MINI of Towson - Service Center
Towson, MD
1,069 Reviews of MINI of Towson - Service Center
Mini of Baltimore County has been servicing our Mini Cooper R57 for over 5 years and Allen Rolocut has been our consistent service representative. The dealership has done an outstanding job adopting new Cooper R57 for over 5 years and Allen Rolocut has been our consistent service representative. The dealership has done an outstanding job adopting new technology to document walk arounds using video and SMS texting to stay in communicate with their customers. Outstanding! More
Thank you for the great service and politeness. He explained what work was performed. A video was submitted of the inspection of the car which revealed the car was in very shape. explained what work was performed. A video was submitted of the inspection of the car which revealed the car was in very shape. More
Fantastic experience! We’ve bought all but one of our Mini’s there, and will purchase again in future. The service department is amazing! Allen Rolocut is always friendly and efficient, and most importa Mini’s there, and will purchase again in future. The service department is amazing! Allen Rolocut is always friendly and efficient, and most importantly ensures our cars always come out driving perfectly! Absolutely recommend! More
Yoni took care of my maintenance appointment. Car came out sparkling and runs so well. So appreciate the new wiper blades, it made a big difference driving home in the rain. Also battery in key fob is goo out sparkling and runs so well. So appreciate the new wiper blades, it made a big difference driving home in the rain. Also battery in key fob is good peace of mind. More
After I lost my favorite service manager at Annapolis Mini I returned to Mini of BAltimore County and had the good fortune of being paired Up with Yoni Baron. He has handled my regular services as well Mini I returned to Mini of BAltimore County and had the good fortune of being paired Up with Yoni Baron. He has handled my regular services as well as a brake replacement under (extended) warranty and he is extremely helpful and friendly and very easy to work with. I highly recommend him and BCMini service department. More
The service in the Baltimore mini dealership was remarkable compared to the service I received in the Annapolis mini dealership. I started with Annapolis but had to come over to Baltimore service to remarkable compared to the service I received in the Annapolis mini dealership. I started with Annapolis but had to come over to Baltimore service to correct the problem. More
As always, Yoni and his team provided me great service and inspection on my MINI. They found engine mount was broken during inspection. This was unexpected unfortunate expense to fix for me but they showe and inspection on my MINI. They found engine mount was broken during inspection. This was unexpected unfortunate expense to fix for me but they showed what is issue with video and explained in detail over the phone to make me clear. This experience was very good. I always appreciate their service. More
This dealership is the best. I am always confident when I have to take my car there. I am treated so well by Allen Rolocut and know that he will always see that my mini problems are solved. He is the bes I have to take my car there. I am treated so well by Allen Rolocut and know that he will always see that my mini problems are solved. He is the best. I was very impressed by the recent video , with the mechanic Illustrating his checking every part of my car and pointing out what had to be done. Both my husband and I were blown away by this video . Mini of Baltimore has emphasized on so many ways their views cern and caring for the customers. The mechanics are excellent at both diagnosing and fixing what needs to be done! From the front desk personnel to sales and repair people , to Miss Ellen when she cheerfully presents the bill, mini deserves an A Plus! It is a pleasure to deal with Mini of Baltimore. Allen Rolocut calls me “ sunshine,” but he should be called “ sunshine” as he spreads his sunshine always! he is truly a valuable asset to your company. ( I have also felt with Yoni, and he is also wondergul to deal with! ) More
Jonathan (Yoni) Baron is great! So easy to deal with, so knowledgeable & friendly! He kept me informed. Mini of Baltimore is great. Vehicle Techs do a superb job! knowledgeable & friendly! He kept me informed. Mini of Baltimore is great. Vehicle Techs do a superb job! More