MINI of Towson - Service Center

Yoni and Alan at Baltimore mini set the bar high for outstanding customer service. This is my second mini and I will probably never take it anywhere else for service. These guys keep it honest and mak outstanding customer service. This is my second mini and I will probably never take it anywhere else for service. These guys keep it honest and make it convenient. The waiting area is comfortable and clean as well. Thanks you all so much for your hard work mini of Baltimore. And my car always comes back freshly washed and vacuumed! More

Mini of Baltimore is my favorite dealership. They are friendly and kind, even to those of us who aren’t very knowledgeable when it comes to cars. The service department is amazing. I actually look forwa friendly and kind, even to those of us who aren’t very knowledgeable when it comes to cars. The service department is amazing. I actually look forward to going their when I used to dread getting past cars worked on. More

The best service I’ve ever had. This is my second mini and I’m looking forward to continuing this great experience with this Mini dealership. and I’m looking forward to continuing this great experience with this Mini dealership. More

The customer service is absolutely fantastic ! Allen makes it easy and smooth when my Mini needs service. The text service updates and videos are so nice. makes it easy and smooth when my Mini needs service. The text service updates and videos are so nice. More

I still bring my MINI Cooper to MINI of Baltimore after ten years of ownership because they take such good care of it and me. ten years of ownership because they take such good care of it and me. More

I am amazed that Yoni knows my name and remembers my car’s history w/o looking. I can’t remember last night’s dinner! car’s history w/o looking. I can’t remember last night’s dinner! More

This is our second visit to MINI of Baltimore County for service, this time rodent damage. Jonathan "Yoni" Baron was very helpful and patient. It turns out that squirrels eating power steering wiring is cov service, this time rodent damage. Jonathan "Yoni" Baron was very helpful and patient. It turns out that squirrels eating power steering wiring is covered by insurance. Yoni interacted with insurance, got them what they needed, answered my questions and even helped out with an extra picture at the end. Loved the video on what needed to be done. Great experience, considering repairs are never fun. More

My first service need. I was a mess, new car, new brand and didn’t know what to do. MINI was patient and when I was ready for service- the onboarding and process was great. Loved the text notice and easy p and didn’t know what to do. MINI was patient and when I was ready for service- the onboarding and process was great. Loved the text notice and easy payment option More

This is the second Mini I’ve owned that Yoni has been the service advisor on. I’ve come to value his honesty and integrity in the service of my cars. He is a straight shooter, always pleasant, and always goe service advisor on. I’ve come to value his honesty and integrity in the service of my cars. He is a straight shooter, always pleasant, and always goes the extra mile to provide the best service. Yoni is a major asset to Mini of Baltimore County and one reason why I will continue to work with them. More

I've never done a review. But this time it is a must. They are very kind, honest and patient. Thank you for always. Yoni is the best!! They are very kind, honest and patient. Thank you for always. Yoni is the best!! More