MINI of Towson - Service Center

Thank you for being so courteous and efficient! Excellent customer service and friendly staff. No time spent waiting and kept in touch with me throughout my service appointment. Excellent customer service and friendly staff. No time spent waiting and kept in touch with me throughout my service appointment. More

It's always a great pleasure to walk into Mini Baltimore and talk to the team there, their service is exceptional. Yoni from the service team is my go-to person, from scheduling a service appointment, makin and talk to the team there, their service is exceptional. Yoni from the service team is my go-to person, from scheduling a service appointment, making inquiry of extended warranty service provider, making great recommendations, and explaining to me all the options. He's knowledgeable, professional, and very friendly, also always there to help and find a solution. I had to pick up my car after their office hour, Yoni made the arrangement for the sales team to help process the payment, and pulled my car up front in advance for easy pick-up. I really appreciate it! More

Great, competent service with a smile. Yoni and Allen are very nice to work with as front men for the service department. You will enjoy. very nice to work with as front men for the service department. You will enjoy. More

Very satisfied with the customer service and being Very satisfied with the customer service and being proactive working with CarSheild to settle my claim. No worries when I work with Yoni or Allen. Th Very satisfied with the customer service and being proactive working with CarSheild to settle my claim. No worries when I work with Yoni or Allen. Thanks for all you do! Mini Cooper for life. My thanks to the mechanic who worked on my vehicle too. Theresa B More

Great vehicle knowledge and service. They made the experience well worth the trip to see them for a pre-purchase inspection of a vehicle I was considering, and Yoni gave great advice on how to proceed experience well worth the trip to see them for a pre-purchase inspection of a vehicle I was considering, and Yoni gave great advice on how to proceed. Excellent! More

Mini of BalCo has taken great care of me and my 2012 Cooper Hardtop for 8 years. Working with them is stress-free. Yoni and Allen are great at getting me in, getting me a loaner car if needed, explainin Cooper Hardtop for 8 years. Working with them is stress-free. Yoni and Allen are great at getting me in, getting me a loaner car if needed, explaining necessary repairs to me, and letting me know what repairs can wait a few months. They keep me informed as the work is being done, and usually beat their time estimates for completion. Very professional. More

What an outstanding group. From the sales staff (Casey)to the service center (Yoni). The buying process was easy with no pressure even though I probably test drove 6 cars over several visits as I (Casey)to the service center (Yoni). The buying process was easy with no pressure even though I probably test drove 6 cars over several visits as I was making my decision. the service staff was always available to help you get acquainted with the features of the car and listen to your issues. More

My MINI came all the way from Ohio and the team at BCo is awesome. Yoni and Allen take the time to explain what's going on, and they've always got a loaner ready for me. Great place! awesome. Yoni and Allen take the time to explain what's going on, and they've always got a loaner ready for me. Great place! More

I'm now on my second MINI and I don't think a better car has ever been built. MINI of Baltimore county takes excellent care of me. Jonathan Baron, my service adviser, keeps me informed of the progress and c has ever been built. MINI of Baltimore county takes excellent care of me. Jonathan Baron, my service adviser, keeps me informed of the progress and costs. The car is always spotless when I get it back. More

I’ve been taking my mini to Mini of Baltimore County for a few years now, and hope I’ll never need to go elsewhere! They always work hard to fit me in as soon as possible, answer questions over the phone be a few years now, and hope I’ll never need to go elsewhere! They always work hard to fit me in as soon as possible, answer questions over the phone before the appointment, and are very transparent with their recommendations. I trust what they recommend and know they take great care of my car! I always feel safe driving knowing they’ve worked on my car. More