MINI of Towson - Service Center
Towson, MD
1,069 Reviews of MINI of Towson - Service Center
I always have a good experience when I go to have my car serviced. The one thing I love is that I truly feel like family. On my last visit it was my birthday, Yani( who I just luv) greated me with a happy b serviced. The one thing I love is that I truly feel like family. On my last visit it was my birthday, Yani( who I just luv) greated me with a happy birthday. Also when we go over the car he makes me feel like I am his only customer by call me by name.. Even when I say hello to the gentleman who sold us the car, he also gives me that family feeling. Smiles throughout the dealership always. If you have a mini, check them out. More
We live in Delaware but purchased our 2019 Mini Cooper Countryman from MINI of Baltimore County since we knew them to be an excellent dealer. Now, two years and 30,000 driven miles later, I still opt to Countryman from MINI of Baltimore County since we knew them to be an excellent dealer. Now, two years and 30,000 driven miles later, I still opt to drive 140 miles each way to have the car serviced at MINI of Baltimore County. In my work I do know automobile dealers and I know a good service tech when I see one. Yoni Baron knows the business and knows what customers need. The team has never disappointed. Pete More
Great service! Yoni, the service manager was reassuring, organized and detail-oriented. He was extra patient handling and explaining everything to me. I also particularly like the video they sent on the in organized and detail-oriented. He was extra patient handling and explaining everything to me. I also particularly like the video they sent on the inspection done on my car. Talk about transparency! Now my car is running much better than it has in while. More
Yoni always ensures a great experience at Mini Service!! Even though I was closer to another Mini service center, I had my car taken to Mini of Baltimore for their unparalleled service and customer care. Even though I was closer to another Mini service center, I had my car taken to Mini of Baltimore for their unparalleled service and customer care. More
Very happy with my service from Mini of Baltimore, arranged by Yoni Baron. Super friendly, thorough service and helpful advice. I've been to three different Mini dealers for service -- although all we arranged by Yoni Baron. Super friendly, thorough service and helpful advice. I've been to three different Mini dealers for service -- although all were excellent, this was the best experience I've had. More
Experience with Mini of Baltimore since 2010 was really outstanding. They have exceptional staff like Yoni Baron to make it a sweet experience unmatched. Thanks outstanding. They have exceptional staff like Yoni Baron to make it a sweet experience unmatched. Thanks More
On 1/11/21 I had another pleasurable opportunity of working with Yoni Baron, Service Adviser, at MINI of Baltimore County. He once again exuded being the consummate professional along with a vast autom working with Yoni Baron, Service Adviser, at MINI of Baltimore County. He once again exuded being the consummate professional along with a vast automotive product knowledge, congenial personality and an accommodating and diligent manner. This time around, I had a semi-annual, ophthalmological check up in Lutherville, MD and wanted to have my car serviced at the same time, since I now live three hours away in Cape May, NJ. Before I arrived, Yoni facilitated all of my transportation needs by getting me to my appointment and back to the dealership which went off flawlessly! Yoni truly knows the art of good customer relations and what "service after the sale" should really mean! What other service advisers and dealerships aspire to be...MINI of Baltimore County! More
Service at Mini of Baltimore county is always top notch. Even under these current pandemic restrictions...they continue to put the customer first. Yoni Baron for Customer Service Award!!! Even under these current pandemic restrictions...they continue to put the customer first. Yoni Baron for Customer Service Award!!! More
Thanking Yoni Baron as always who is ever ready to help and assist with my car issues .He is funny and treats you like a family . He will make you feel at home . He’s fits the title of his job. More power and assist with my car issues .He is funny and treats you like a family . He will make you feel at home . He’s fits the title of his job. More power to you Yoni and to Mini of Baltimore County. Sincerely, Geline More