MINI of Towson - Service Center

Allen was professional and friendly. He completed the service he promised and got me on my way. I have had only good experiences with Allen and Yoni. service he promised and got me on my way. I have had only good experiences with Allen and Yoni. More

Yoni is trustworthy, competent, helpful and provides individualized advice. I’m very happy with my Countryman.... this is my 3rd Mini. I guess I am hooked... individualized advice. I’m very happy with my Countryman.... this is my 3rd Mini. I guess I am hooked... More

Yoni Baron is great. Last week I brought my car in for routine maintenance. A problem was discovered and I needed a loaner for a few days . Yoni arranged the loaner and transferred everything from my car routine maintenance. A problem was discovered and I needed a loaner for a few days . Yoni arranged the loaner and transferred everything from my car to it ( including 3 bags for the Goodwill.) And he did it all with a 😊. Thank you again More

Yoni Baron has been my service advisor ever since I bought a new 2014 Mini Cooper Countryman at the dealership. I love Minis and now am on my second Countryman. Yoni is a wonderful service advisor, h bought a new 2014 Mini Cooper Countryman at the dealership. I love Minis and now am on my second Countryman. Yoni is a wonderful service advisor, has a great personality, and always has a big smile on his face. Further, I give him extra points because he really likes my 2 Pomeranians, Max and Oliver, one of whom usually comes with me to the dealership when my car requires service. Aside from Yoni, other employees of Mini of Baltimore County are very friendly and also make a fuss over my 2 little pups because they are so darn adorable (in my opinion). Thanks for everything, Yoni, and keep up the good work!! More

I have purchased autos for over 40 years. Yoni Baron is the best service advisor ever! He is very customer-sensitive, courteous, always reachable, and has the overall concern of what is the best service fo the best service advisor ever! He is very customer-sensitive, courteous, always reachable, and has the overall concern of what is the best service for my three Mini"s. Gaining trust and establishing confidence is key to customer returns. I have confidence & I trust Yoni, his suggestions and recommendations have proven to be in my absolute best interest. Actually, I look forward to getting autos serviced at Mini of Baltimore County ... been sharing with my friends! More

I am always grateful that I can bring my car in, and Yoni is there to help me. He is always pleasant and willing to help me figure out what needs to be done now, and what can wait until next time! Thanks, Yo is there to help me. He is always pleasant and willing to help me figure out what needs to be done now, and what can wait until next time! Thanks, Yoni! More

I had the pleasure of meeting and working with Yoni for the first time. He made the service process effortless on my part and he was so very nice to work with. He made me feel as if I was his one and onl the first time. He made the service process effortless on my part and he was so very nice to work with. He made me feel as if I was his one and only client and that I was his priority concern. Yoni and Baltimore Mini service department is top notch and much appreciated!! More

Can't say enough good things about this dealership! Pleasant, professional staff, beautiful and calm interior space with many creature comforts. Thank you for your kind attention. Pleasant, professional staff, beautiful and calm interior space with many creature comforts. Thank you for your kind attention. More

Mini in for routine service. No issues.Fast, though. As always a good experience...and they always know your name. The Mercedes dealer never did. always a good experience...and they always know your name. The Mercedes dealer never did. More

Once again Allen Rolocut was a pleasure to deal with. Friendly and always going that extra mile to help make my experience first rate. Love dealing with Allen, super knowledgeable, honest and explains e Friendly and always going that extra mile to help make my experience first rate. Love dealing with Allen, super knowledgeable, honest and explains everything in detail. Highly recommend. More