MINI of Towson - Service Center

Customer service feedback The service was excellent! Allen, the service manager was attentive to details and kept me abreast as they worked on the car! Service Dept did a great The service was excellent! Allen, the service manager was attentive to details and kept me abreast as they worked on the car! Service Dept did a great job! More

Long time satisfied mini customer! Most people feel reluctant taking their cars to the dealer for service and repairs;however, I am a long time customer with this mini service departmen Most people feel reluctant taking their cars to the dealer for service and repairs;however, I am a long time customer with this mini service department and would recommend them to others. Yoni is courteous, professional, and demonstrates excellent customer service! JR More

Yoni Baron has s the best! Best customer service ever! My 2011 mini purrs like a kitten and runs like new! Thanks for taking care and listening to my concerns! My only negati Best customer service ever! My 2011 mini purrs like a kitten and runs like new! Thanks for taking care and listening to my concerns! My only negative feedback is that they didn’t vacuum behind the rear seats! But I can overlook the oversight this time! More

Fast, friendly, & knowledgeable The whole experience at this dealership and with everyone that works there was exceptional. Super friendly, super helpful, and completely accommodatin The whole experience at this dealership and with everyone that works there was exceptional. Super friendly, super helpful, and completely accommodating. I can't recommend enough whether you are interested in sales or service. Five stars More

Yoni Baron The absolute best service department I have ever had dealings with. Every experience has been positive and easy for me. The service department is more The absolute best service department I have ever had dealings with. Every experience has been positive and easy for me. The service department is more important to me than the actual car purchase. Because of people like Yoni and Allen, I have been a repeat customer at Mini of Baltimore County.. More

They deliver premium customer service that never disappoints I would recommend this dealership. They're both very welcoming and professional. I've had my R56 cooper serviced at the MINI of Baltimore location I would recommend this dealership. They're both very welcoming and professional. I've had my R56 cooper serviced at the MINI of Baltimore location for some years now after switching from the other Maryland locations. I have definitely been pleased with their customer service, speed, accuracy, and frankly transparency that I've received. My car has had it's fair share of repairs and maintenance completed and each time my Service Advisor - Yoni Baron - has always assured me with his professional guidance for the typical if/when scenarios for maintenance and repairs. I will continue to use their services until my cooper reaches retirement. More

Very pleased with service I like taking my car to Yoni for service at Baltimore County MINI. I trust his knowledge of everything MINI. He has great attention to detail and I like taking my car to Yoni for service at Baltimore County MINI. I trust his knowledge of everything MINI. He has great attention to detail and is very personable. I feel confident that he has my best interest in mind. More

great service I had my car brought to this dealership after requiring repairs. Yoni was great at making things as hassle-free as possible and was very responsive. I had my car brought to this dealership after requiring repairs. Yoni was great at making things as hassle-free as possible and was very responsive. Things were also spelled out clearly so I knew what I was in for. Overall, I've always had a good experience with this dealership! More

No hassle I was able to schedule service on-line for a date and time that worked for me. My service advisor met me as I pulled in, and got me checked in quickly I was able to schedule service on-line for a date and time that worked for me. My service advisor met me as I pulled in, and got me checked in quickly. I waited while the service was done, and found the waiting area to be very comfortable. The final cost was exactly what I’d been told it would be. More

Great Experience Great customer service and very friendly! Only second time taking my mini there but it will not be the last. Yoni is very professional and a pleasu Great customer service and very friendly! Only second time taking my mini there but it will not be the last. Yoni is very professional and a pleasure to work with....Highly Recommended. More