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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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July 13, 2020

As always, Allen Rolocut exceeds my expectations. Outstanding job..... Again. He knows what a perfectionist I am, and ensures the job meets my high standards, while not breaking the bank. More

by Vicj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, the tech who works on my car is magnificent! , Allen Rolocut
Jul 22, 2020 -

MINI of Towson responded

Thank you so much for the 5-star recommendation!! We're perfectionists just like you, so we always ensure we get the job done right, the first time. Thank you so much for choosing MINI of Baltimore for your service needs!

July 13, 2020

Yoni has always been the most reliable guy! When it comes to the car, i feel like seeing a doctor. I strongly recommend Yoni to anyone! More

by SK
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 06, 2020 -

MINI of Towson responded

Hi SK! Thank you for your kind words! We appreciate your kind recommendation!

July 09, 2020

From moment walk in the door, till take off squared up From moment walk in the door, till take off squared up and ready to roll, Mini & Me are taken care of. Our long time Service Advisor Allen Rolocut More

by BMORKND_Mini
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 13, 2020 -

MINI of Towson responded

Thank you for sharing such fantastic feedback with the DealerRater community! We love hearing stores just like yours. We're glad Allen continues providing world-class service. Thanks for being part of our MINI family!

July 03, 2020

Always a pleasure, wouldn't take my mini anywhere else! Allen and Yoni and the rest of the staff always go above and beyond. They have amazing communication and attitudes. They are personable and actually More

by em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 06, 2020 -

MINI of Towson responded

We love hearing such amazing feedback about our MINI team! We truly care about our clients and we're glad you agree. Thanks for choosing MINI of Baltimore and for being part of our family!

July 01, 2020

Yoni and Allen stepped up to resolve a persistent fuel system issue that included a complete replacement under warranty. Super job guys!!! Being on the road in my Mini is good. More

by mike v
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jul 03, 2020 -

MINI of Towson responded

HI Mike, Thank you for sharing your review with the DealerRater community. It's a pleasure assisting you with your service needs. Thanks for being part of our MINI of Baltimore family!

June 30, 2020

Yoni Baron and Allen Rolocut are amazing. I needed new brake pads. I was in and out. The best part was no charge! Life is good. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
Jul 03, 2020 -

MINI of Towson responded

Thank you for your wonderful review! We love hearing positive feedback like yours. We're glad that Yoni, Allen and Jeff continue making your experience with MINI of Baltimore top-notch!

June 27, 2020

Except for a delay in getting the insurance estimate approved the service was excellent. Repairs were completed timely and right. Car returned clean and received a follow up call from service advisor. More

by bcllenglish
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 03, 2020 -

MINI of Towson responded

Hello! Thanks so much for your feedback! We're glad you had an enjoyable experience with us! We apologize for any delays you experienced!

June 19, 2020

Yoni is the best! Easy to deal with and not pushy! Explains everything my mini needs!! The Mini was ready before it was estimated and they provide a loaner! Great company More

by redivrn
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 23, 2020 -

MINI of Towson responded

Thank you so much for your 5-star review of Yoni! We're so glad he made the service process easy! Thank you for choosing MINI of Baltimore!

June 19, 2020

I recently had routine service done on my 2018 MINI 4door, and it was an easy, no hassle visit. The dealership is clean(as always), and everyone was wearing appropriate safety gear. Yoni does a great j More

by gardner1007
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 23, 2020 -

MINI of Towson responded

Thank you for the wonderful recommendation. As you mentioned, we are taking all precautions during this time to ensure you feel comfortable at our dealership. Thank you for trusting Yoni and our team with your MINI!

June 19, 2020

I had my second maintenance service done on my 2019 Countryman during this Covid pandemic and Yoni was super helpful and ensured that my loaner car was clean and ready for me to go in. He went out of h More

by Kimberlycbrown
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 23, 2020 -

MINI of Towson responded

Thank you so much, Kimberly! We're so glad to read that Yoni made your experience A+! It's our job to ensure your total satisfaction and we're glad you feel the same. Thanks for choosing MINI of Baltimore for your service needs.

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