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MINI of Towson - Service Center
Towson, MD
1,069 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,069 Reviews of MINI of Towson - Service Center
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October 07, 2019
If I Could Give More Stars, I would! I’m currently on my 4th Mini lease, so you could safely say that I like the car!! But equal to my love for the car, is my love for this exceptional s I’m currently on my 4th Mini lease, so you could safely say that I like the car!! But equal to my love for the car, is my love for this exceptional service team! Honestly, it’s one of the main reasons I keep coming back every 3 years for my next lease. 😍 For most of my service calls, Yoni Baron has been my advisor. He handles everything with ease, expert knowledge, careful attention and always a smile and a friendly manner. He gets it-you don’t want to be in the service area waiting room, but you’re there. Yoni gives you updates and gets you back motoring in a timely fashion! Thanks 🙏 Yoni!! More
by pamacht
Employees Worked With
Yoni Baron
October 07, 2019
We drive over an hour to have our car serviced at Mini of Baltimore The first time we were there Yoni Barron made us feel so special. He takes a personal interest in us. Love Cooper! Baltimore The first time we were there Yoni Barron made us feel so special. He takes a personal interest in us. Love Cooper! More
by Dodo
Employees Worked With
Yoni Baron
October 07, 2019
Great Experience Yoni attentive, patient, courteous and thorough. I did not feel rushed at any point. The pricing was fair and the service was remarkable to the point Yoni attentive, patient, courteous and thorough. I did not feel rushed at any point. The pricing was fair and the service was remarkable to the point that I told my husband about it. More
by Mandy K.
Employees Worked With
Yoni Baron
September 27, 2019
Great Immediate service For years Allen Rollocut has taken care of my Mini needs. Yesterday I had a nail in my tire and went to see Allen late in the afternoon. Allen was a For years Allen Rollocut has taken care of my Mini needs. Yesterday I had a nail in my tire and went to see Allen late in the afternoon. Allen was able to arrange to have it repaired immediately. When I go to see Allen everything is taken care of and he has always given me excellent advice. More
by Connie
Employees Worked With
Allen Rolocut
September 24, 2019
Fantastic customer service! I have been a Mini customer for over 15 years and have received incredible service throughout this time. Not to mention I love my Mini! I have been a Mini customer for over 15 years and have received incredible service throughout this time. Not to mention I love my Mini! More
by Tstack
Employees Worked With
Allen Rolocut, Yoni Baron
September 24, 2019
Great service and trusted customer service I bring my wife's "baby" - a 2012 Mini Coupe in for servicing with great confidence. I know I can trust Allen Rollocut to identify and recommend the s I bring my wife's "baby" - a 2012 Mini Coupe in for servicing with great confidence. I know I can trust Allen Rollocut to identify and recommend the service needed. He does a great job describing what is needed and why. He also informs me of the maintenance that is coming due, allowing me to decide whether to defer it or have it handled while I am already there. More
by Bill
Employees Worked With
Allen Rolocut
September 23, 2019
Best service I have ever experienced The service manager Allen Rolocut was excellent, and provided the best service I have ever experienced. The technician overcame many obstacles to ser The service manager Allen Rolocut was excellent, and provided the best service I have ever experienced. The technician overcame many obstacles to service my older Mini, and had to adapt new parts to the old cpu. The dealership provided a new loaner for 28 days due to the parts from overseas and held in customs. All in all a great experience, and everything works! Harrison More
by harbin
Employees Worked With
Allen Rolocut
September 23, 2019
MINI of Baltimore is fantastic! Top notch service! Allen Rolocut is a consummate professional and strives to make my visits as pleasant and hassle free as possible. The entire staf Top notch service! Allen Rolocut is a consummate professional and strives to make my visits as pleasant and hassle free as possible. The entire staff is always friendly and courteous. Really great team. More
by boeph13
Employees Worked With
Allen Rolocut, Yoni Baron
September 23, 2019
Gives 5 Stars All that needs to be said is, "I keep coming back". We are indeed a family. This is my second Mini and I wouldn't take "him" any place else. tbris All that needs to be said is, "I keep coming back". We are indeed a family. This is my second Mini and I wouldn't take "him" any place else. tbriscoe... More
by Femalezeus
Employees Worked With
Allen Rolocut
September 23, 2019
Perfect service again I brought my Mini in for regular service last week. Allen Rolocut was professional and kind as always. As a female I appreciate that Allen truly lis I brought my Mini in for regular service last week. Allen Rolocut was professional and kind as always. As a female I appreciate that Allen truly listens to my questions and concerns. I hope to be a customer for many years due to the great service by everyone at Mini of Baltimore Sharon Crisler More
by Buffett1
Employees Worked With
Allen Rolocut
