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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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December 09, 2023

Mini of Towson is the only dealership you need to shop to purchase your next Mini Cooper. More

by jpsolinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rollocut
Dec 11, 2023 -

MINI of Towson responded

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

December 08, 2023

Dealership provides superb service. especially Allen Rolocut, Service Advisor. He made sure my car and me were well taken care of . I’ve been working with Allen for a number of years. He More

by Mon1ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 09, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 08, 2023

It’s a pleasure to do business with MINI Of Towson Service Department, especially Allen Rolocut always friendly, knows his stuff and gets the job done. I especially appreciate his advice and honest an More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 09, 2023 -

MINI of Towson responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2023

I visited Mini Towson because I had the check engine light on. Great explanation about the alternatives for my car and also, very good experience and time management. Great technician team. More

by Dulcinea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Wayne
Dec 08, 2023 -

MINI of Towson responded

Hi Dulcinea, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2023

I have had two Mini's from Mini of Towson and have always had a good experience. I especially like that I can bring my MINI by when my tire pressure light comes on and they will pump up my tires. More

by Lzouck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki
Dec 07, 2023 -

MINI of Towson responded

Hi, we are so happy to read such a great review about MINI of Towson! We hope you have a great day!

December 05, 2023

I’ve always received fantastic service and attention both when we purchased our current car as well as in maintaining that car. More

by dcpicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 07, 2023 -

MINI of Towson responded

Hi, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.

December 01, 2023

I've always felt well cared for by Allen, the Service Rep. He's a knowledgeable and diligent asset to your organization and great to deal with. More

by edrod01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 02, 2023 -

MINI of Towson responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Wayne gave exceptional customer service and care for a problem with my mini that could have potentially been an emergency. More

by debraashley67
Workmanship
Recommend Dealer
Yes
Employees Worked With
Wayne
Dec 01, 2023 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 27, 2023

Been going to MINI of Towson for years now and I’ve never had a bad experience, Allen is our go-to guy for service work it’s always a pleasure!! More

by travistress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 29, 2023 -

MINI of Towson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

The service department especially Wayne the service advisor is always professional and keeps us up to date on the needed repairs as well on the service call that my vehicle was there for. I will contin More

by Troy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Nov 28, 2023 -

MINI of Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!