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MINI of Towson - Service Center

Towson, MD

4.8
1,073 Reviews

1,073 Reviews of MINI of Towson - Service Center

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October 14, 2019

Excellent service Allen Rolocut in service, is always very polite and helps me to understand everything that is being done to my car. Last visit, I needed a loaner, a More

by PHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Edwards, Allen Rolocut
October 10, 2019

Alan Rolocut is professional and attentive! Coukdn’t ask for a better service manager!!! He not only sets the appointment but is prompt with a follow up call about the appointment. He also is very knowledge More

by Lee
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
October 10, 2019

service appotinment The service was great. Alan was great and Everyone else was courteous and helpful. all and all a good experience. Keep up the good work. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
October 08, 2019

Mini Service Department Yoni at Mini of Baltimore County does a great job of scheduling, following up and giving updates on the work. Everyone at the dealership has been ve More

by ValsMini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
October 07, 2019

If I Could Give More Stars, I would! I’m currently on my 4th Mini lease, so you could safely say that I like the car!! But equal to my love for the car, is my love for this exceptional s More

by pamacht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
October 07, 2019

We drive over an hour to have our car serviced at Mini of Baltimore The first time we were there Yoni Barron made us feel so special. He takes a personal interest in us. Love Cooper! More

by Dodo
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
October 07, 2019

Great Experience Yoni attentive, patient, courteous and thorough. I did not feel rushed at any point. The pricing was fair and the service was remarkable to the point More

by Mandy K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
September 27, 2019

Great Immediate service For years Allen Rollocut has taken care of my Mini needs. Yesterday I had a nail in my tire and went to see Allen late in the afternoon. Allen was a More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Sep 30, 2019 -

MINI of Towson responded

Hi Connie, Thank you for the feedback. We are glad that we could repair your tire quickly! Thank you for your trust in Allen and our service team!

September 24, 2019

Fantastic customer service! I have been a Mini customer for over 15 years and have received incredible service throughout this time. Not to mention I love my Mini! More

by Tstack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Sep 30, 2019 -

MINI of Towson responded

Thank you for being a loyal MINI enthusiast over the last 15 years! Nothing puts a bigger smile on our face! Thank you for choosing MINI of Baltimore.

September 24, 2019

Great service and trusted customer service I bring my wife's "baby" - a 2012 Mini Coupe in for servicing with great confidence. I know I can trust Allen Rollocut to identify and recommend the s More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Sep 30, 2019 -

MINI of Towson responded

Hi Bill! Thanks for trusting us with your wife's "baby!" We'll always be here to keep your MINI in peak condition. Thanks for choosing MINI of Baltimore!

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