MINI of Towson - Service Center

A Friend in Need--Excellent and Compassionate Service As I was driving my husband to the hospital for major surgery, in a city not my own, my oil pressure light went on. While he was in the OR, I called M As I was driving my husband to the hospital for major surgery, in a city not my own, my oil pressure light went on. While he was in the OR, I called MINI of Baltimore and spoke with Yoni Baron. He offered to have someone pick the car up at the hospital and bring it to his shop. Upon further discussion, we decided to have it towed. He called me when it arrived and sent me frequent updates by text. By the time my husband was in recovery, the car was ready to be picked up -- or brought to me-- my choice.. Yoni provided timely, excellent and compassion care at a time when I really needed it. I almost wish I lived in Baltimore so I could take my Mini to him whenever it needs attention. More

Mini of Baltimore service department is top notch. Allen always knows your name and is quick to answer any questions you may have. 10/10 always knows your name and is quick to answer any questions you may have. 10/10 More

I love Mini of Baltimore—they are extremely accommodating, honest and amiable. I get all my service there and trust them implicitly. Alan Rolocutt has been particularly helpful lately. I’m al accommodating, honest and amiable. I get all my service there and trust them implicitly. Alan Rolocutt has been particularly helpful lately. I’m also glad to see that the Mike and Ike’s are back! Thanks More

Wow.... I don’t have enough kind words to express my sincere appreciation for the best service representative in Maryland...Allen is both professional and Conscientious with every trip I make to the ser sincere appreciation for the best service representative in Maryland...Allen is both professional and Conscientious with every trip I make to the service department with “Baby”... Thank You!!! More

Great first experience. My 2012 mini needed service from a dealer. Yoni was an excellent guide. My car was repaired and back in my hands within 24 hours. a dealer. Yoni was an excellent guide. My car was repaired and back in my hands within 24 hours. More

Five Stars for Yoni Yoni always delivers 5 star customer service! In addition, I was sent a video from the tech inspecting my car and gave their recommendation on what ne Yoni always delivers 5 star customer service! In addition, I was sent a video from the tech inspecting my car and gave their recommendation on what needed to be fixed. More

Great first experience I got great service from Mini of Baltimore County. It was my first service experience as my mini just turned one year old. I got a convenient service I got great service from Mini of Baltimore County. It was my first service experience as my mini just turned one year old. I got a convenient service appointment, a short wait while they examined my vehicle and a loaner car when it turned out that they needed to keep it overnight. I was assisted every step of the way by Yoni, who was both cheerful and confident. 5 star experience! More

***** 5 stars, the service at Mini of Baltimore County doesn't get any better. Yoni delivers confidence that the service department is taking care of my veh 5 stars, the service at Mini of Baltimore County doesn't get any better. Yoni delivers confidence that the service department is taking care of my vehicle needs, Thank You! More

Always a pleasure! I love this dealership strictly because of the service center. Yoni is always extremely helpful and very kind! I never have a problem getting an appoi I love this dealership strictly because of the service center. Yoni is always extremely helpful and very kind! I never have a problem getting an appointment, even if it's super last minute. More

Mini Cooper Service Appointment I recently had my 2019 Mini Cooper Serviced here and it was terrific. I was actually sent a video while I was there as the technician filmed my car b I recently had my 2019 Mini Cooper Serviced here and it was terrific. I was actually sent a video while I was there as the technician filmed my car being inspected while he commented on this activity. Yoni Baron was my Service Adviser for this visit and he is simply the best! More