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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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November 06, 2019

Sir Allen Rollout As the Queen of Monterey Drive, I knight Allen Rollout for being the most faithful service advisor. I have been with Mini for 13 years and would never More

by Queen Lee Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 15, 2019 -

MINI of Towson responded

Thank you for your 5-star review! Thank you for your loyalty!

November 03, 2019

Hi there,My awesome service advisor Allen was off Hi there, My awesome service advisor Allen was off yesterday and Yonni has assisted me well for my car’s issues. Just the same kind of assistance tha More

by Stardust
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Nov 15, 2019 -

MINI of Towson responded

I am so happy to hear that Yoni was bale to assist you in getting the job done! We pride ourselves on great service and I am glad you experienced just that! Thank you for your 5-star review!

November 01, 2019

Alan took me right away even without a scheduled service appointment. He’s always very pleasant and provides excellent customer service each and every visit More

by Ctobin
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 15, 2019 -

MINI of Towson responded

Allen is one of the best! Thank you for your 5-stat review and I am glad Allen was able to assist you! Thank you for choosing MINI of Baltimore!

October 31, 2019

Easy In and Out Easy in to service by, no wait for advisor. Detailed explanation of work to be done. Accurate estimate of length of time. Pleasant waiting area, a More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 15, 2019 -

MINI of Towson responded

I am glad to hear you appreciate what our store has to offer! Thank you for your 5-star rating!

October 30, 2019

Jonathan Baron/aka Yoni Cannot say enough about Yoni, Sales Manager. If I have a question and email Yoni - he gets right back to me. I have driven BMWs and now Mini for 35 More

by Margaret Templeton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 15, 2019 -

MINI of Towson responded

I appreciate your dedication to our store. Customers like you do not go unnoticed! Thank you for your 5-star rating!

October 30, 2019

Alan Rolocut is the best service advisor. Takes time to explain what needs done and if it can wait till next time or not. Have been coming here yearly since bought the Mini. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 15, 2019 -

MINI of Towson responded

Thank you for you 5-star rating! Thank you for your customer loyalty!

October 29, 2019

Customer Service excellent I have always had good service at Mini of Baltimore County, and appreciate the attention to my car. Yoni Baron is very easy to work with. More

by jeffrenate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 15, 2019 -

MINI of Towson responded

Great to hear that Yoni was bale to to assist you! Thank you for your 5-star review!

October 29, 2019

I purchased both of my Minis from Mini of Baltimore. A top-quality dealership with super friendly and knowledgeable staff. Yoni in the service department is the best! More

by Matt
Recommend Dealer
Yes
Employees Worked With
Alison Cohen, Jeff Testerman, Yoni Baron
Nov 15, 2019 -

MINI of Towson responded

Thank you for your 5-star review and I am glad to hear Yoni was able to provide you with top notch service!

October 29, 2019

Yoni at Baltimore Mini always provides excellent service. The professionalism is outstanding. I would never take my Mini anywhere else. I recommend this dealership to all. More

by Corysmom
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 15, 2019 -

MINI of Towson responded

professionalism is what we hope you acknowledge! Thank you for your customer loyalty and thank you for your 5-star review!

October 29, 2019

Allen Rolocut was more than excellent in his service. My accident was initially being “investigated” which was difficult for me. Allen helped me stay calm and gave me several ideas of how to correctly appro More

by Nancie Arsham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Patrick Dehaven
Nov 15, 2019 -

MINI of Towson responded

Thank you for you 5-star review! I am sorry to hear about your accident but I am happy Allen was able to assist you in making your circumstances better.

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