MINI of Towson - Service Center

Alan is the best each and every time I come to this dealership I am taken care of and all my questions are answered. Very comfortable waiting area and very nice employees. dealership I am taken care of and all my questions are answered. Very comfortable waiting area and very nice employees. More

I've bought six Minis from this business over two locations and at least that number of ownership changes. The culture has remained constant. No-nonsense, friendly sales transactions and first class locations and at least that number of ownership changes. The culture has remained constant. No-nonsense, friendly sales transactions and first class service after the sale to keep the cars humming. More

It was easy to make the appointment and the staff was friendly and communicative through the process. friendly and communicative through the process. More

I have been getting service from this dealership for the past 18 years the length of time that I have owned my car. Allen and the service department have been great to work with and keep me informed regular past 18 years the length of time that I have owned my car. Allen and the service department have been great to work with and keep me informed regularly if I wait for service. I appreciate the video inspection of service and recommended or urgent needs to address for the continued health of the vehicle. More

Quick, great services as always from MINI of Towson's service department. My only complaint would be straight to MINI to get another dealership closer to Central Pennsylvania. service department. My only complaint would be straight to MINI to get another dealership closer to Central Pennsylvania. More

Service was very good and Allen is always friendly and explains exactly what is going on with the car. The dealership is clean and a nice environment. explains exactly what is going on with the car. The dealership is clean and a nice environment. More

Allen Rolocut and his service team excel at providing vehicle maintenance and service contract administration. Allen makes every effort to accommodate my busy schedule. vehicle maintenance and service contract administration. Allen makes every effort to accommodate my busy schedule. More

Always great work, but 2 and a half hours for an oil change? I asked them to look at the smart cruise control, so I guess that took longer. But no one came to explain why I sat there so long. Just some change? I asked them to look at the smart cruise control, so I guess that took longer. But no one came to explain why I sat there so long. Just some feedback …don’t leave us hanging for 2 and a half hours with no contact. More

Check engine light issue resolved quickly…Allen, as always, was super helpful! He was able to get me in earlier than expected! always, was super helpful! He was able to get me in earlier than expected! More

Quality workmanship. Excellent customer service. Work always done in a reasonable amount of time.Mini of Towson⭐️⭐️⭐️⭐️⭐️ Excellent customer service. Work always done in a reasonable amount of time.Mini of Towson⭐️⭐️⭐️⭐️⭐️ More