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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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August 27, 2020

Big thanks to Jonathan (yoni) for Super service - Yoni booked and carried out efficiently- even washed and found other issues I wasn’t in for. Much appreciated and will be back! More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 08, 2020 -

MINI of Towson responded

Hi Candice, We're glad you had a first class experience at MINI of Baltimore. It was a pleasure assisting you with your service needs. Thank you for trusting Yoni and our team with your MINI!

August 25, 2020

Fixed the brake line and during the service found and fixed radiator leak. Submitted insurance forms and got approval for all work performed. Extremely helpful and efficient. More

by gkuczura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 04, 2020 -

MINI of Towson responded

Thank you for your 5-star feedback. We're glad we could get you back motoring on the road. Thank you for trusting us with your repair needs!

August 25, 2020

I bought my car and Baltimore Mini nine years ago and continue to take it there for service. Yoni and Allen have been my service advisors the whole time--top notch professionals every time. More

by rbrown2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Sep 04, 2020 -

MINI of Towson responded

Thank you for trusting us over the years! We are so lucky to have you part of our MINI family. We truly appreciate your kind feedback!

August 23, 2020

I dropped off my Countryman in for some cosmetic work, which was done beautifully. The service team found a few issues that needed addressing. I was sent a short video and photos of those concerns which I More

by Roxie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 04, 2020 -

MINI of Towson responded

Hey Roxie! Thank you for taking the time to share your feedback. It's our job to ensure 100% satisfaction, and we're glad we did our job! Thank you for choosing MINI of Baltimore!

August 20, 2020

It was a difficult day, left car keys on car roof! Allen and Yoni, even Mike in Sales, walked me through the problems. This is nothing new for this incredible dealer, totally fabulous, every time. More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Sales, Allen Rolocut, Yoni Baron
Aug 21, 2020 -

MINI of Towson responded

Hi Mac, We appreciate you taking the time to review us! We're glad we can continue to exceed your expectations. We'll be here for you, mile after mile!

August 20, 2020

Great service, quick turnaround and wonderful attitude. Thank you, Yoni. Always a pleasure to work with you. Loved my loaner car. Everything was scheduled for my convenience. More

by nzhalkovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 21, 2020 -

MINI of Towson responded

Thank you for taking a moment to review your service visit. We couldn't be happier to read that Yoni made servicing your MINI a first-class experience. Thank you for choosing MINI of Baltimore for your service needs!

August 20, 2020

It was a good service experience. The car was done in the time that was estimated even after they found a nail in one of my tires and took care of plugging that up. More

by whatbm
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 21, 2020 -

MINI of Towson responded

Thank you so much for sharing your feedback! We're glad that we could get you back on the road quickly. Thank you for choosing MINI of Baltimore!

August 20, 2020

I had an appointment with Yoni to replace my visor cover that came undone. It was a very pleasant experience and my car done faster than the estimated time. Thank you! More

by Desire
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 21, 2020 -

MINI of Towson responded

Hi Desire, We appreciate the time you took to review your service experience. Thank you for sharing with the DealerRater community. We're glad that Yoni was able to get you back on the road quicker than expected. Thanks for choosing MINI of Baltimore!

August 20, 2020

I would like to thank my service advisor Mr. Allen Rolocut , the 2 technicians Jeff Wright and Paul Macari, and likewise Ms. Ellen Trippe. They are all nice people . Good job and more power to Mini of More

by Stardust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen Trippe , Allen Rolocut, Yoni Baron
Aug 21, 2020 -

MINI of Towson responded

We love reading reviews just like yours. Our goal is to always made your experience 5-star and we're glad our team could do just that. Thank you so much for writing such a wonderful review!

August 15, 2020

Allen Rolocut was a great help with getting my annual service done. I got my car back and it had even been cleaned! Really Awesome! More

by brandenburg.scott
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Aug 17, 2020 -

MINI of Towson responded

Thank you so much for such kind feedback! We're glad you had such a great experience servicing your MINI with Allen and our team!

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