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MINI of Towson - Service Center

Towson, MD

4.8
1,073 Reviews

1,073 Reviews of MINI of Towson - Service Center

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September 20, 2019

Above and beyond expectations! Jonathan (Yoni) Baron and his service team were outstanding in, not only diagnosing the electrical and computer communication issues with my 2009 Min More

by Matthew Bynum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Hi Matthew! Thanks for taking the time to review your experience working with Yoni. We are so glad he went above and beyond for you. Thank you for choosing MINI of Baltimore.

September 20, 2019

Mini Baltimore Needed warranty maintenance done before vacation. Received appointment right away and service was prompt. Staff excellent. I was highly pleased with t More

by Bob Kean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thanks, Bob! We're glad we could get you in for an appointment so quickly. We appreciate your fantastic feedback!

September 20, 2019

Fantastic Service!! Amazing and astounding service! And wonderful staff!! Nice and quiet sitting area with healthy drinks and snack snacks!! And I am in love with all More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Cohen, Jeff Testerman, Allen Rolocut, Yoni Baron, Eric Bentz, Patrick Dehaven, Lori Connolly
Sep 30, 2019 -

MINI of Towson responded

Thank you!! We're glad we can provide you with exceptional service (and snacks)! That's our commitment to you! Thanks for choosing MINI of Baltimore!

September 20, 2019

The Best in the business Just purchased a 2009 Mini Cooper from a private seller and came to get it serviced from start to finish I received nothing but the best customer serv More

by Goodbrother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thank you for sharing your feedback! You'll always get A+ service from MINI of Baltimore!

September 20, 2019

No "mini" review for MINI Allen Rolocut & Yoni Baron are my guys. Anytime I need service, they provide with a smile, positive attitude, and extreme pleasantness, whether in pe More

by sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

We love that you love MINI! Thank you for your continued loyalty to the MINI brand and to our service department! :)

September 20, 2019

Making car service a pleasant experience Having to take your car for service is seldom a fun day. But, with Allen Rolocut as your service advisor, it’s a stress-free experience. Having a cle More

by Keelrocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Sep 30, 2019 -

MINI of Towson responded

Aww, thank you! We're glad Allen could make servicing your MINI fun! We'll always be here to make those services just a little more enjoyable. Thanks for choosing MINI of Baltimore!

September 20, 2019

Yearly service Alan was a pleasure to deal with. Service was performed in a very professional manner. While waiting for a part a loaner was provided at no charge More

by Jbiancolli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Sep 30, 2019 -

MINI of Towson responded

Thanks for the great feedback! It was a pleasure being able to service your MINI!

September 19, 2019

Exceptional Mini Service I purchased my second Mini Cooper from the Baltimore dealership in 2016 from Jeff Testerman, I have been servicing my 1st mini with Yoni since 2014. Y More

by Danyell40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thank you for continuing to choose MINI of Baltimore for your service needs. We're glad that we have been able to assist you with service and sales over the years.

September 18, 2019

New Mini Cooper I purchased my second Mini Cooper from the Baltimore dealership this year. I recently had a problem with the air conditioning. Yoni was able to secure More

by JolynnRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

We love that you have not one, but two MINI's from our dealership! We're sure you enjoy driving both! Thank you for the kind feedback!

September 17, 2019

Customer care Yoni knows his product well and is very professional in relating the service requirements and issues to his customers. My car service was carried out More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thank you for reviewing Yoni, Robin! We're glad to read about your great service experience.

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