MINI of Towson - Service Center

Service is great! Alan Rolocut has been our service tech for years and he is great. He always goes above and beyond in taking care of us and our car! He’s great at expl Alan Rolocut has been our service tech for years and he is great. He always goes above and beyond in taking care of us and our car! He’s great at explaining everything and offers helpful suggestions. Dealing with Alan is always a great experience. More

Battery fix I had been having battery issues, which involved at times the car being totally inoperable, but eventually, the car would startup. After exhaustive t I had been having battery issues, which involved at times the car being totally inoperable, but eventually, the car would startup. After exhaustive testing, the 2.5-day examination only revealed a slightly loose cable. Allen Rolocut had provided expert service to save me roughly 500-700 dollars. More

Saved again! We've received such great service from Mini of Towson and particularly from Allen Rolocut. About a year ago we bought an older Mini through CarMax, w We've received such great service from Mini of Towson and particularly from Allen Rolocut. About a year ago we bought an older Mini through CarMax, which I wouldn't do again. Better to have bought one coming off lease from a Mini dealer, where we would have been assured that the car received better care in its early days. Consequently we've got a car with odd problems, and what seemed like an annoying timing problem turned out to be an oil leak from an unexpected source. Yikes! We've received good diagnostics and repairs at this dealership, the convenience of a loaner car, and the reassurance that Allen Rolocut is looking out for us. He recommends bringing tha car back for a recheck in several hundred miles and we certainly will do so. Thanks so much! More

Allen is always amazing. My service appointments are a breeze. Timely and precise. I always leave very happy and with a smile on my face. breeze. Timely and precise. I always leave very happy and with a smile on my face. More

Customer For Life I have owned many cars in my life, but never have I received the kind of service I get from Mini of Baltimore County. I purchased my Mini Clubman the I have owned many cars in my life, but never have I received the kind of service I get from Mini of Baltimore County. I purchased my Mini Clubman there and have been fortunate enough to have Allen Rolocut as my Service Advisor. He is always pleasant, and he explains everything that needs to be done and why it needs to be done. He gives me good advice and is always available when I have questions. It is so nice to deal with a company that really cares about their customers. I just can't say enough good things about Allen. Service likes this makes happy and loyal customers! More

Best car dealer I have ever dealt with. I have owned my Mini for three years, and have had it serviced during that time by Mini of Baltimore County. Service is always professional, and cust I have owned my Mini for three years, and have had it serviced during that time by Mini of Baltimore County. Service is always professional, and customer treatment — especially but not exclusively by Allen Rolocut — is courteous and comforting. Allen and Yani are the best. More

Thanks for great service, as always! My Mini Countryman's service needed light came on. I called Mini of Baltimore County and was promptly and well taken-care of by Allen Rolocut, who has My Mini Countryman's service needed light came on. I called Mini of Baltimore County and was promptly and well taken-care of by Allen Rolocut, who has helped me in the past. Allen offered me almost any appointment day and time I wanted, and made sure that my service would be completed while I waited. During a routine check with the oil change, the technician discovered excessive wear and tear on one of the tires. Allen showed me a photo, and emailed me a video of the inspection, to make sure I understood what needed to be done and why. I love this dealership! It's my second Mini to be leased through them, but will not be my last. Thanks to Allen for a great job! Jon S. More

I am new to this dealership and the MINI. The service folks are very nice and friendly. The oil change was very fast and the dealership wait area fine! Comfy cozy and snacks and drinks available. This al folks are very nice and friendly. The oil change was very fast and the dealership wait area fine! Comfy cozy and snacks and drinks available. This all made the visit quite enjoyable! More

Great experience at Mini of Baltimore. Allen Rolocut is the best. Everything explained in advanced. Good on time performance. I will always return. Thank you. the best. Everything explained in advanced. Good on time performance. I will always return. Thank you. More

The Best Service I am on my second Mini and part of the reason is because of the amazing service Yoni Baron and all of the Service members at Mini of Baltimore County I am on my second Mini and part of the reason is because of the amazing service Yoni Baron and all of the Service members at Mini of Baltimore County provide. Yoni and team know me by name, talk about more than cars, understand me when I am trying to describe why I am calling and work to make service a pleasure rather than a chore. I highly recommend that you try the service center at Mini of Baltimore County! More