MINI of Towson - Service Center

A Pleasant Surprise We bought our 2013 MINI used from a Landrover/Jaguar dealership, so were unaware of the whole MINI service deal. When hubby realized we had a coolant We bought our 2013 MINI used from a Landrover/Jaguar dealership, so were unaware of the whole MINI service deal. When hubby realized we had a coolant leak I did some calling and found out that there was a week left on a prepaid maintenance plan from the original owners. I spoke to the original dealership and arranged towing through Roadside Assistance. I thought the car was going to Rockville for service; little did I know that MINI has a whole system and the car was taken to Towson (which is much closer) and the prepaid plan was good there too. Allen Rolocut called when the car arrived and I was a bit perplexed about why it was at Towson, but as soon as he explained everything it made total sense. So the repair was pricey, but getting in under the wire on the prepaid maintenance made the regular service feel like a win. Great experience overall. Thanks More

Best service around I’ve been a Mini owner for 10 yrs. Yoni and the entire team at Mini of Baltimore are the best. Exceptional service by far. I’ve been a Mini owner for 10 yrs. Yoni and the entire team at Mini of Baltimore are the best. Exceptional service by far. More

Friendly, helpful and go the extra mile! I came in because the yellow engine light was on and the car was operating at half capacity. Even though I did not have an appointment Allen was able I came in because the yellow engine light was on and the car was operating at half capacity. Even though I did not have an appointment Allen was able to help me immediately, got me a loaner car and kept me posted as to what was wrong and how long it would take to complete the job. I really appreciated the great service and communication! More

The correct choice! So after 25+ years in a Miata, I made the switch to a MINI. Loved it right off the starting line! Unfortunately I hit a nasty pothole and needed to r So after 25+ years in a Miata, I made the switch to a MINI. Loved it right off the starting line! Unfortunately I hit a nasty pothole and needed to replace a tire after only 5K miles. No worries, Allan R. In service was on it. Any dealership can sell me a car...but “service is king” for the rest of my ride. Right? The Towson MINI is a well run business keeping in touch with me through the process. I’m impressed. More

Service Fantastic service Staff!! Allen Rolocut is always caring in reference what I have to get done and how I should take care of my Mini!!! Very attentiv Fantastic service Staff!! Allen Rolocut is always caring in reference what I have to get done and how I should take care of my Mini!!! Very attentive. He is definitely A caring! I am very grateful to connect with Mini of Baltimore County !! Best, Alex More

first rate Although I have used other Mini Service centers due to temporary relocation; however, I keep return to Baltimore Mini Service center because they are Although I have used other Mini Service centers due to temporary relocation; however, I keep return to Baltimore Mini Service center because they are first rate.n Allen Rolocut and Yoni Baron have always made me feel relaxed in seeing to my concerns and always go the extra mile in getting my vehicle completed as promised. More

Outstanding Service and Service Advisors I have nothing but great things to say about my experience with Mini of Baltimore County's service group. The quality of work has been outstanding. I have nothing but great things to say about my experience with Mini of Baltimore County's service group. The quality of work has been outstanding. More importantly, Alan Rolocut and his colleague, Yoni Baron, are knowledgeable, helpful, and a pleasure to work with. More

Alan is awesome! I always receive excellent service and customer support at Mini Baltimore. Alan Rolocut is always knowledgeable, friendly and super helpful! I really I always receive excellent service and customer support at Mini Baltimore. Alan Rolocut is always knowledgeable, friendly and super helpful! I really like how he makes sure I understand what’s going on with my car service. More

As always the service is excellent. As always the service is excellent, everyone is very friendly and Yoni is always on top of everything. The car is always done when promised and is alw As always the service is excellent, everyone is very friendly and Yoni is always on top of everything. The car is always done when promised and is always done right. More

Excellent service... I had to get my A/C checked out. Unfortunately it took overnight to complete. It was wonderful to receive a loaner MINI to ease my stress. It worke I had to get my A/C checked out. Unfortunately it took overnight to complete. It was wonderful to receive a loaner MINI to ease my stress. It worked out perfectly. My service advisor Yoni Baron was always able to meet my concerns and answer all my questions. An amazing service advisor! Everyone was so pleasant to deal with. More