MINI of Towson - Service Center

I have never left Mini of Towson disappointed. Allen is a wonderful service representative and since I joined the Mini family in May 2023 I have felt very much so included and cared for. Allen is a wonderful service representative and since I joined the Mini family in May 2023 I have felt very much so included and cared for. More

Allen and the team are GREAT! Always get me in and out and they’re the nicest folks around. Always get me in and out and they’re the nicest folks around. More

Ease of scheduling appointment was very accommodating. Allen kept me informed of progress and cost. He is always very pleasant and helpful for whatever the situation. Service department's advice is straig Allen kept me informed of progress and cost. He is always very pleasant and helpful for whatever the situation. Service department's advice is straightforward and comprehensive. As a customer for almost 10 years, I trust and rely on them completely. More

Friendly, professional, and knowledgeable service for my car; the staff at Towson Mini are simply the best! car; the staff at Towson Mini are simply the best! More

The service department team is first rate. The agents are consistently attentive, polite, and customer oriented at the highest levels The agents are consistently attentive, polite, and customer oriented at the highest levels More

Great communication all during my time waiting. Excellent overview of work performed, with video, and of future service needs. Excellent overview of work performed, with video, and of future service needs. More

Responsive service team. They are willing to explain in detail what service you need and why, and what service can be delayed. They are always looking for promotions that wi They are willing to explain in detail what service you need and why, and what service can be delayed. They are always looking for promotions that will discount the cost to the customer. More

Allen Rolocut at MNI of Towson makes getting my MINI serviced a great experience. I drive a 2006 MINI Cooper and he always helps me determine what services the car needs to stay in excellent driving co serviced a great experience. I drive a 2006 MINI Cooper and he always helps me determine what services the car needs to stay in excellent driving condition. While the vehicle is being serviced, Allen keeps me updated on the status of the work and estimated time it will take for my car to be finished. I know that when I bring my MINI into Allen, I will always get honest service and I will drive away happy. More

I love the attention and service that my advisor, Allen Rolocut, and mechanic, Jeff Wright, consistently provide. They're the best and I can't imagine having my MINI taken care of anywhere else. Rolocut, and mechanic, Jeff Wright, consistently provide. They're the best and I can't imagine having my MINI taken care of anywhere else. More