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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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March 23, 2021

Yoni Baron has been my service advisor ever since I bought a new 2014 Mini Cooper Countryman at the dealership. I love Minis and now am on my second Countryman. Yoni is a wonderful service advisor, h More

by susan0306
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 26, 2021 -

MINI of Towson responded

Hi Susan, Thank you for posting such a wonderful review about Yoni. He's certainly a vital part of our service team. As you know, we LOVE dogs at MINI of Baltimore...so keep bringing our friends Max and Oliver to see us. Thank you for servicing at MINI of Baltimore.

March 23, 2021

I have purchased autos for over 40 years. Yoni Baron is the best service advisor ever! He is very customer-sensitive, courteous, always reachable, and has the overall concern of what is the best service fo More

by nateb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron, Patrick Dehaven
Mar 26, 2021 -

MINI of Towson responded

Hey Nate! Thank you for your confidence in our MINI staff. We're so happy to have you part of our MINI of Baltimore family. We look forward to seeing you again, soon!

Mar 27, 2021 -

nateb responded

Pleased to be a very satisfied customer of MINI of Baltimore

March 22, 2021

I am always grateful that I can bring my car in, and Yoni is there to help me. He is always pleasant and willing to help me figure out what needs to be done now, and what can wait until next time! Thanks, Yo More

by roomeshelton
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 26, 2021 -

MINI of Towson responded

Thank you for sharing your feedback about Yoni! Your kind words mean the world to us. Thank you for trusting Yoni and our team with your MINI service needs.

March 22, 2021

I had the pleasure of meeting and working with Yoni for the first time. He made the service process effortless on my part and he was so very nice to work with. He made me feel as if I was his one and onl More

by Kimberly
Customer Service
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 26, 2021 -

MINI of Towson responded

Hi Kimberly, Welcome to MINI of Baltimore's world-class service department! You are in great hands with Yoni! We're happy to read that your visit with us was absolutely wonderful. Thank you for choosing MINI of Baltimore.

March 18, 2021

Can't say enough good things about this dealership! Pleasant, professional staff, beautiful and calm interior space with many creature comforts. Thank you for your kind attention. More

by richard_arrington2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 26, 2021 -

MINI of Towson responded

Thank you so much, Richard! We're so glad you're a fan of Yoni and our service team. Thank you for choosing MINI of Baltimore!

March 18, 2021

Mini in for routine service. No issues.Fast, though. As always a good experience...and they always know your name. The Mercedes dealer never did. More

by Vtbambrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 26, 2021 -

MINI of Towson responded

Thank you for your 5-star review. We're always happy to see you. Thank you for continuing to service at MINI of Baltimore!

March 15, 2021

Once again Allen Rolocut was a pleasure to deal with. Friendly and always going that extra mile to help make my experience first rate. Love dealing with Allen, super knowledgeable, honest and explains e More

by Kent Chalmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Mar 17, 2021 -

MINI of Towson responded

Hello Kent! Thank you for your lovely review of Allen. Ensuring that you receive the ultimate MINI service is our number one goal. Thank you for your recommendation!

March 13, 2021

I’ve gotten great service from Yoni and the service team at Mini of Baltimore` County. Easy appointments, on time service, pleasant waiting area and great conversation with Yoni. In and out, easy, done. More

by Katsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 17, 2021 -

MINI of Towson responded

Thank you for your kind feedback. It's our priority to get you back motoring on the road as quickly as possible! We're glad you're a fan of Yoni and his outstanding service!

March 13, 2021

Yoni and his team once again were very responsive, easy to deal with, and took care of me and my Countryman with the same attention and speed I have come to expect. More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Mar 17, 2021 -

MINI of Towson responded

KW - We truly appreciate your feedback regarding Yoni! It was a pleasure servicing your MINI. Thank you for trusting MINI of Baltimore with your service needs!

March 12, 2021

Allen Rolocut is my Mini service advisor. Allen, and Jeff (best mechanic ever), keep Hulk (my green countryman), and I rolling along. Having a trustworthy auto service department, is essential to me. I drive More

by Agnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Mar 12, 2021 -

MINI of Towson responded

Hi Agnes, Thank you for your amazing feedback! We're happy to read that Allen and Jeff continue to keep your "Hulk" running at its best. Thank you for driving from MoCo to see us! It is always a pleasure!

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