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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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January 23, 2023

Always get great service. Quick to respond and fix the problem you are having. Just wish I didn’t have to replace a tire every few months. More

by sedecker1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jan 26, 2023 -

MINI of Towson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 19, 2023

The entire staff at Mini Towson go out of their way to bake your visit as easy as possible. Allen and William are both awesome in explaining and keeping you informed about your vehicle and the time that t More

by kat21214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and William
Jan 23, 2023 -

MINI of Towson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

This dealership is wonderful. The staff is helpful and very nice. They explain things where you understand them and I have never had an issue there. Always look forward to my year More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and receptionist
Jan 20, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!

January 14, 2023

Service here is great. I can always count on the guys at Mini of Towson to give my car the TLC that it needs. Top notch. More

by StephG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jan 20, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 09, 2023

Went above and beyond to help me with my problem wonderful customer service I would recommend them to anyone More

by Howard.rice 2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 12, 2023 -

MINI of Towson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of MINI of Towson and we hope to be of service again in the future.

January 02, 2023

They told me something was fixed when it wasn’t, they didn’t wash my car, and wouldn’t let me leave, because the printer was broken and they couldn’t print the paperwork. More

by stephanie.warns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 06, 2023 -

MINI of Towson responded

Hi Stephanie, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 308-3846. We hope to hear from you.

December 31, 2022

I was 6 hours from home and the yellow engine icon came on the screen and the engine lost power and was running rough. Time was running short for getting home and tending to the limping Mini Countryman. More

by webstayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki
Jan 03, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 29, 2022

Sudden disabled car while on vacation, and though I bought my car from Mini of Towson 17 years ago, I have been mostly living abroad and/or out of town. They welcomed me and my beloved old gal back in More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jan 02, 2023 -

MINI of Towson responded

Hi Bill, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2022

Allen was absolutely wonderful as always and we couldn’t be happier with the service we received. More

by SamanthaLudwitzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Dec 26, 2022 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 05, 2021

We always have an excellent experience with Mini of Baltimore, especially with getting service. We often work with Allen Rolocut, who is great. More

by Ravi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
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