MINI of Towson - Service Center

No "mini" review for MINI Allen Rolocut & Yoni Baron are my guys. Anytime I need service, they provide with a smile, positive attitude, and extreme pleasantness, whether in pe Allen Rolocut & Yoni Baron are my guys. Anytime I need service, they provide with a smile, positive attitude, and extreme pleasantness, whether in person or by phone. Currently, I am driving my third MINI in a row. Think I love this brand? You bet! But I also love everything else that comes with it, including my service guys. More

Making car service a pleasant experience Having to take your car for service is seldom a fun day. But, with Allen Rolocut as your service advisor, it’s a stress-free experience. Having a cle Having to take your car for service is seldom a fun day. But, with Allen Rolocut as your service advisor, it’s a stress-free experience. Having a clean, comfortable waiting area and a friendly, helpful staff is a big bonus as well. I can’t imagine having my Mini serviced anywhere else! More

Yearly service Alan was a pleasure to deal with. Service was performed in a very professional manner. While waiting for a part a loaner was provided at no charge Alan was a pleasure to deal with. Service was performed in a very professional manner. While waiting for a part a loaner was provided at no charge More

Exceptional Mini Service I purchased my second Mini Cooper from the Baltimore dealership in 2016 from Jeff Testerman, I have been servicing my 1st mini with Yoni since 2014. Y I purchased my second Mini Cooper from the Baltimore dealership in 2016 from Jeff Testerman, I have been servicing my 1st mini with Yoni since 2014. Yoni always goes beyond expectation and is so very helpful. Yoni has always gone the extra mile to make sure I am aware of any and all details on service, have all of the resources I need to make my visits as productive and painless as possible, and even makes sure I can use an office to continue to work remotely while I wait on the service. Yoni is exceptional and the entire Mini of Baltimore staff are the best people I have worked with in years. If I could afford a 3rd mini I would only buy from Mini of Baltimore. More

New Mini Cooper I purchased my second Mini Cooper from the Baltimore dealership this year. I recently had a problem with the air conditioning. Yoni was able to secure I purchased my second Mini Cooper from the Baltimore dealership this year. I recently had a problem with the air conditioning. Yoni was able to secure an appointment, a loaner car and very friendly service quickly. He kept me updated on the status of my repair and had everything fixed in a short time. His customer service was outstanding. Thank you!! More

Customer care Yoni knows his product well and is very professional in relating the service requirements and issues to his customers. My car service was carried out Yoni knows his product well and is very professional in relating the service requirements and issues to his customers. My car service was carried out on time and finished when promised. More

Excellence in service! I am on my second MINI now these 12 years, and Yoni and Allen have always been absolutely topnotch in every endeavor. In recent visits, Yoni has gon I am on my second MINI now these 12 years, and Yoni and Allen have always been absolutely topnotch in every endeavor. In recent visits, Yoni has gone the extra mile to make sure I am aware of any and all details on service, have all of the resources I need to make my visits as productive and painless as possible, and works hard to ensure that if there is any way to help, he will find and implement it. I couldn't ask for a better handler! More

They put the "service" in customer service Unllike many other businesses today, courtesy, manners, service and a sense of humor is not forgotten at MINI of Baltimore County. Yoni and Allen are Unllike many other businesses today, courtesy, manners, service and a sense of humor is not forgotten at MINI of Baltimore County. Yoni and Allen are beyond expectation and so very helpful. Yoni has also been helpful in making sure we get an honest evaluation of any new vehicle purchase. Thanks so much! More

Service with a Smile Well had my 2013 Cooper in for some standard service. Thankfully the team at Mini of Baltimore does a thorough inspection. They found a leaking gaske Well had my 2013 Cooper in for some standard service. Thankfully the team at Mini of Baltimore does a thorough inspection. They found a leaking gasket and strut mounts that were worn out. Hmm I thought I heard a “clunking” noise. Yoni Baron kept me informed and worked with the extended warranty company to get much of the repair worked cover at no expense. This is a dealership I enjoy going to! Mick More

All of the positive reviews are telling the truth Yoni and Allen have helped me on two separate occasions recently regarding my MINI's service. Allen was helpful in scheduling a last minute oil chang Yoni and Allen have helped me on two separate occasions recently regarding my MINI's service. Allen was helpful in scheduling a last minute oil change and took care of my transportation to and from work, being the only service advisor in the dealership that day. Yoni is my go-to Service Advisor and was able to put me in a loaner the same day that my MINI's battery died.. He gave me advice as to what might have went wrong, which ended being the malfunctioning part that originally killed the battery. These two should always be the first people you call for your MINI's service, simply the best. More