MINI of Towson - Service Center

Wayne was great at service desk with his assistant and service to get my Mini done on timely manner service to get my Mini done on timely manner More

Love my Mini of Baltimore dealership! The service department sends videos of the work they’re doing, and talks about what looks good, and what needs to be done. Thank you Wayne for the gr The service department sends videos of the work they’re doing, and talks about what looks good, and what needs to be done. Thank you Wayne for the great service. More

Dealership is very accommodating and everybody’s very courteous. The waiting area is inviting and pleasant. courteous. The waiting area is inviting and pleasant. More

Questions answered and very helpful to understand our Mini Cooper. Staff is always courteous. Professional and timely service too. Mini Cooper. Staff is always courteous. Professional and timely service too. More

Always friendly and helpful. I have bought cars here and have most of my service work done here. I have bought cars here and have most of my service work done here. More

Alan, the representative for the routine service of my Clubman was friendly and efficient. He kept me informed on the status of the service of my car during the day. Clubman was friendly and efficient. He kept me informed on the status of the service of my car during the day. More

Let me start off by saying every auto dealership should have a service writer like Allen! This man went well above my expectations. I purchased a Mini Cooper from another dealership that developed some en have a service writer like Allen! This man went well above my expectations. I purchased a Mini Cooper from another dealership that developed some engine issues. Allen contacted the selling dealership and explained what the problem was. They agreed to cover half of the cost since it was still under a 90-day powertrain warranty. Allen was in contact with them several times through the whole process. I never expected or even thought he would have done this. I'm very grateful for his help. More

Excellent customer sensitivity. The service department is absolutely aware financial and economic challenges we all face. The service department is absolutely aware financial and economic challenges we all face. More

I brought my mini to the shop because the check engine light came on and then off again several times. Allen kept me up to date the whole time and lent me a vehicle while mine was in the shop. He also w light came on and then off again several times. Allen kept me up to date the whole time and lent me a vehicle while mine was in the shop. He also worked with the warranty company to reduce significantly the cost of the work. I really appreciated all the work that Allen put into helping me get my mini fixed. Thank you Allen More

I brought my Mini in because I had a check engine light on. Alan was great as usual. He kept me up to date the whole time. He also worked with my warranty company who ended up paying a majority of the bill on. Alan was great as usual. He kept me up to date the whole time. He also worked with my warranty company who ended up paying a majority of the bill. I also got my oil changed and tires rotated. Alan also took the time to explain all of the work that had been completed. As long as Alan is there, I would never consider taking my Roadster anywhere else. Thanks Alan!! More