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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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September 23, 2019

Fantastic service again Yoni was great to deal with again. He was attentive to my experience from the time I called, throughout the repair, to pickup. I have dealt with Yoni More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thanks so much for sharing your experience. It's great hearing from happy customers like yourself. Thanks for choosing MINI of Baltimore!

September 22, 2019

Allen Rolocut is a great service technician. Allen is courteous and knowledgeable about the Mini's and friendly. Very customer orientated. He is one of the reasons we keep coming back. Great More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Sep 30, 2019 -

MINI of Towson responded

Hi Len! Thank you for the feedback! We're glad that Allen has been able to keep you as a long time customer! We truly appreciate you continuing to choose us for service!

September 22, 2019

Always there when I need them I recently took my car in for service and as usual, Allen Rolocut, took care of everything perfectly. I always want to be prepared for my visits so I More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Sep 30, 2019 -

MINI of Towson responded

Hi Michelle! Thanks for the fantastic feedback! We love hearing such great service stories!! We appreciate you choosing MINI of Baltimore!

September 21, 2019

Excellent service and advise Jonathan Baron (Yoni) has been a pleasure to work with over the past year that we have owned our Countryman. We receive prompt professional attention More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thank you, Pete! We love hearing feedback like yours. We're glad Yoni has been able to offer your such exceptional service!

September 20, 2019

So THIS is what dealer Service is supposed to look like! Had an entirely effective experience with the Mini Baltimore Sevice Dept...diagnosing the engine light, discussing 3 problems, and choosing which prob More

by Mini BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Glad we could be of such great assistance! We appreciate you choosing MINI of Baltimore for your service needs!

September 20, 2019

Great service on a wonderful car! Jonathan (Yoni) Baron has provided yet another great service! Yoni has such a fantastic helpful personality and always aims to please! See you next More

by El Capitan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thank you for sharing your service visit with the DealerRater community. We're so happy to have you part of our family!

September 20, 2019

Above and beyond expectations! Jonathan (Yoni) Baron and his service team were outstanding in, not only diagnosing the electrical and computer communication issues with my 2009 Min More

by Matthew Bynum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Hi Matthew! Thanks for taking the time to review your experience working with Yoni. We are so glad he went above and beyond for you. Thank you for choosing MINI of Baltimore.

September 20, 2019

Mini Baltimore Needed warranty maintenance done before vacation. Received appointment right away and service was prompt. Staff excellent. I was highly pleased with t More

by Bob Kean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thanks, Bob! We're glad we could get you in for an appointment so quickly. We appreciate your fantastic feedback!

September 20, 2019

Fantastic Service!! Amazing and astounding service! And wonderful staff!! Nice and quiet sitting area with healthy drinks and snack snacks!! And I am in love with all More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Cohen, Jeff Testerman, Allen Rolocut, Yoni Baron, Eric Bentz, Patrick Dehaven, Lori Connolly
Sep 30, 2019 -

MINI of Towson responded

Thank you!! We're glad we can provide you with exceptional service (and snacks)! That's our commitment to you! Thanks for choosing MINI of Baltimore!

September 20, 2019

The Best in the business Just purchased a 2009 Mini Cooper from a private seller and came to get it serviced from start to finish I received nothing but the best customer serv More

by Goodbrother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thank you for sharing your feedback! You'll always get A+ service from MINI of Baltimore!

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