MINI of Towson - Service Center

Warm,friendly, caring ( I-use a walker and Allen immediately got me a chair while I waited,just a few minutes) knowledgeable, good communications, fixed everything that concerned me . So glad I have immediately got me a chair while I waited,just a few minutes) knowledgeable, good communications, fixed everything that concerned me . So glad I have moved close to this dealership. More

I've been working with Service Advisor Yoni Baron at MINI of Baltimore County through ownership of two Cooper S's. My first car was replaced at 140k with a second Cooper S which now is approaching 140k and i of Baltimore County through ownership of two Cooper S's. My first car was replaced at 140k with a second Cooper S which now is approaching 140k and is still going strong. I maintain my cars according to factory specification and with considerable experience under my belt over 17 years, am in a position to say that my experience with Yoni has been nothing short of spectacular. Yoni goes out of his way to make the experience as pleasant as possible and does all the little things to ensure satisfaction and then some. He's clearly very knowledgeable and explains what's being done and why, then makes sure it's executed the way it should be. When I need service, I email Yoni and he sets it up for me - no muss, no fuss and with my ridiculously busy schedule, I always appreciate that he makes it so easy for me. The staff is very friendly and professional and always does a good job. No reason to go anywhere else when I can be sure of getting the service I need from Yoni and the MINI crew! Thanks so much for your help, Yoni! More

Fantastic experience from the first phone call to when I walked out the door and drive away. The entire crew was very professional and kept me informed throughout the process; again, fantastic experience! walked out the door and drive away. The entire crew was very professional and kept me informed throughout the process; again, fantastic experience! More

MINI for Life!!! Top Notch service from truly knowledgeable, accommodating and caring Yoni!! Trusting and reliable - Yoni knows you and your vehicle. Couldn’t ask for better!!! knowledgeable, accommodating and caring Yoni!! Trusting and reliable - Yoni knows you and your vehicle. Couldn’t ask for better!!! More

It is always a pleasure to work with Yoni. He is knowledgeable and explains the information that I need to understand about my Mini in a clear and detailed manner. He is also a warm, kind, and thoug knowledgeable and explains the information that I need to understand about my Mini in a clear and detailed manner. He is also a warm, kind, and thoughtful person who makes you feel like family. Mini of Baltimore is very fortunate to have such a wonderful professional working for them. More

Always best service call with Yoni.Keeps me updated on Always best service call with Yoni. Keeps me updated on my mini for that day and future service needed!!! Appreciate knowing I am getting the best s Always best service call with Yoni. Keeps me updated on my mini for that day and future service needed!!! Appreciate knowing I am getting the best service. More

Always perfect customer service each time . Yoni and his Always perfect customer service each time . Yoni and his team (mehanics) , makes me feel safe driving the car once the problem gets fixed. Keep up t Always perfect customer service each time . Yoni and his team (mehanics) , makes me feel safe driving the car once the problem gets fixed. Keep up the good work!!! More

I have been working with Yoni Baron for years and have really really appreciated it. I was scheduled to drop my car on a Monday but I had an issue with my tire on the prior Friday and had to have my car really really appreciated it. I was scheduled to drop my car on a Monday but I had an issue with my tire on the prior Friday and had to have my car towed to the dealership early. Yoni made arrangements to get me into a loaner car ahead of schedule at a time when he was super busy, and he was extremely friendly about it and really helped me out in general. He also kept me up to date and informed about my car while I was having service. Allen was great to work with when I returned my car. I have worked with Allen before. I have not worked with him as much as Yoni but I also feel fortunate to work with him. My car is driving great now to boot! A big thanks to Yoni, Allen, and all in the service department. I did give a 3 star on price because I didn't go the cheapest route, but you get what you pay for sometimes, don't you? More

Yoni was very nice and very helpful, as usual. I will be happy to have Yoni again as my service adviser. Thank you very much. happy to have Yoni again as my service adviser. Thank you very much. More

Great Customer Service Department, fast efficient and do a great job..I always enjoy my visits to have my Mini Serviced. Highly recommend purchasing and servicing your Mini of Baltimore County. a great job..I always enjoy my visits to have my Mini Serviced. Highly recommend purchasing and servicing your Mini of Baltimore County. More