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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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June 18, 2020

Allen, as ALWAYS, is the greatest! He has taken care of me over the span of three Mini's. He is friendly, kind, and efficient. There are not enough words to describe how wonderful he is. More

by sharon
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 18, 2020 -

MINI of Towson responded

Hello Sharon! Thank you so much for taking the time to share your feedback! We are so thankful that you are part of our MINI of Baltimore family! Thank you for reviewing Allen...he sure is the best!

June 15, 2020

Over the weekend I torn a hole in one of my front tires. I called Yoni about when I could get it replaced,he said bring it in in the afternoon. About an hour later I was done . Yoni has always been very hel More

by Eric&Lisa
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 17, 2020 -

MINI of Towson responded

Hi Eric & Lisa, Thanks for your feedback. We're sorry you had the hole in your tire, but glad that Yoni could come to the rescue! Thank you for continuing to bring your MINI to our dealership!

June 13, 2020

Took mini in for service, and loved the video that shows what was needed to be done. Yoni was top notch as always, really cares about the customers. More

by hilbyboy
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 17, 2020 -

MINI of Towson responded

Hello! Thank you again for such kind words! We're so happy Yoni continuously provides you with exceptional service! Thanks for choosing MINI of Baltimore!

June 12, 2020

As always, Yoni Baron and Mini of Baltimore County exceeded my expectations and provided quick, efficient and excellent service. My 2013 Mini Cooper S has been the most reliable car I have ever owned More

by jag1balto
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jun 17, 2020 -

MINI of Towson responded

Thank you for sharing your comments! We're glad you love your MINI as much as we love the brand! We appreciate your kind words regarding Yoni and our service team!

June 12, 2020

Great customer service. Even with the restrictions w/ the pandemic I still felt like Everyone was very personable. Everyone wore masks and still respected my social distancing standards. More

by jsashley1
Recommend Dealer
Yes
Employees Worked With
Yoni Baron, Patrick Dehaven
Jun 17, 2020 -

MINI of Towson responded

Thank you for commenting on our best practices. We work hard to create a safe environment for both clients and employees. Thank you for recognizing that. We appreciate you choosing MINI of Baltimore!

June 12, 2020

As usual, I had a great experience! Everyone is nice, friendly, efficient. Yoni always goes above and beyond to make sure I'm taken care of. P.S., Allen, you rock as well! More

by marnieshap
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 17, 2020 -

MINI of Towson responded

Thank you for such kind words! We love hearing feedback like yours. Yoni and Allen are both AMAZING! Thanks again for the awesome comments!

June 05, 2020

Jonathan Baron (aka Yoni) is fabulous Yoni Baron, my service adviser for the last 7 years with my 2014 and 2018 MINI Countryman, is one of the nicest and best service advisors whom I have More

by susan0306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 17, 2020 -

MINI of Towson responded

Hi Susan! Thank you for trusting Yoni with your MINI throughout the years. It's always a pleasure having you visit us for service. We're glad you are part of our MINI family!

June 05, 2020

I took my car for service. Just needed an oil change and chip in windshield fixed. Everything fast, easy and everyone is nice and helpful. More

by Mastratak
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jun 17, 2020 -

MINI of Towson responded

Thank you for the fantastic feedback. We're glad we were able to get your MINI in and out in a jiffy. Thanks for giving us the opportunity to assist you!

June 02, 2020

The BEST service ever! There has never been a time a quick appointment and resolution of my car concerns were not met. Joni's level of personalization is exceptional!! More

by nde1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 17, 2020 -

MINI of Towson responded

Thank you so much for sharing your kind words. We are so fortunate to have Yoni on our service team. Thank you for choosing MINI of Baltimore for your service needs!

May 31, 2020

Allen is a professional. He always explains what needs to be done and why. He is always courteous and respectful. I will return when my MINI needs service again. More

by Fsrattman
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 01, 2020 -

MINI of Towson responded

Thank you so much for your kind review about Allen. We're glad he could thoroughly explain the services you need and treats you with a high level of respect. Thanks for choosing MINI of Baltimore for your service needs!

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