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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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November 14, 2020

Alan Rolocut handled my service today at Mini. Alan is a knowledgeable, courteous and accommodating Service Adviser, and handled my service efficiently and thoroughly.....as usual. It is s as pleasure to go More

by MiniBob24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 19, 2020 -

MINI of Towson responded

Hi Bob! Thank you for sharing your feedback! We're glad you had a 5-star experience with our service department. Thank you for choosing MINI of Baltimore!

November 11, 2020

Yoni is totally the best service advisor in the business. He is extremely knowledgeable on all issues, most polite and courteous individual and will go the highest extreme to take care of all customers that More

by dmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 11, 2020 -

MINI of Towson responded

Thank you so much for your review. We are so delighted that we could make servicing your MINI enjoyable! We'll be here for you the next time your MINI needs some TLC!

November 10, 2020

Service writer, Yoni Baron is excellent and a true asset to Mini of Baltimore County. I can't say enough regarding the service you receive. The best service writer I have ever worked with from ANY dealers More

by Mike R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 11, 2020 -

MINI of Towson responded

Hey Mike! Thank you for posting your review regarding Yoni. Your review made us smile from boot to bonnet. Thank you for trusting Yoni and our team with your MINI!

November 10, 2020

Yoni was great. Polite and timely, he explained everything to me. and updated me how things were going. He got my service done in an appropriate amount of time for a reasonable price. More

by hsiongc
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 11, 2020 -

MINI of Towson responded

Thank you for sharing your feedback and for choosing MINI of Baltimore! We truly appreciate your kind words.

November 09, 2020

Excellent and quick reliable service and the best service advisor there is in all of Baltimore. Fast and easy drop off and pick up process More

by dmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 11, 2020 -

MINI of Towson responded

Thank you for your 5-star review! We're here to make servicing your MINI easy! Thank you for your kind words.

November 04, 2020

I bought my dream car from this dealership and it was an absolute pleasure of an experience and surprisingly easy. After the first year, I took the car for it's annual maintenance and Yoni was just wonderfu More

by britt.williams2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 09, 2020 -

MINI of Towson responded

Hi Britt! So happy that we could make your dreams of owing a MINI come true! We're also glad we could make the service process easy and convenient. That's our number one priority! We know you have choices when it comes to servicing your MINI and we're glad you chose us!

November 01, 2020

Professional, efficient, and friendly staff. Needed to replace tires as well as scheduled maintenance. Allen kept me updated throughout the day. Great job as always. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Nov 09, 2020 -

MINI of Towson responded

HI Nancy! Thanks for your great feedback. We always say how lucky we are to have such an incredible service team. We're glad you feel the same!

October 29, 2020

Thank you for being so courteous and efficient! Excellent customer service and friendly staff. No time spent waiting and kept in touch with me throughout my service appointment. More

by amandatam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 09, 2020 -

MINI of Towson responded

Thank you so much for sharing your kind words. We're glad Yoni communicated with you throughout the service process. Thank you for choosing MINI of Baltimore!

October 28, 2020

It's always a great pleasure to walk into Mini Baltimore and talk to the team there, their service is exceptional. Yoni from the service team is my go-to person, from scheduling a service appointment, makin More

by feiye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 09, 2020 -

MINI of Towson responded

Well, it's always a pleasure to assist YOU with your MINI needs. Thank you so much for your continued trust in our dealership. We appreciate your kind words and we're glad you're part of our family!

October 26, 2020

Great, competent service with a smile. Yoni and Allen are very nice to work with as front men for the service department. You will enjoy. More

by minidriverchuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Nov 09, 2020 -

MINI of Towson responded

Thank you for sharing your feedback. We're glad you continue enjoying your experience in our service department!!

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