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MINI of Towson - Service Center

Towson, MD

4.8
1,072 Reviews

1,072 Reviews of MINI of Towson - Service Center

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August 28, 2020

It's very tough time due to COVID-19 but their excellent service won't stop! Yoni always provides outstanding service and his team always provides great and precise job on my MINI. Because of them, I can e More

by Tommy
Recommend Dealer
Yes
Employees Worked With
Jeff Wright, Yoni Baron
Sep 08, 2020 -

MINI of Towson responded

Hi Tommy! We hope you're loving the new JCW exhaust kit! Enjoy every minute behind the wheel! Thanks for giving us such positive feedback. We're glad you're part of our MINI family.

August 27, 2020

Yoni Baron is the best. He always provides prompt and excellent service. Plus, he always entertains every one of my dumb questions with infinite patience AND he never makes me feel like a dummy for hav More

by Jenn T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Yoni Baron
Sep 08, 2020 -

MINI of Towson responded

Hi Jenn, Thank you for your continued trust in Yoni and MINI of Baltimore. We're here for you...and we're glad you ask questions! Thank you again for choosing MINI of Baltimore for your service needs!

August 27, 2020

Yoni Baron is a pleasure to deal with. He is always polite and keeps me informed as to where things stand with my vehicle and service. I continue to be a loyal Mini customer because of the excellent cu More

by Sheri Mazurkevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 08, 2020 -

MINI of Towson responded

Hi Sheri, We love your loyalty to MINI of Baltimore. It's an honor having you part of our family. Thanks for continuing to choose Yoni and our team for your repair needs.

August 27, 2020

Big thanks to Jonathan (yoni) for Super service - Yoni booked and carried out efficiently- even washed and found other issues I wasn’t in for. Much appreciated and will be back! More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 08, 2020 -

MINI of Towson responded

Hi Candice, We're glad you had a first class experience at MINI of Baltimore. It was a pleasure assisting you with your service needs. Thank you for trusting Yoni and our team with your MINI!

August 25, 2020

Fixed the brake line and during the service found and fixed radiator leak. Submitted insurance forms and got approval for all work performed. Extremely helpful and efficient. More

by gkuczura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 04, 2020 -

MINI of Towson responded

Thank you for your 5-star feedback. We're glad we could get you back motoring on the road. Thank you for trusting us with your repair needs!

August 25, 2020

I bought my car and Baltimore Mini nine years ago and continue to take it there for service. Yoni and Allen have been my service advisors the whole time--top notch professionals every time. More

by rbrown2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Sep 04, 2020 -

MINI of Towson responded

Thank you for trusting us over the years! We are so lucky to have you part of our MINI family. We truly appreciate your kind feedback!

August 23, 2020

I dropped off my Countryman in for some cosmetic work, which was done beautifully. The service team found a few issues that needed addressing. I was sent a short video and photos of those concerns which I More

by Roxie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 04, 2020 -

MINI of Towson responded

Hey Roxie! Thank you for taking the time to share your feedback. It's our job to ensure 100% satisfaction, and we're glad we did our job! Thank you for choosing MINI of Baltimore!

August 20, 2020

It was a difficult day, left car keys on car roof! Allen and Yoni, even Mike in Sales, walked me through the problems. This is nothing new for this incredible dealer, totally fabulous, every time. More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Sales, Allen Rolocut, Yoni Baron
Aug 21, 2020 -

MINI of Towson responded

Hi Mac, We appreciate you taking the time to review us! We're glad we can continue to exceed your expectations. We'll be here for you, mile after mile!

August 20, 2020

Great service, quick turnaround and wonderful attitude. Thank you, Yoni. Always a pleasure to work with you. Loved my loaner car. Everything was scheduled for my convenience. More

by nzhalkovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 21, 2020 -

MINI of Towson responded

Thank you for taking a moment to review your service visit. We couldn't be happier to read that Yoni made servicing your MINI a first-class experience. Thank you for choosing MINI of Baltimore for your service needs!

August 20, 2020

It was a good service experience. The car was done in the time that was estimated even after they found a nail in one of my tires and took care of plugging that up. More

by whatbm
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 21, 2020 -

MINI of Towson responded

Thank you so much for sharing your feedback! We're glad that we could get you back on the road quickly. Thank you for choosing MINI of Baltimore!

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