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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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October 07, 2020

The customer service is absolutely fantastic ! Allen makes it easy and smooth when my Mini needs service. The text service updates and videos are so nice. More

by orbach1260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Oct 12, 2020 -

MINI of Towson responded

Thank you for sharing your service experience. We are so happy that Allen makes servicing your MINI so easy!

October 07, 2020

I still bring my MINI Cooper to MINI of Baltimore after ten years of ownership because they take such good care of it and me. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Oct 12, 2020 -

MINI of Towson responded

Hi Brian, Thanks for trusting us for the last decade. We'll continue providing you top-notch service as long as you need us! Thank you for continuing to be part of our MINI family!

October 01, 2020

I am amazed that Yoni knows my name and remembers my car’s history w/o looking. I can’t remember last night’s dinner! More

by Lisa C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Oct 02, 2020 -

MINI of Towson responded

Hi Lisa! We are happy to read that Yoni takes such great care of you and your MINI. He's certainly an extraordinary service advisor! Thank you for sharing your experience and for choosing MINI of Baltimore for service!

September 29, 2020

This is our second visit to MINI of Baltimore County for service, this time rodent damage. Jonathan "Yoni" Baron was very helpful and patient. It turns out that squirrels eating power steering wiring is cov More

by karmackayo
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Oct 02, 2020 -

MINI of Towson responded

Thank you so much for giving us such wonderful feedback. We're happy to read about your visit with Yoni. We're glad to have you part of the MINI of Baltimore family!

September 26, 2020

My first service need. I was a mess, new car, new brand and didn’t know what to do. MINI was patient and when I was ready for service- the onboarding and process was great. Loved the text notice and easy p More

by Katherine_gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Oct 02, 2020 -

MINI of Towson responded

Hi Katherine, We're glad you felt comfortable with our service process. We know it can be a bit stressful, but we'll make it easy! Never worry with MINI of Baltimore! Thanks for choosing us for your MINI service needs.

September 23, 2020

This is the second Mini I’ve owned that Yoni has been the service advisor on. I’ve come to value his honesty and integrity in the service of my cars. He is a straight shooter, always pleasant, and always goe More

by MarkZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Oct 02, 2020 -

MINI of Towson responded

Hi Mark, Thank you for sharing your review. We feel the same about Yoni too! :) Thank you for choosing MINI of Baltimore for your service needs!

September 18, 2020

I've never done a review. But this time it is a must. They are very kind, honest and patient. Thank you for always. Yoni is the best!! More

by hyeji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Oct 02, 2020 -

MINI of Towson responded

Thank you for making us your first review!!! That is incredibly kind of you. We truly appreciate your great feedback and we're glad you are part of our MINI of Baltimore family!

September 17, 2020

Yoni treats me like a member of his family. That’s why I continue to drive 2 1/2 hours for routine service! Jill porter More

by Surfergirl51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 28, 2020 -

MINI of Towson responded

Thank you for sharing your feedback, Jill! Your review made us smile! We truly appreciate your extra mileage to see Yoni for service. Thank you for being part of our MINI family!

September 17, 2020

The service department her has been great. They are quick and return the car is great condition. Yoni was great to work with and answered all our questions. Will always return here for service. More

by sliggettcreel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 28, 2020 -

MINI of Towson responded

Thank you for sharing your feedback! We are so glad that Yoni was able to make your service experience top-notch. Thank you for choosing MINI of Baltimore!

September 17, 2020

The service department at MINI of Baltimore County always goes above and beyond. Very easy to work with. Please do not hesitate taking your vehicle there. I won’t. More

by Noah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Sep 28, 2020 -

MINI of Towson responded

Hi Noah! We truly appreciate the kind recommendation. Thank you for giving us the opportunity to service your MINI! We look forward to seeing you the next time you need service!

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