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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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January 09, 2021

I always work with Yoni when I get my car serviced. He is knowledgeable, friendly, service-oriented, and great to work with. Go see him! More

by Michelle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jan 11, 2021 -

MINI of Towson responded

Hey Michelle! Thank you for choosing MINI of Baltimore! We appreciate your kind recommendation of Yoni! We're so happy to have you in our MINI family.

January 07, 2021

Service here is fantastic. I especially like the video showing exactly what needs to be done for my car. Thank you Allen Rolocut for all of your help. More

by Kibejuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jan 07, 2021 -

MINI of Towson responded

We're SO happy to read that Allen made your service visit fantastic. Thank you for sharing your feedback on DealerRater. We truly appreciate the 5-star review!

December 31, 2020

In for scheduled maintenance- car was ready when promised . Everyone is very friendly and professional. The video showing an issue requiring future attention was very helpful More

by E.G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jan 07, 2021 -

MINI of Towson responded

Thank you for the 5-star feedback, E.G.! We are glad we could exceed your expectations. Thank you for servicing with MINI of Baltimore!

December 27, 2020

Great job as usual Yoni and Allen. Always feel so well taken care of at Mini if Baltimore County. Definitely a key reason I will stay a Mini customer! More

by tim.c.regan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jan 07, 2021 -

MINI of Towson responded

Hi Tim, We couldn't be happier to have you in our MINI family. Thank you for taking the time to review Yoni & Allen.

December 26, 2020

The service was high quality and prompt. Yoni even offered me a quiet space to work while I waited for my car. Above and beyond! More

by Dara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jan 07, 2021 -

MINI of Towson responded

Hey Dara! It's our goal to exceed your expectations...we're glad we did our job right! Thank you for choosing MINI of Baltimore for your service needs!

December 11, 2020

Got my first maintenance service and happy with that. Yoni explain what they will be doing and they even send me a video of the service. That’s pretty cool! They all are very professional at MINI of Balt More

by Desire
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Dec 22, 2020 -

MINI of Towson responded

Hi Desire! Thank you for sharing! We are happy that you had such a wonderful experience with us! Enjoy your holiday season!

December 11, 2020

Professional and responsive from start-to-finish. Yoni helped me navigate a service situation covered by extended warranty. He also offered recommendations that allowed me to prioritize future service for More

by Eric H
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Dec 22, 2020 -

MINI of Towson responded

Hi Eric, Thank you for taking the time to review your experience with Yoni. We're so happy he was so accommodating. Thank you for the kind recommendation!

December 10, 2020

We bought two cars from MINI of Baltimore, and the service on them has been terrific. Yoni is always helpful and responsive. He makes it easy for us to keep our cars running smoothly. More

by Steve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Dec 22, 2020 -

MINI of Towson responded

Hi Steve! Thank you for sharing your feedback. We're glad Yoni keeps your MINIs in tip-top condition. We are so happy to have you part of our MINI family!

December 10, 2020

Service 12-20-20. Yoni once again provided great service. Always looking ahead and exploring options. Allen does too! Both have been great. Jeff Testerman in sales is fabulous too. Test drove electric mini. More

by Jep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
Dec 22, 2020 -

MINI of Towson responded

Hi Jep! Thank you for your continued loyalty to the MINI brand! It makes us so happy! We're always here for you when you need us! We're lucky to have you in our MINI of Baltimore family!

November 30, 2020

Allen is super informative and open to questions, makes sure customers understands what work is necessary versus optional and timeline for repairs. Always a good experience here. More

by Ashley
Customer Service
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 03, 2020 -

MINI of Towson responded

Hi Ashley! Thank you for your great feedback! We are so glad that you continue having 5-star experiences with Allen!

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