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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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July 16, 2021

Jonathan (Yoni) has been very helpful for providing help with service requests and any other clerification which is needed. As always, great service from dealership. More

by Bipin K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 16, 2021 -

MINI of Towson responded

We truly appreciate your kind words about Yoni. Thank you for posting your review and for choosing MINI of Baltimore for your service needs. Happy Motoring!

July 15, 2021

Excellent service as always! Clean and pleasant waiting area. Love the video showing the work being done. Mini of Baltimore and staff are the best! More

by Mini 4 Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 16, 2021 -

MINI of Towson responded

Thank you for your amazing review! We think you're awesome too! Thank you for trusting us with your MINI.

July 14, 2021

Amazing service. Found other issues with my car my warranty would cover and repaired them as well without me even having to ask. Plan on using them for any future repairs and probably my next Mini. More

by J. Wagman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 16, 2021 -

MINI of Towson responded

We're happy to read that we have earned your business in the future! It's our goal to make your service experience top-notch. We're glad that we did our job right. Thank you for choosing MINI of Baltimore!

July 14, 2021

Jonathan (Yoni) Baron was fantastic to work with - from greeting me at door to arranging a "Lyft" from and back to the dealership. Professional and efficient - I will continue to have my car serviced at Mi More

by smharrisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 14, 2021 -

smharrisel responded

Jonathan (Yoni) Baron was fantastic to work with - from greeting me at door to arranging a "Lyft" from and back to the dealership. Professional and efficient - I will continue to have my car serviced at Mini of Baltimore County.

July 13, 2021

Great service and even better communication. The All 4 Countryman is fun to drive and reasonably fuel efficient. The service team were very helpful. Thank you More

by Terryh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jul 13, 2021 -

MINI of Towson responded

Hi Terry, Thank you for your great feedback. Communication is our #1 priority - we're glad you feel the same. Thank you for choosing MINI of Baltimore!

July 13, 2021

My service contact for the last ten years has been Alan Rolocut who is the kindest, most patient of people. He instills confidence, he cares about his work and his clients. I am loyal to Mini of Baltimor More

by ekameen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jul 13, 2021 -

MINI of Towson responded

Thank you so much for your kind words about Allen. He truly does care about each and every one of his clients! We're lucky to have you in our MINI family. Thank you for sharing!

July 13, 2021

Allen Rolocut got my car in and out when I was in a pinch. I know I can always expect great service when I call. More

by ashleyabutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 16, 2021 -

MINI of Towson responded

Thank you for your fabulous review of Allen. You're 100% correct - you can count on stellar service each and every time you visit us. Thank you for choosing MINI of Baltimore!

July 05, 2021

Allen in Service department was amazing. All they care about is customer satisfaction and I really experienced that at this dealership. Thanks for the good work More

by Nishanth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 13, 2021 -

MINI of Towson responded

You couldn't have said it better! :) We work very hard to ensure that your service visit is 5-stars. We're glad you're a fan of Allen and our service team. Happy motoring!

June 30, 2021

While not a pleasure to constantly spend on my Money Pit Mini, these guys do a great job, in a very timely manner. More

by Vicj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, technician, Allen Rolocut
Jul 13, 2021 -

MINI of Towson responded

We're glad you're a fan of our service team. Thank you for choosing MINI of Baltimore!

June 29, 2021

Always a wonderful service experience! Everyone is very kind and helpful. More

by Mastratak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jul 13, 2021 -

MINI of Towson responded

Thank you for your great feedback! We are here to make your service visit easy and fun! Thanks for choosing MINI of Baltimore!

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