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MINI of Towson - Service Center

Towson, MD

4.8
1,072 Reviews

1,072 Reviews of MINI of Towson - Service Center

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June 19, 2021

Allen Rolocut of Mini.of Baltimore was courteous and did an excellent job explaining the maintenance work needed. Service was excellent from car drop off to pick up. More

by jmorrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 22, 2021 -

MINI of Towson responded

Thank you for your great feedback about Allen. We're so glad your experience with him was A+! Thank you for servicing with MINI of Baltimore! See you next time!

June 19, 2021

I’ve been dealing with Mini of Towson for 7 years and Allen Rolocut has been my service advisor each time. He is the most pleasant customer service person! He makes sure to be thorough in explaining ever More

by Crissydenardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 22, 2021 -

MINI of Towson responded

Crissy, We truly appreciate the time you took to post your review. We're so happy that Allen continues to make every service visit with us enjoyable. Thank you for your continued trust in Allen and our MINI service team!

June 14, 2021

This dealership is just wonderful! I owe that in large part to the willingness of the service representatives who strive to go above and beyond More

by Chezkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
Jun 16, 2021 -

MINI of Towson responded

You said it right there! It's our job to go above and beyond for you! We're glad to have been able to exceed your expectations. Thank you so much for choosing MINI of Baltimore!

June 08, 2021

Jonathan (Yoni) Baron and his team always provide honest, 5-star service. I'm always welcomed with hospitality and treated with professionalism. The video inspections are also a great way to see and understa More

by Phil R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 08, 2021 -

MINI of Towson responded

Hello Phil! Thank you for your feedback and for continuing to choose MINI of Baltimore for your service needs. It's a pleasure assisting you with your MINI service needs. Thank you for choosing us!

June 08, 2021

I know that every time I come here, things will go smoothly. Thank you MINI and Yoni! One suggestion for MINI: Bring back loaner cars in house instead of having to go to BMW. More

by marnieshap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jun 16, 2021 -

MINI of Towson responded

Thank you for your kind feedback! We truly appreciate your feedback and will relay this to our management team. Thanks for choosing MINI of Baltimore!

May 25, 2021

I can always count on Yoni to give me honest evaluations. The entire service department is great. When I have a problem, it’s a comfort to know they’re there for me. More

by HarryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
May 28, 2021 -

MINI of Towson responded

Hi Harry! We enjoyed reading your feedback. Thank you for your wonderful review about Yoni, Allen, and our service team. We are lucky to have great clients like you in our MINI of Baltimore family!

May 19, 2021

Jonathan was great to deal with. Easy to talk with and he explained throughly. Very pleasant. Nice job. I would recommend this dealership for service atmosphere was very nice. More

by Mastergolddigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
May 20, 2021 -

MINI of Towson responded

Thank you for your review of Yoni. We are glad that your experience servicing your MINI was top-notch. Thanks for choosing MINI of Baltimore!

May 19, 2021

Good job👍👍Great to have an interested service tech.... Good job👍👍 Great to have an interested service tech.... A rare find and a more than expected service. I highly recommend this Mini service departme More

by The Cpt.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Yoni Baron
May 20, 2021 -

MINI of Towson responded

Hi, Thank you for taking the time to post your review about Yoni. Your satisfaction is our number one priority. We're happy to read that he made your service experience so enjoyable. Thank you for choosing MINI of Baltimore.

May 18, 2021

I have been taking my Mini Cooper here for years to get my service done and I would never go anywhere else. Each time I've been they have been extremely helpful. You can tell they really care about their c More

by Crystal C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
May 20, 2021 -

MINI of Towson responded

Hi Crystal, Thank you for taking the time to review Yoni and our service team! We're lucky to have you in our MINI family. Thank you for your continued trust in our services.

May 18, 2021

Was interested in getting a lift kit installed on my Countryman. Yoni helped me through the process and Paul the mechanic did an excellent job installing the lift kit! It's great to have Yoni's expertis More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul the Mechanic, Yoni Baron
May 20, 2021 -

MINI of Towson responded

Thank you for sharing your feedback about the install of your new lift kit! Our goal is to ensure your total satisfaction and we're glad we did just that! Thank you for always choosing MINI of Baltimore!

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