MINI of Towson - Service Center

They take care of problems and are efficient in responding.. I am told of issues with my car , the most urgent down to what can wait. I don’t feel taken advantage of , this is important to me. responding.. I am told of issues with my car , the most urgent down to what can wait. I don’t feel taken advantage of , this is important to me. More

Wayne and the service techs at Mini of Towson, had my 2011 Mini clubman with 82,400 mi. running like new. This was a warrenty service and the techs located any issues and repaired all quicky. Wayne kept 2011 Mini clubman with 82,400 mi. running like new. This was a warrenty service and the techs located any issues and repaired all quicky. Wayne kept me updated on all the work needed and any that was incidental. My Mini was repaired right and I can't believe how great it runs now. It's like a different car . I am totally impressed with the customer and repair services. I had taken my Mini to other techs in the past and allot of what I needed was just overlooked or they just didn't want to fix it. Thank my lucky stars that I took my Mini to Mini of Towson this time . It needed allot of love and Mini of Towson delivered From this day forward, I will only have my Mini serviced here. It might cost a bit more, but the quality, care and service you get in return is worth every last penny Thanks Wayne and the service team My Mini now seems like a totally different car. I don't ever remember it running this well in the 4 years I've owned it and I really missed out by not bringing my Mini to Mini of Towson for other repair I has done at a non Mini shop Thank you all Mini is an experience, every thing else is just a 🚗 car More

Always Excellent customer service given by Allen when ever I arrive. Also he is very knowledgeable and moves quickly. ever I arrive. Also he is very knowledgeable and moves quickly. More

I have never left Mini of Towson disappointed. Allen is a wonderful service representative and since I joined the Mini family in May 2023 I have felt very much so included and cared for. Allen is a wonderful service representative and since I joined the Mini family in May 2023 I have felt very much so included and cared for. More

Allen and the team are GREAT! Always get me in and out and they’re the nicest folks around. Always get me in and out and they’re the nicest folks around. More

Ease of scheduling appointment was very accommodating. Allen kept me informed of progress and cost. He is always very pleasant and helpful for whatever the situation. Service department's advice is straig Allen kept me informed of progress and cost. He is always very pleasant and helpful for whatever the situation. Service department's advice is straightforward and comprehensive. As a customer for almost 10 years, I trust and rely on them completely. More

Friendly, professional, and knowledgeable service for my car; the staff at Towson Mini are simply the best! car; the staff at Towson Mini are simply the best! More

The service department team is first rate. The agents are consistently attentive, polite, and customer oriented at the highest levels The agents are consistently attentive, polite, and customer oriented at the highest levels More

Great communication all during my time waiting. Excellent overview of work performed, with video, and of future service needs. Excellent overview of work performed, with video, and of future service needs. More

Responsive service team. They are willing to explain in detail what service you need and why, and what service can be delayed. They are always looking for promotions that wi They are willing to explain in detail what service you need and why, and what service can be delayed. They are always looking for promotions that will discount the cost to the customer. More