Back

MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

Sort by
April 02, 2020

Outstanding job on tire installation. I was able to save some money by purchasing some "older stock" tires from an online tire dealer. I expected some issues with runout and roundness. Allen was able to acc More

by Vicj
Recommend Dealer
Yes
Employees Worked With
Jeff. Also totally outstanding, Allen Rolocut
Apr 09, 2020 -

MINI of Towson responded

Thank you for your trust in the MINI of Baltimore service team. We pride ourselves on offering exceptional service. Thanks for noticing our best practices. During this uncertain time, we are working hard to follow all social distancing guidelines and preventative measures. We truly appreciate you choosing MINI of Baltimore!

April 02, 2020

Scheduled Maintenance As always, the visit was great. Service was done well and quickly. Yoni, as always, was knowledgeable and fantastic to work with. I love that I can tr More

by AMF18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Apr 09, 2020 -

MINI of Towson responded

Thank you so much for sharing your feedback. We make it a priority 1 offer first class service, and we're so glad you felt as if we did just that. Thanks for your trust in Yoni and our MINI service team!

April 02, 2020

Came in for an oil change and some regular maintenance on my 2013 Mini—Have recently moved to this area, so this was my first visit—the work was done efficiently and well, pricing was as expected for Mini, a More

by DZVMONAVIE
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 09, 2020 -

MINI of Towson responded

Thank you for trusting us with your MINI and thank you for giving us a chance to earn your business! Welcome to the neighborhood and please let us know if your MINI needs anything!

April 01, 2020

I slashed two run flat tires in a pot hole on 895. Pulled in and Allen said they could fix it right away. And they did! He kept me up to date on what was being done and made sure my service was covered by my More

by Lisa C
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 09, 2020 -

MINI of Towson responded

Hi Lisa, We're sorry that you had that unfortunate event happen to your tires. Sometimes these things do happen...but as you can see, we're here to help. Thank you for choosing MINI of Baltimore - we appreciate your kind words.

April 01, 2020

Scheduled maintenance Excellent customer service as always. Yoni took care of everything and got me back on the road. My experience with Yoni Baron have always been great a More

by NSheads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Apr 09, 2020 -

MINI of Towson responded

Thank you for your continued trust in Yoni! He'll always look out for your and your MINI. We love having you in our MINI of Baltimore family!

March 27, 2020

MyMiniCooperService As always, has excellent customer service! Very accommodating! Recommended car care were presented in a very detailed summary, a new program...the vi More

by cutan001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Apr 09, 2020 -

MINI of Towson responded

Thank you for such incredible feedback. We're glad we could go the extra mile to ensure you were completely satisfied with our service. Thanks for choosing MINI of Baltimore!

March 27, 2020

Recent svc. appointment In the last fifteen years I've bought two MINIS from this dealership with all the service being done there. My experiences with Yoni Baron have been More

by robertmartin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Apr 09, 2020 -

MINI of Towson responded

Hi Robert, Thank you for continuing to trust MINI of Baltimore with all of your automotive needs. We loved reading about your loyalty to the brand and to our dealership. It puts a HUGE smile on our faces. Thanks for being part of our MINI family.

March 25, 2020

My Mini Service Advisor Allen Rolocut is wonderful! He makes getting service and repair work done both a pleasure and a breeze. Allen has gotten five stars in my book each and every time from day one. Tha More

by Kari M
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 09, 2020 -

MINI of Towson responded

Hi Kari, Thank you for sharing your experience! We're delighted to read that Allen always makes servicing your MINI so fantastic. Thank you for choosing MINI of Baltimore for your service needs!

March 23, 2020

Allen is awesome! Needed an alternator for a 2010 clubman. Part ordered and installed next day. Smooth as silk. Allen is the best. YonI is awesome too! T More

by Coco likes Minis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 09, 2020 -

MINI of Towson responded

Thank you for choosing MINI of Baltimore! We were happy to order your alternator and get it installed quickly. We appreciate you choosing our dealership for your MINI needs!

March 21, 2020

I brought my 2015 Mini in for service. I have always used your department and have received courteous and prompt service. Yoni always is there and will research and find the answer to my questions. Thank yo More

by Jsconner
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Yoni Baron
Apr 09, 2020 -

MINI of Towson responded

Thank you for sharing your feedback! We're happy your overall experience with us was top notch!!! We'll always be here to answer your questions. Thanks for continuing to choose us for your service needs!

...
39
...