dealership, but refuse to go to a different one. When I called about the issue Yoni helped me figure out if I could make it until the weekend, so I wouldn't have to take time off to come in. This service center care about more than just the cars. Always a great experience. More

Great Service Recently Gad my brakes done at Mini of Towson. Great service from start to finish. Easy to schedule an appointment via their online system. Was greete Recently Gad my brakes done at Mini of Towson. Great service from start to finish. Easy to schedule an appointment via their online system. Was greeted by Yoni upon my arrival and he kept me up to date throughout the whole process. They didn’t have the parts needed to complete my brakes within a day so they provided a loaner at no cost to me. Not only that, but they let me choose the car! Not many places would provide a loaner let alone let you choose the kind of loaner you got. I highly recommend Mini of Towson’s service center. I would use them again in a heartbeat. More

Excellent On several occasions Allen Rolocut has facilitated the service of two of our cars. I couldn’t be more satisfied! He is definitely a keeper. On several occasions Allen Rolocut has facilitated the service of two of our cars. I couldn’t be more satisfied! He is definitely a keeper. More

Top-Notch Service Always a great experience. Employees are friendly, efficient and professional. I am always kept informed about the work scheduled and costs. And ther Always a great experience. Employees are friendly, efficient and professional. I am always kept informed about the work scheduled and costs. And there are great snacks in the waiting area. More

Best Service Manager EVER I recently had an unexpected service issue with my Mini. As always, Yoni partnered with me to get all the necessary work completed, kept me informed I recently had an unexpected service issue with my Mini. As always, Yoni partnered with me to get all the necessary work completed, kept me informed and explained exactly what work was done and why. More

Professional & Knowledgeable Service – Trustworthy ! Professional & Knowledgeable Service – My Cooper’s Trustworthy Best Friends - Mini of Baltimore !!!!! I am constantly tweaking my 2009 Mini Cooper Clu Professional & Knowledgeable Service – My Cooper’s Trustworthy Best Friends - Mini of Baltimore !!!!! I am constantly tweaking my 2009 Mini Cooper Clubman S trying is get every ounce of horse power and the up-most efficiency from my Cooper. I've relied on Allen's knowledge to help allow me make the right decision as I improve the overall performance. I just replaced my clutch assembly and up-graded to the JCW clutch assembly instead of the standard O&M clutch or any aftermarket high performance clutch. With Allen's experience and advice with Mini Coopers, I couldn't go wrong, I made the decision, performed market research and had Mini of Baltimore install the JCW clutch assembly and what a difference it made driving my cooper. I enjoy working and talking with Allen and to the technicians at Mini of Baltimore about my Cooper - I've always have had a excellent experience and Allen is always very knowledgeable and professional ! People like Allen, make Mini Service Center number #1 in the Nation. More

Professional, knowledgeable, friendly. Service Manager, Alan R is the BEST! Knowledgeable, friendly, informative and rates #1 in customer service. Keeps you informed throughout the entire Service Manager, Alan R is the BEST! Knowledgeable, friendly, informative and rates #1 in customer service. Keeps you informed throughout the entire process. Fabulous is all I can say about Alan and Mini of Towson. I would recommend this Dealer to one and all! More