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MINI of Towson - Service Center
Towson, MD
1,069 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,069 Reviews of MINI of Towson - Service Center
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September 22, 2021
I highly recommend Mr. Allen Rolocut as a service manager at MINI of Baltimore County. He truly understands his customer’s needs and is a great communicator. He lays out a plan for every service visit so you at MINI of Baltimore County. He truly understands his customer’s needs and is a great communicator. He lays out a plan for every service visit so you always know exactly what is going on. He’s a big reason why we are now a three MINI family! More
by West Towson
Employees Worked With
Allen Rolocut
September 22, 2021
Allen , yoni and the entire service staff are amazing, consistently getting it right keeping my 2008 Mini Cooper s running excellent! consistently getting it right keeping my 2008 Mini Cooper s running excellent! More
by Shynay
Employees Worked With
Loaner car guy’s , Allen Rolocut, Yoni Baron
September 21, 2021
Mini of Baltimore Co is terrific. I just ordered my 4th Mini, so they must be doing something right! Excellent service, courteous, pleasant, and all around great people! Mini, so they must be doing something right! Excellent service, courteous, pleasant, and all around great people! More
by sharon
Employees Worked With
Sales Manager was great,too., Allen Rolocut
September 21, 2021
It’s been 6 years since I first stepped foot into It’s been 6 years since I first stepped foot into the dealership, and to very honest nothing has changed. Not the service or it’s quality. Most It’s been 6 years since I first stepped foot into the dealership, and to very honest nothing has changed. Not the service or it’s quality. Most importantly Allen Rollocut’s warm and friendly face is still ever present. I recently took my car in to the shop for a leak. Then I was told the leak had caused extensive damage to cars Mother chip, and the alternator was affected. Also, on this very visit the wonderful and skillful technicians found out that my timing belt was stretched. Problems problems! What is most impressive is that I didn’t have to lift a finger or even make one phone call. Allen Rollocut called both my insurance company and my car warranty company to settle my claim. I am truly grateful that Allen helped me out. It turned out that repairing everything was really expensive. I would recommend Mini of Baltimore to anyone. The service is topnotch, but so are the entire staff that work there. They go above and beyond and truly care for their customers. Thank you Allen for your do for me More
by Sr21224
Employees Worked With
Allen Rolocut
September 04, 2021
The service dept was very responsive and efficient. Wayne did an excellent job keeping us informed through the process. Thanks for the timeliness and professional service. did an excellent job keeping us informed through the process. Thanks for the timeliness and professional service. More
by Debbie
Employees Worked With
Wayne
September 02, 2021
Allen details all about the car issues , if there is .He Allen details all about the car issues , if there is . He gives advices how to deal with whatever issue the car . I’m very satisfied. Allen details all about the car issues , if there is . He gives advices how to deal with whatever issue the car . I’m very satisfied. More
by Stardust
Employees Worked With
Jeff Wright, Allen Rolocut
August 12, 2021
Superior service, clean dealership. They even ordered an Enterprise rent for me. The whole experience is devoid of any snags, burrs, blotches etc. You come with your problem - they fix it - you pay and go Enterprise rent for me. The whole experience is devoid of any snags, burrs, blotches etc. You come with your problem - they fix it - you pay and go, that’s it. Just cannot possibly be any better than that. More
by memdaletpey
Employees Worked With
Allen Rolocut
August 11, 2021
My favorite people, mini of Baltimore. Allen Rolocut keeps the standards high. I will miss Yoni, but Allen does his company proud. Thank you Allen! keeps the standards high. I will miss Yoni, but Allen does his company proud. Thank you Allen! More
by Surfergirl51
Employees Worked With
Allen Rolocut, Yoni Baron
