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MINI of Towson - Service Center

Towson, MD

4.8
1,072 Reviews

1,072 Reviews of MINI of Towson - Service Center

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July 27, 2021

Allen Rolocut is so nice and helpful has great customer service. Love the video of them inspecting the car. Keep up the excellent work. Thank You. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 27, 2021 -

MINI of Towson responded

Hi Lynn! We appreciate your review. We like to keep our clients fully "in the know" about the ins and outs of their MINIs. We're glad you enjoyed the inspection video! Thank you for your feedback!

July 26, 2021

Excellent service, definitely enjoyed. Would like to thank Allen Rolocut for his great service, smiles and patience, a great experience to share with my friends. More

by anniegong0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 27, 2021 -

MINI of Towson responded

Thank you so much for sharing your feedback about Allen. Our goal is to ensure that you have the best experience servicing your MINI. Thank you for choosing MINI of Baltimore!

July 17, 2021

Yoni is the best, the best, the best! Can't say enough about the excellence in professionalism he always offers. I will always take my Countryman to Yoni. More

by JHARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron, Lori Connolly
Jul 26, 2021 -

MINI of Towson responded

Thank you for your wonderful feedback about Yoni! We're so lucky to have you in our MINI of Baltimore family. Happy motoring!

July 16, 2021

Jonathan (Yoni) has been very helpful for providing help with service requests and any other clerification which is needed. As always, great service from dealership. More

by Bipin K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 16, 2021 -

MINI of Towson responded

We truly appreciate your kind words about Yoni. Thank you for posting your review and for choosing MINI of Baltimore for your service needs. Happy Motoring!

July 15, 2021

Excellent service as always! Clean and pleasant waiting area. Love the video showing the work being done. Mini of Baltimore and staff are the best! More

by Mini 4 Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 16, 2021 -

MINI of Towson responded

Thank you for your amazing review! We think you're awesome too! Thank you for trusting us with your MINI.

July 14, 2021

Amazing service. Found other issues with my car my warranty would cover and repaired them as well without me even having to ask. Plan on using them for any future repairs and probably my next Mini. More

by J. Wagman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 16, 2021 -

MINI of Towson responded

We're happy to read that we have earned your business in the future! It's our goal to make your service experience top-notch. We're glad that we did our job right. Thank you for choosing MINI of Baltimore!

July 14, 2021

Jonathan (Yoni) Baron was fantastic to work with - from greeting me at door to arranging a "Lyft" from and back to the dealership. Professional and efficient - I will continue to have my car serviced at Mi More

by smharrisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jul 14, 2021 -

smharrisel responded

Jonathan (Yoni) Baron was fantastic to work with - from greeting me at door to arranging a "Lyft" from and back to the dealership. Professional and efficient - I will continue to have my car serviced at Mini of Baltimore County.

July 13, 2021

Great service and even better communication. The All 4 Countryman is fun to drive and reasonably fuel efficient. The service team were very helpful. Thank you More

by Terryh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jul 13, 2021 -

MINI of Towson responded

Hi Terry, Thank you for your great feedback. Communication is our #1 priority - we're glad you feel the same. Thank you for choosing MINI of Baltimore!

July 13, 2021

My service contact for the last ten years has been Alan Rolocut who is the kindest, most patient of people. He instills confidence, he cares about his work and his clients. I am loyal to Mini of Baltimor More

by ekameen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jul 13, 2021 -

MINI of Towson responded

Thank you so much for your kind words about Allen. He truly does care about each and every one of his clients! We're lucky to have you in our MINI family. Thank you for sharing!

July 13, 2021

Allen Rolocut got my car in and out when I was in a pinch. I know I can always expect great service when I call. More

by ashleyabutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jul 16, 2021 -

MINI of Towson responded

Thank you for your fabulous review of Allen. You're 100% correct - you can count on stellar service each and every time you visit us. Thank you for choosing MINI of Baltimore!

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