MINI of Towson - Service Center

Best service I have ever experienced The service manager Allen Rolocut was excellent, and provided the best service I have ever experienced. The technician overcame many obstacles to ser The service manager Allen Rolocut was excellent, and provided the best service I have ever experienced. The technician overcame many obstacles to service my older Mini, and had to adapt new parts to the old cpu. The dealership provided a new loaner for 28 days due to the parts from overseas and held in customs. All in all a great experience, and everything works! Harrison More

MINI of Baltimore is fantastic! Top notch service! Allen Rolocut is a consummate professional and strives to make my visits as pleasant and hassle free as possible. The entire staf Top notch service! Allen Rolocut is a consummate professional and strives to make my visits as pleasant and hassle free as possible. The entire staff is always friendly and courteous. Really great team. More

Gives 5 Stars All that needs to be said is, "I keep coming back". We are indeed a family. This is my second Mini and I wouldn't take "him" any place else. tbris All that needs to be said is, "I keep coming back". We are indeed a family. This is my second Mini and I wouldn't take "him" any place else. tbriscoe... More

Perfect service again I brought my Mini in for regular service last week. Allen Rolocut was professional and kind as always. As a female I appreciate that Allen truly lis I brought my Mini in for regular service last week. Allen Rolocut was professional and kind as always. As a female I appreciate that Allen truly listens to my questions and concerns. I hope to be a customer for many years due to the great service by everyone at Mini of Baltimore Sharon Crisler More

Fantastic service again Yoni was great to deal with again. He was attentive to my experience from the time I called, throughout the repair, to pickup. I have dealt with Yoni Yoni was great to deal with again. He was attentive to my experience from the time I called, throughout the repair, to pickup. I have dealt with Yoni several times and will certainly be using Mini of Baltimore again. More

Allen Rolocut is a great service technician. Allen is courteous and knowledgeable about the Mini's and friendly. Very customer orientated. He is one of the reasons we keep coming back. Great Allen is courteous and knowledgeable about the Mini's and friendly. Very customer orientated. He is one of the reasons we keep coming back. Great guy. More

Always there when I need them I recently took my car in for service and as usual, Allen Rolocut, took care of everything perfectly. I always want to be prepared for my visits so I I recently took my car in for service and as usual, Allen Rolocut, took care of everything perfectly. I always want to be prepared for my visits so I reached out to Allen prior to my appointment regarding any concerns I had with regard to my vehicle. Once again, my mind was put at ease when Allen immediately responded via email and then also addressed every detail once I arrived on site. I appreciate the top notch customer service that Allen and the rest of the team at Mini provide! Michelle More

Excellent service and advise Jonathan Baron (Yoni) has been a pleasure to work with over the past year that we have owned our Countryman. We receive prompt professional attention Jonathan Baron (Yoni) has been a pleasure to work with over the past year that we have owned our Countryman. We receive prompt professional attention and simply feel we are with a person who knows the product and shares that knowledge with clarity. Pete More

So THIS is what dealer Service is supposed to look like! Had an entirely effective experience with the Mini Baltimore Sevice Dept...diagnosing the engine light, discussing 3 problems, and choosing which prob Had an entirely effective experience with the Mini Baltimore Sevice Dept...diagnosing the engine light, discussing 3 problems, and choosing which problems needed addressed immediately. I must say there was high technical understanding and customer advocacy by Jonathan (Yoni) Baron. Thank you! More

Great service on a wonderful car! Jonathan (Yoni) Baron has provided yet another great service! Yoni has such a fantastic helpful personality and always aims to please! See you next Jonathan (Yoni) Baron has provided yet another great service! Yoni has such a fantastic helpful personality and always aims to please! See you next visit!! More