MINI of Towson - Service Center

Always great work, but 2 and a half hours for an oil change? I asked them to look at the smart cruise control, so I guess that took longer. But no one came to explain why I sat there so long. Just some change? I asked them to look at the smart cruise control, so I guess that took longer. But no one came to explain why I sat there so long. Just some feedback …don’t leave us hanging for 2 and a half hours with no contact. More

Check engine light issue resolved quickly…Allen, as always, was super helpful! He was able to get me in earlier than expected! always, was super helpful! He was able to get me in earlier than expected! More

Quality workmanship. Excellent customer service. Work always done in a reasonable amount of time.Mini of Towson⭐️⭐️⭐️⭐️⭐️ Excellent customer service. Work always done in a reasonable amount of time.Mini of Towson⭐️⭐️⭐️⭐️⭐️ More

I've been coming to Mini of Towson before it moved and this is the only dealer I would ever trust my car to. The staff is friendly and they pride themselves on good customer service. The service departm this is the only dealer I would ever trust my car to. The staff is friendly and they pride themselves on good customer service. The service department/technicians are extremely knowledgeable and honest, More

Mini of Towson was very helpful when my car battery died and needed to quickly be replaced. and needed to quickly be replaced. More

Outstanding support and resolution to a warranty repair need. Loaner car provided which made an aggravating repair need seamless and far less painful. need. Loaner car provided which made an aggravating repair need seamless and far less painful. More

Always professional & helpful. My Mini Cooper has been in good hands for 7 years! It is a pleasure to deal with them! Quality people, service, work. I wouldn’t go anywhere else! My Mini Cooper has been in good hands for 7 years! It is a pleasure to deal with them! Quality people, service, work. I wouldn’t go anywhere else! More

Employees are courteous, reliable, and accommodating. Service was completed in a timely fashion. My car was clean upon return. Service was completed in a timely fashion. My car was clean upon return. More

Very friendly and communicative. Open and honest with what’s going on. They find a way to fit me in. Open and honest with what’s going on. They find a way to fit me in. More

Brought vehicle in for tail lamp error. I felt the repair took a bit long and I had to check with the service advisor sever times for updates. Overall a good experience, just thought the a I felt the repair took a bit long and I had to check with the service advisor sever times for updates. Overall a good experience, just thought the appointment took too long. More