Back

MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

Sort by
June 28, 2021

This is my third Mini. I will only deal with Mini of Baltimore. The service department is the best. Allen was very courteous and helpful. I always feel like they take the tome to explain any service is More

by pdvogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut , Allen Rolocut
Jul 13, 2021 -

MINI of Towson responded

We couldn't be happier to read your feedback. We're glad that Allen and our team have earned your trust over the years. We're happy to have you in our MINI family!

June 28, 2021

My service visit to Mini of Baltimore County was nothing less than fantastic. Alan Rolocut was very helpful and efficient as well as the service team. It was so satisfying to get a short video of the servic More

by Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The full service team, Allen Rolocut
Jul 13, 2021 -

MINI of Towson responded

Thank you for sharing your feedback, Vincent! You can rest assured that you're in good hands with Allen and our entire MINI service team. Thank you for choosing us for your MINI needs!

June 28, 2021

Excellent Service - Customer is primary. Service advisor, Yoni Baron, recommends the best auto care with the customer in mind; He balances safety & service & budget, highly customer-sensitive More

by nateb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 13, 2021 -

MINI of Towson responded

Thank you, Nate! We couldn't be happier to read about the great service Yoni provides. Thanks for choosing MINI of Baltimore!

June 28, 2021

I have owned my Mini Cooper since 2011. Love my car. And just as important is the Oustanding Service I have received. However, I would especially like to tout and commend Alan Rolocut. Alan always greets More

by jgeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Allen Rolocut, Yoni Baron
Jul 13, 2021 -

MINI of Towson responded

Hi Elaine, We truly appreciate you sharing your review with the DealerRater community! We're glad to read that Allen makes servicing your MINI fun!

June 28, 2021

I have owned 4 minis over the last 20 years. I loved each one as though they were a beloved pet or family member. It has always been a pleasure to get my vehicle services at Mini of Baltimore County wo More

by cdwyer25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 13, 2021 -

MINI of Towson responded

It was so delightful reading your review. We're just as passionate about the MINI brand as you are! It is a pleasure assisting you with your service needs and we will continue to do so for years to come. Thank you for choosing MINI of Baltimore!

June 28, 2021

Excellent customer service by the Service team of Allan and Yoni. Always, straight and honest on all service fixes. Sales department shines too; just bought our 4th Mini from this dealer over the past 10 y More

by russellfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jul 13, 2021 -

MINI of Towson responded

Thank you so much for taking the time to review your recent service experience. We're so glad to read that Allen and Yoni continue exceeding your expectations. Thank you for your continued trust in MINI of Baltimore!

June 22, 2021

Yoni Baron , you’re the best !!!Continue the good Yoni Baron , you’re the best !!! Continue the good performance , more power to you man . More

by Stardust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jun 25, 2021 -

MINI of Towson responded

Thank you so much for such kind feedback about Yoni! We're glad to read your review and happy you're part of our MINI family!

June 19, 2021

Allen Rolocut of Mini.of Baltimore was courteous and did an excellent job explaining the maintenance work needed. Service was excellent from car drop off to pick up. More

by jmorrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 22, 2021 -

MINI of Towson responded

Thank you for your great feedback about Allen. We're so glad your experience with him was A+! Thank you for servicing with MINI of Baltimore! See you next time!

June 19, 2021

I’ve been dealing with Mini of Towson for 7 years and Allen Rolocut has been my service advisor each time. He is the most pleasant customer service person! He makes sure to be thorough in explaining ever More

by Crissydenardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jun 22, 2021 -

MINI of Towson responded

Crissy, We truly appreciate the time you took to post your review. We're so happy that Allen continues to make every service visit with us enjoyable. Thank you for your continued trust in Allen and our MINI service team!

June 14, 2021

This dealership is just wonderful! I owe that in large part to the willingness of the service representatives who strive to go above and beyond More

by Chezkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
Jun 16, 2021 -

MINI of Towson responded

You said it right there! It's our job to go above and beyond for you! We're glad to have been able to exceed your expectations. Thank you so much for choosing MINI of Baltimore!

...
21
...