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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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March 08, 2021

Mini of Baltimore County has been servicing our Mini Cooper R57 for over 5 years and Allen Rolocut has been our consistent service representative. The dealership has done an outstanding job adopting new More

by WAGlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Mar 12, 2021 -

MINI of Towson responded

We're so happy that we've had the opportunity to service your MINI for the last five years! We truly appreciate your loyalty and we hope to keep earning your trust for the next five years!

March 07, 2021

Thank you for the great service and politeness. He explained what work was performed. A video was submitted of the inspection of the car which revealed the car was in very shape. More

by Classy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Mar 12, 2021 -

MINI of Towson responded

Thank you for your kind feedback. We're glad you were impressed with the video inspection of your MINI. We want your experience to be as thorough as possible. Thank you for choosing MINI of Baltimore for service!

March 06, 2021

I live over an hour and a half away. I will only come to Mini of Baltimore to service my Countryman. The best place ever! More

by Nichole R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen Trippe, Allen Rolocut, Yoni Baron
Mar 12, 2021 -

MINI of Towson responded

Wow - Thank you Nichole, for driving an hour and a half away for our service! We're glad we earned the right to have you part of our family. Thank you for your recommendation!

March 04, 2021

Fantastic experience! We’ve bought all but one of our Mini’s there, and will purchase again in future. The service department is amazing! Allen Rolocut is always friendly and efficient, and most importa More

by amaclell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Mar 12, 2021 -

MINI of Towson responded

Thank you for your kind words about Allen and our service department. We're lucky to have you in our MINI of Baltimore family.

March 02, 2021

Yoni took care of my maintenance appointment. Car came out sparkling and runs so well. So appreciate the new wiper blades, it made a big difference driving home in the rain. Also battery in key fob is goo More

by SharonN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 12, 2021 -

MINI of Towson responded

Hi Sharon, Thank you for your 5-star rating! We're glad Yoni made servicing your vehicle such a fantastic experience. Thank you for choosing MINI of Baltimore!

February 27, 2021

After I lost my favorite service manager at Annapolis Mini I returned to Mini of BAltimore County and had the good fortune of being paired Up with Yoni Baron. He has handled my regular services as well More

by ETKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 12, 2021 -

MINI of Towson responded

Thank you so much for your recommendation. We're glad that you gave us a chance to service your MINI. We're lucky to have you in our MINI Baltimore family!

February 25, 2021

The service in the Baltimore mini dealership was remarkable compared to the service I received in the Annapolis mini dealership. I started with Annapolis but had to come over to Baltimore service to More

by Doucpiano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Mar 12, 2021 -

MINI of Towson responded

Hi Doug, We're so glad we could make your service experience so incredible! We're glad we could earn your trust and keep it...that's how we do business at MINI of Baltimore!

February 05, 2021

As always, Yoni and his team provided me great service and inspection on my MINI. They found engine mount was broken during inspection. This was unexpected unfortunate expense to fix for me but they showe More

by Tommy
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Feb 08, 2021 -

MINI of Towson responded

Hi Tommy, From all of us a MINI of Baltimore, thank you for leaving such fantastic feedback! Your complete satisfaction is our goal! Thanks for choosing Yoni and our MINI of Baltimore team for your service needs!

February 04, 2021

This dealership is the best. I am always confident when I have to take my car there. I am treated so well by Allen Rolocut and know that he will always see that my mini problems are solved. He is the bes More

by Dixielandjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miss Ellen, very nice and competent mechanics. Don’t , Jeff Testerman, Allen Rolocut, Yoni Baron
Feb 08, 2021 -

MINI of Towson responded

It was truly refreshing to read your feedback. It's our number one priority to make your experience 5-star, every time! You're spot on about Allen - he is a true asset to our company. Thank you for sharing your positive feedback. We're lucky to have you in our MINI family!

Feb 08, 2021 -

Dixielandjazz responded

I am lucky to have discovered Mini of Baltimore! What a pleasure !

February 02, 2021

Jonathan (Yoni) Baron is great! So easy to deal with, so knowledgeable & friendly! He kept me informed. Mini of Baltimore is great. Vehicle Techs do a superb job! More

by Rmd876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Feb 08, 2021 -

MINI of Towson responded

Thank you so much for taking a moment to leave your feedback. We're so glad you have been pleased with Yoni's high level of service!

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