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MINI of Towson - Service Center

Towson, MD

4.8
1,073 Reviews

1,073 Reviews of MINI of Towson - Service Center

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March 27, 2020

Recent svc. appointment In the last fifteen years I've bought two MINIS from this dealership with all the service being done there. My experiences with Yoni Baron have been More

by robertmartin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Apr 09, 2020 -

MINI of Towson responded

Hi Robert, Thank you for continuing to trust MINI of Baltimore with all of your automotive needs. We loved reading about your loyalty to the brand and to our dealership. It puts a HUGE smile on our faces. Thanks for being part of our MINI family.

March 25, 2020

My Mini Service Advisor Allen Rolocut is wonderful! He makes getting service and repair work done both a pleasure and a breeze. Allen has gotten five stars in my book each and every time from day one. Tha More

by Kari M
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 09, 2020 -

MINI of Towson responded

Hi Kari, Thank you for sharing your experience! We're delighted to read that Allen always makes servicing your MINI so fantastic. Thank you for choosing MINI of Baltimore for your service needs!

March 23, 2020

Allen is awesome! Needed an alternator for a 2010 clubman. Part ordered and installed next day. Smooth as silk. Allen is the best. YonI is awesome too! T More

by Coco likes Minis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 09, 2020 -

MINI of Towson responded

Thank you for choosing MINI of Baltimore! We were happy to order your alternator and get it installed quickly. We appreciate you choosing our dealership for your MINI needs!

March 21, 2020

I brought my 2015 Mini in for service. I have always used your department and have received courteous and prompt service. Yoni always is there and will research and find the answer to my questions. Thank yo More

by Jsconner
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Yoni Baron
Apr 09, 2020 -

MINI of Towson responded

Thank you for sharing your feedback! We're happy your overall experience with us was top notch!!! We'll always be here to answer your questions. Thanks for continuing to choose us for your service needs!

March 20, 2020

A Friend in Need--Excellent and Compassionate Service As I was driving my husband to the hospital for major surgery, in a city not my own, my oil pressure light went on. While he was in the OR, I called M More

by rosengold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 20, 2020 -

MINI of Towson responded

Thank you so much for sharing your experience. We're glad Yoni offered you a first class experience. Thank you for trusting your MINI with us. We hope your husband is doing well! All the best to you.

March 20, 2020

Mini of Baltimore service department is top notch. Allen always knows your name and is quick to answer any questions you may have. 10/10 More

by Chase Evans
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Mar 20, 2020 -

MINI of Towson responded

Thanks, Chase! We are so glad you're experience with us was A++. We'll always be here for you and your MINI!

March 20, 2020

I love Mini of Baltimore—they are extremely accommodating, honest and amiable. I get all my service there and trust them implicitly. Alan Rolocutt has been particularly helpful lately. I’m al More

by Brockstar
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Mar 20, 2020 -

MINI of Towson responded

Thanks for the fantastic feedback. It's a pleasure making sure your MINI runs at its best. We're glad that Allen has earned your trust! He is an asset to our team. Thank you for the kind words.

March 19, 2020

Wow.... I don’t have enough kind words to express my sincere appreciation for the best service representative in Maryland...Allen is both professional and Conscientious with every trip I make to the ser More

by Tmswales7
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Mar 20, 2020 -

MINI of Towson responded

Thank you so much for taking the time to write such a raving review about Allen! We're so glad you received such exceptional service from us. We're glad you continue bringing your "Baby" to MINI of Baltimore!

March 14, 2020

Great first experience. My 2012 mini needed service from a dealer. Yoni was an excellent guide. My car was repaired and back in my hands within 24 hours. More

by Ayodele62
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 17, 2020 -

MINI of Towson responded

Thank you for your 5-star review and we look forward to seeing you again!

March 12, 2020

Five Stars for Yoni Yoni always delivers 5 star customer service! In addition, I was sent a video from the tech inspecting my car and gave their recommendation on what ne More

by MINIGB
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 17, 2020 -

MINI of Towson responded

Thank you for your 5-star review! I am so glad Yoni was able to assist you!

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