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MINI of Towson - Service Center

Towson, MD

4.8
1,069 Reviews

1,069 Reviews of MINI of Towson - Service Center

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February 28, 2023

This was my first experience with MINI of Towson and it was a very good one. From the check in with Allen to the communication about my vehicle to the check out/pick up process, everyone was very courteous More

by csjjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 04, 2023 -

MINI of Towson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 22, 2023

Very knowledgeable and honest. They provided a ride home for me. While they did not find the issue, they let me know that they would not charge me if the issue comes back up More

by jlayug04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan and Wayne
Feb 25, 2023 -

MINI of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Great service, friendly, and not pushy. Clean facilities and clean vehicles. Loaner vehicle was new and very nice. More

by kippandjenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Feb 26, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

Great person mr Wayne was real helpful and the mechanic took care of me!!!thanks More

by Nw18121812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Wayne
Feb 22, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 10, 2023

Great service again from Allen. He takes great care in explaining what the issues are and how they need to be addressed. Very very responsive. More

by kpwebb66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Feb 12, 2023 -

MINI of Towson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2023

We very much appreciated the service and considerations afforded us with our Grandson’s Mini Cooper. We will gladly recommend this business whenever we can. It was refreshing to have been treated so well More

by lippym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki
Feb 12, 2023 -

MINI of Towson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 09, 2023

I appreciate that they keep my mini going and give me information on what to expect on the horizon as to service. More

by cjanebowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Feb 12, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 06, 2023

Alan always goes above and beyond. I thought I’d have to leave my car, but they had me in and out so quickly, and he even loaned me his phone charger so that my phone wouldn’t die whil More

by jodihume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Feb 09, 2023 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2023

Clear communication with video showing issues and updates. Rep was friendly and helpful. Great service More

by Fac1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jan 31, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 31, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2023

The service rep Allen is always courteous & tries to take care of your concerns about your car asap. And the mechanics always do an excellent job – never have to go back for a redo.. More

by SisH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Jan 30, 2023 -

MINI of Towson responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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